Job Title: Operations Manager
Location: Harley Street, London
Salary: £60-£70k+ (DOE)
Shifts: 9–6, 10–7, or 11–8
Saturdays: Min. 1/month. If working Saturday, it’s a 6-day week (paid extra or a day off)
About the Client
Join a leading Harley Street clinic at the forefront of sexual rejuvenation, with a mission to provide advanced solutions for sexual dysfunction and enhance sexual wellness. The clinic also offers a full range of aesthetic treatments, along with exclusive surgical and non-surgical sexual aesthetics for both men and women. With over 25,000 patients treated, they are a premium, globally awarded brand known for excellence and innovation, offering outstanding career progression opportunities.
This is a unique opportunity to take on a leadership rolewithin a high-growth, internationally recognised clinic.
Role Description
I’m currently recruiting for a full-time, on-site Operations Manager role with a high-end private clinic based in Harley Street, London. This is a fantastic opportunity for an experienced operations professional with strong CQC knowledge and a proven track record in healthcare management. The role involves overseeing day-to-day operations, updating and maintaining compliance policies, managing staff, and ensuring consistently high standards of patient care. The successful candidate will also be responsible for budgeting, business strategy, and performance analysis to drive operational and financial success.
Qualifications
- Strong leadership and management skills
- Strong CQC skills and expertise
- CQC management experience
- Strong business management skills with a keen attention to detail in finance.
- Excellent problem-solving and analytical skills
- Experience in healthcare operations management
- Knowledge of regulatory compliance and healthcare industry standards
- Experience in managing budgets and financial analysis
- Excellent communication and interpersonal skills
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- A master's degree in Healthcare Administration, Business Administration, or a related field is preferred
Screening Questions:
- Do you have 4+ years of CQC experience?
- Do you have 5+ years of management experience?
- Have you worked in the healthcare industry for at least 5 years?
- Do you have 3+ years of experience in cosmetic or plastic surgery?
- Have you worked as a CQC manager for at least 3 years?
- Do you hold a Bachelor’s degree (minimum)?
Benefits
- Clear career progression within a growing, internationally recognised brand
- Heavily discounted treatments for you and your family
- 28 days holiday including bank holidays, plus an extra day off for your birthday
- Work in a luxurious, high-end clinic environment
- Pension scheme
This is your opportunity to join a top-tier, award-winning clinic at the forefront of sexual wellness and aesthetics. I am seeking a highly experienced and proactive Operations Manager to drive daily operations, ensure CQC compliance, and help shape the strategic direction of their Harley Street clinic. If you're organised, commercially minded, and passionate about delivering exceptional care in a dynamic, high-end environment, we’d love to hear from you.
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