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Job Title: Complex Care Coordinator
Location: Flexibility to work between central Wolverhampton Office and in the field (West Midlands based)
Hours of work: Predominantly Monday to Friday with some flexibility for weekend shared on call
Salary: £25000 to £27000 *** Full UK driving licence, own vehicle and flexibility to travel is ESSENTIAL*** Your new company:
In partnership with an established provider of community care and support for clients with medium to complex care needs, I am seeking a competent, compassionate, and driven COMPLEX CARE COORDINATOR to join their team. You will join the team at an exciting time of expansion and growth and be a driving force behind the delivery of quality care packages. You will become an essential part of the day-to-day delivery of complex care within people`s own homes, ensuring they are able to live a comfortable, dignified, and independent lifestyle. As part of the team, you will be responsible for:
" Implementing new care packages for the people you support, effectively allocate care/support staff, and match their expertise with the needs of the people they are supporting
" Basing yourself in the field and office as required, whilst ensuring a consistent and high service of care is provided. From time to time, you will need to cover shifts in an emergency.
" Maintaining contact with Service users in person and over the phone.
" Ensuring person centred care is effectively deliver...

Complex Care Coordinator

Care Coordinator
Location: Cheltenham
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: CHELTENHAM/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Cheltenhamarea. We have a large homecare office based in Cheltenham that covers Cirencester, Gloucester and Tewkesbury and this role would be part of the team responsible for overseeing the Cheltenham area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £25,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and ...

Care Coordinator

Excellent opportunity to join our client on a temp basis for 3 months +. Our client is seeking a Customer Care Coordinator for their lovely team based on site in the Theale office. This role is purely office based. You will need excellent excellent Excel &amp; IT skills, strong administration ability and good customer service skills. You will be required to work shifts Monday- Friday between 8-6PM - i.e.. 8-4/9-5/10-6 this would be on a rota basis.Please only apply if you are flexible regarding hours of work. The role Handle a large volume of inbound telephone calls promptly and appropriately, in line with contractual obligations.
Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary.
Memorise scripts for products and services and refer to them during calls.
Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
Setting client expectations and striving to exceed these at all times.
Establish and maintain external supplier relationships to assist with maintaining an exceptional level of customer service.
Actively support the completion of all administration tasks to achieve weekly/monthly team objectives.
Coordinate email traffic within the central shared inboxes.
Upload data from service intervention records into the CRM.
Provide cross-functional support for other sub teams where ...

Customer Care Coordinator

Care Coordinator
Location: Plymouth
Job Type: Permanent Full Time
Salary: £26,000 + Profit Share Bonus Scheme
Job Reference: PLYMOUTH/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overseeing the Plymouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £26,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out superv...

I am currently working with a 5-star developer who are looking to add a Customer Care Coordinator to their successful Customer Service Team. You will be joining a well-established, friendly and supportive department that are on a mission to continue to provide an excellent service to their customers. Their current HBF score sits around 97%. They have some excellent incentives for providing good customer service and the team gets rewarded with a great commission structure. Coordinators are currently earning between £250 - £750 per month commission in addition to the 12% base salary commission Role &amp; Responsibilities * Be the first point of contact to deal with customer queries in a professional and timely manner * Manage the defects systems to ensure issues are correctly recorded and maintained * Where required co-ordinate diaries for the Customer Service Operatives * Where required carry out general administrative duties relevant to the Customer Service team * Process visit reports following internal home visits entering the information onto Focus * Following the internal visit issues task instructions tie Customer Service Operatives and subcontractors with relevant priority settings * Monitor all sub-contractor works ensuring that all work is completed within agreed timeframes * Good understanding of product on new developments * Provide management information to senior management team * Escalate any issu...

Customer Care Coordinator - Lancaster - Permanent - £25,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Lancashire area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This position is a full time role based in the office with the opportunity of 1 day WFH after probationary period. Hours are 8:30 - 17:00 and 16:30 finish on a Friday. Training will be provided Duties * Reporting to the Head of department and Customer Care Office Manager, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. * Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. * Processing * Provide support and advice to sub-contractors. * Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently. What are they looking for * Experience working within the Construction industry is desirable but not essential. * Experience using CRM systems and inputting data in an office-based setting is essential. * Previous experience dealing with Customers via email and phone. For more information please apply below or contact Chris Ellis at Wheatstone Solutions...

Customer Care Coordinator A regional house builder have a requirement for a Customer Care Coordinator to join their team based in Warrington. The company operate across the North West region building beautiful, modern, energy efficient homes creating communities and neighbourhoods in desirable areas. They work in close partnership with Build to Rent Investors, Registered Providers and Local Authorities delivering high quality, shared ownership, private rented homes and affordable housing. Customer Care Coordinator role Working closely with the Customer Care Manager you will provide excellent customer support to homeowners and tenants regarding any queries or concerns related to their new build property. This will involve managing day to day incoming defects through their Clixifix system, handling complaints and escalating issues to the management team as needed while maintaining timely communication with customers. Your role will involve registering properties with utility providers and putting welcome/handover packs with certificates and warranty details for appliances. Skills and experience required: " Previous experience working for a house building or housing contractor " Customer Experience skills, understanding of customer needs and expectations " Excellent communication and interpersonal skills " Ability to work well under pressure and multi-task effectively " Attention to detail and strong organisational skills...

Care Coordinator
Location: Worcester
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: WORCESTER/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Worcester area. We have a large homecare office based in Worcester that covers Droitwich Spa, Redditch and Stratford-upon-Avon and this role would be part of the team responsible for overseeing the Worcester area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £25,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers...

Care Coordinator
Durham
Salary £22,800 + benefits
Driving licence is required
Monday to Friday 9am - 5pm with additional on call duties on a rota basis What we offer
We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. What you’ll do
The role of the Care Coordinator is to support the delivery of the highest quality care support services by line managing care workers including some field base work carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Due to the field based elements of the role you must be a driver with your own vehicle. What you’ll get
We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.
We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 1...

Are you passionate about making a real difference in people`s lives? Do you thrive on coordinating and delivering top-quality care services to those in need? If so, we have an exciting opportunity for you! Position: Care Coordinator
Location: Central Wolverhampton
Salary: Up to £25000
Hours of work: Full time with shared on call responsibilities As a Coordinator, you will play a pivotal role in the organisation, ensuring the delivery of high-quality, person-centred care to your clients. You will be responsible for managing and coordinating care packages, liaising with healthcare professionals, and working closely with the care team to ensure the well-being of your clients. Key Responsibilities:
- Conduct assessments to determine the individual care needs of our clients.
- Develop and implement personalised care plans in collaboration with clients and their families.
- Coordinate and schedule care services, including personal care, medication management, and companionship.
- Monitor and review care plans, adjusting as necessary to meet changing needs.
- Communicate effectively with healthcare professionals, family members, and clients to ensure holistic care.
- Provide guidance, support, and supervision to our care staff, ensuring they deliver care in accordance with the highest standards.
- Ensure compliance with all regulatory and quality standards in the care industry. Qualifications and Experience:
- Previous experience in care coordination or ...

281 Care Coordinator Jobs

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