Your new companyA prestigious private medical clinic in Chelsea is seeking a professional, compassionate, and highly organised Patient Manager to join their boutique team. This clinic offers holistic care for women and newborns, including obstetrics, gynaecology, paediatrics, and wellness services. This is a unique opportunity to become the welcoming face of a calm, exclusive clinic that supports women and families through some of the most important moments of their lives. Your new roleThis is a dual role combining front-of-house excellence with light clinical support. You’ll be the first point of contact for patients, ensuring a warm, professional experience while also supporting consultants with tasks such as blood and urine sample collection (training provided).
Key ResponsibilitiesGreet patients and guests with warmth and professionalismManage calls, emails, appointments, and paymentsMaintain accurate patient records and clinical documentationSupport consultants with clinical tasks (e.g. venepuncture, urine samples)Ensure compliance with CQC standards and internal policiesOversee stock levels, cleanliness, and fire safety protocolsOrganise meetings, refreshments, and liaise with suppliersContribute to the smooth running and growth of the clinicPerform venepuncture and assist with urine sample collectionMonitor medical supplies and fridge temperaturesEnsure safe handling and labelling of samplesMaintain high standards of hygiene and patient safetyWhat we are looking forPrevious experience in a similar role, ideally in a private healthcare settingCertification and/or experience in blood collection (venepuncture)Excellent communication and interpersonal skillsStrong organisational and multitasking abilitiesProficiency in Microsoft Office (Word, Excel, Outlook)A polished, professional appearance and a warm, caring mannerFlexibility and initiative to support a growing start-upWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Interim Patient Manager