Clinical Support Worker Liverpool Immunisations

Detailed job description and main responsibilities

Managerial
1. Be responsible for the management and prioritisation of clinical administration
generated within own workload.
2. Respond to changing situations and prioritise work accordingly within own workload.
3. Maintain health records within own workload as per Mersey Care Record Keeping
Policy.

Leadership

1. Mentor new team members and support students and other staff (at equivalent or
   lower band).
   2. Attend team meetings and other meetings as delegated by the team leader
   3. Submit reports / audits / data collection and returns as required
   4. Keep contemporaneous records
   5. Ensure communication flow as per communication strategy
2. Clinical
   1. Following appropriate training and assessment participate in the vaccination of
   children receiving the Nasal Flu immunisation under the guidance of the
   immunisation nurse.
   2. Input clinical data into the clinical systems interpreting and identifying patterns in
   vaccine uptake to inform the V&I coordinator for future planning.
   3. Receive and report accurately and in a timely manner, clinical enquiries from
   families, schools and other agencies
   4. Provide meaningful feedback to GP's and other stakeholders about vaccine uptake
   amongst specific population groups
   5. Support in the delivery of sessions at schools and other community settings.
   6. Participate as part of the team in Immunisation related Public Health work/ health
   promotion activities in schools and other settings.
   Non-Clinical
   1. Maintain all immunisation records within workload as per Mersey Care Record
   Keeping Policy.
   2. Co-ordinate all relevant documentation in respect of school based immunisation
   programmes including consent forms and re-call letter to absentees.
   3. Attend and provide effective support at immunisation sessions in schools, ensuring
   each child has a correct consent form and as directed by the Lead clinician.4. Upload appropriate data onto systems as required.
   5. Be responsible for the ordering of equipment and resources and arrange for the
   repair and maintenance of any equipment for the Immunisation team.
   6. Be responsible for the care and safe keeping of equipment issued for personal and
   team use and to report any defect or loss.

Person specification

Qualifications

Essential criteria

• Educated to GCSE or equivalent in Maths and English grades C and above, or equivalent workbased experience

Desirable criteria

• Experience of a range of IT packages including Microsoft

Knowledge/Experience

Essential criteria

• Experience of working with general public
• Experience of working in a healthcare setting
• Experience of working with children, education staff and parents in schools
• Experience and ability to communicate with children who may be upset and require individual support

Desirable criteria

• Experience of working autonomously and within a team

Skills

Essential criteria

• Ability to work as part of a team
• Ability to organise and prioritise own and team members work when required
• Ability to work under pressure
• Effective time management skills and ability to prioritise workload and work under pressure
• Excellent interpersonal skills and effective partnership working
• Ability to communicate well verbally and in writing
• Working knowledge of Microsoft Office
• Ability to fulfil the travel requirements for this post i.e., travel for work purposes independently across localities and be able to assist in manoeuvring and carriage of equipment to vaccination sites i.e., vaccine porters
• Flexibility in availability to meet the needs of the service. During times of increased service pressure flexible working hours including early morning planned sessions and occasional early evening and weekend work may be required
• Able to carry equipment from clinic base to schools. Light physical effort in line with Health and Safety guidance

Values

Essential criteria

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• CSW JD (PDF, 172.4KB)
• OH Risk ID (PDF, 392.6KB)
• A Great Place to Work (PDF, 2.1MB)
• Our People Promise and Charter (PDF, 5.8MB)