Registration Casework Manager

pstrongSalary: /strong£42,101 - £49,528 pabr / strongLocation: /strongBirmingham – Hybrid (2 days in our Birmingham office)br / strongHours: /strongFull timebr / strongContract: /strongPermanent/p pDue to an internal move, we have an opportunity for a Casework Manager to join our International Registration team. If you offer proven management experience, this position offers an exciting opportunity to play a key role in maintaining public confidence in dental services and protecting the safety of patients./p pAs International Registration Casework Manager, you will lead the International Registration Casework Team, which ensures that only dental professionals who meet the General Dental Council (GDC) requirements on education and training, health, good character, and English language are admitted to the GDC#39;s registers./p pYou will ensure the team is high-performing, target driven, and all quality checks and information is verified, accurate and consistent with relevant policy and legislation when processing applications for dental professionals to join the GDC#39;s registers./p pstrongYour key responsibilities will include: /strong/p ul liManaging, motivating, and monitoring the team to ensure all work is undertaken effectively./li liAnalysing and interpreting complex information regarding dental professionals./li liEnsuring the team maintains compliance with internal and external audit requirements./li liEnsuring that we have the latest information and are delivering an efficient and fair service./li liMaking informed judgements and decisions on cases relating to professional qualifications and experience, and health and character issues./li liDeveloping and implementing continuous improvement and best working practices across the registration process. /li /ul pstrongPerson Specification:/strong/p pYou will need proven experience in: /p ul liCasework management and working with committees or panels./li liLine management, including developing colleagues within their roles./li liApplying legislation to procedures./li liLeading, developing and managing multi-disciplinary teams./li liInvestigative, analytical and problem-solving to identify issues, propose solutions./li liCustomer service delivery./li liPrioritising and organising a busy, varied, and complex workload. /li /ul pstrongAbout us:/strong/p pOur primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals#39; fitness to practise, and work to ensure the quality of dental education./p pOur work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them./p pstrongBenefits:/strong/p pThe GDC is committed to creating a diverse and inclusive workplace, that provides an environment that reflects our values and culture and allows employees to flourish./p pTo support this we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development./p pstrongSome of our benefits include: /strong/p ul li27 days holiday (plus statutory) - rising to 30 days after 2 years#39; service/li liFlexitime scheme/li liEmployer pension contributions up to 10%/li liBuy/Sell annual leave/li liEnhanced Maternity, Paternity and Adoption leave from 1 years#39; service./li liLife assurance, income protection plan and enhanced sick leave policy/li liStaff discounts including eye care contributions and discounted gym membership. /li /ul pWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. /p pstrongHow To Apply/strong/p pstrongAs part of your supporting statement, please provide examples of your work experience that align to the role and person specification above./strong/p pClosing date: strong23:59 on 21 August 2025./strong/p pstrongWe reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible./strong /pbr /p/p