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Location: Newport While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
*The Role:*
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
*Main Responsibilities:* * Manage customer and carer queries and action effectively and efficiently
* Provide Managers with up to date information on carer availability, contact information and support with queries
* Manage and maintain customer and carer files
* Support in the recruitment of carers from the UK and internationally.
* Schedule placements for carers ensuring customers and carers are effectively matched *Who you are:*
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits: * No requirement to deliver hands on care
* 23 days annual leave plus 8 days Bank Holidays
* Access to an Employee Assistance programme
* A professional but fun and social team environment
* Ongoing mentoring and training
* Eligibility to apply for a Blue Light Card _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: From £26,000.00 per year Work Location: In person

Live In Care Coordinator

We are seeking a Customer Care Coordinator to join our team. This is an exciting position that works exclusively to support individuals and families being accommodated by a specialist central government contract. Here are the details of the position: Job title: Customer Care Coordinator Location: Chepstow NP16 Start Date: ASAP
Payrate: £12.50 per hour PAYE or £15.97 per hour
Enhanced DBS required
12-month fixed term contract with likely extension
Working Arrangement: Mon-Fri Role: As a Customer Care Coordinator, you will be part of the Afghanistan Resettlement Associated Project Transit sites team and will report into the Transit Welfare Operations Manager.
The role includes but not limited to giving support and delivering specified tasks at various stages of the process.
Provide administrative support to Managers and Welfare Support Officers to ensure overall business objectives and deadlines are met.
Ensuring all records are updated and accurate for audit purposes.
Responsible for planning, monitoring, controlling, and delivering welfare support interventions and requests for Service Users, many of whom will be vulnerable, working closely with rest of the Transit sites team to transport users safely and in a timely manner.
Keeping safeguarding and Service User experience at the heart of the service is a key requirement in this role.
Solid database use and skills in Microsoft office packages, Excel, Word, Outlook and knowledge of Customer Relationship Management systems.
Planning, scheduling, and co-ordination of onsite vocational/recreational activities as well as workload planning.If this opportunity aligns with your skills and interests, I would love to hear your thoughts. Please share your updated CV, confirm your notice period. Thank you for your time, and I hope to hear from you soon. If you would like to discuss the role further, please call Varuna on (phone number removed) or Email Varuna on Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Customer Care Coordinator (Chepstow)

Location: Newport Find out if this opportunity is a good fit by reading all of the information that follows below.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Location: Newport
*The Role:*
Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. *As a Care Coordinator you'll be responsible for:* * Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
* Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
* Completing direct observations and supervisions for your care teams within the correct timescales.
* Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Reassessing customers to ensure care plans are reflective of customer's needs and condition.
* Actively seeking new business opportunities and supporting the commercial growth of the branch.
* Ensuring that the highest levels of customer service are always provided. *About You*
To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.
**
*What's in it for you?*
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including: * Career progression opportunities
* 23 days annual leave, rising to 25 after 2 years of service
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: From £26,000.00 per year Work Location: In person

Care Coordinator

Job Description Location: Newport
The Role:
Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we’re looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. As a Care Coordinator you’ll be responsible for:
Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
Completing direct observations and supervisions for your care teams within the correct timescales.
Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
Reassessing customers to ensure care plans are reflective of customer’s needs and condition.
Actively seeking new business opportunities and supporting the commercial growth of the branch.
Ensuring that the highest levels of customer service are always provided.
About You
To be successful in this role you’ll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You’ll also need to have a full UK driving licence and access to your own vehicle. What’s in it for you?
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:
Career progression opportunities
23 days annual leave, rising to 25 after 2 years of service
Blue Light Card offering discounts from business and services
Access to our employee assistance programme
Support to complete nationally recognised qualifications
Refer a friend scheme
Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids... Read more
Work life balance
Flexibility
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids... Read more
Amazing company
Flexibility
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids... Read more
Work life balance
Flexibility

Job Description Location: Newport
The Role:
Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we’re looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. As a Care Coordinator you’ll be responsible for:
Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
Completing direct observations and supervisions for your care teams within the correct timescales.
Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
Reassessing customers to ensure care plans are reflective of customer’s needs and condition.
Actively seeking new business opportunities and supporting the commercial growth of the branch.
Ensuring that the highest levels of customer service are always provided.
About You
To be successful in this role you’ll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You’ll also need to have a full UK driving licence and access to your own vehicle. What’s in it for you?
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:
Career progression opportunities
23 days annual leave, rising to 25 after 2 years of service
Blue Light Card offering discounts from business and services
Access to our employee assistance programme
Support to complete nationally recognised qualifications
Refer a friend scheme
Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids... Read more
Work life balance
Flexibility
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids... Read more
Amazing company
Flexibility
‘Its completely flexible’
“From customers to other carers everyone is lovely. We all get along and if we need help it’s always there. I got the hours I asked due to having kids... Read more
Work life balance
Flexibility

Live in Care Coordinator (Company Car) *£29,000 - £31,000 (1st year OTE inc. commission)* + Laptop &amp; Phone + Company Car *Whitchurch, Bristol* (Commutable from: Bristol, South Gloucestershire, Portishead, Pill, Clevedon, Nailsea &amp; Backwell, Weston-Super-Mare, Long Ashton, Bath, Longwell Green) Are you a Care Assistant, Care Coordinator or Similar looking for a role where you will be *responsible for building and supervising a team of live-in and sit-in carers*? In your role as a Care Coordinator, you will liaise directly with commissioning authorities, service users and healthcare professionals to deliver a range of bespoke Live-in care packages. You will also plan, coordinate, and supervise an existing team of carers based in the Bristol, South Gloucestershire, and North Somerset areas. Network Healthcare is part of a long-established group of companies that began in 1961. We pride ourselves on providing the highest standards of care to local communities. This role would suit someone looking to be instrumental in managing and delivering live-in care packages for some of the most vulnerable people in the community. We are looking to expand, and this means there will potentially be long drives to different counties. *The Role:* * Full-time permanent contract
* Quality management and supervision of staff
* Compiling weekly rotas for staff and service users
* Provide 1-1 support to the community where needed.
* Business Development (following up on inbound client leads)
* Liaise directly with commissioning authorities as well as service users.
* Shared on-call responsibility (1 in 3). *The Person:* * Care Coordinator or Senior Carer or Similar
* Personable, client-facing approach.
* Willing to travel in a wide area to meet new clients.
* Looking to manage a team of carers and deliver bespoke live-in care packages.
* Valid UK driving licence Job Types: Full-time, Permanent Pay: £29,000.00-£31,000.00 per year Benefits:
* Company pension
Day range:
* Monday to Friday
Physical setting:
* Live-in Work Location: In person Reference ID: V93LICC

9 Care Coordinator Jobs in Wales

9 jobs found