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Location: Newport While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
*The Role:*
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
*Main Responsibilities:* * Manage customer and carer queries and action effectively and efficiently
* Provide Managers with up to date information on carer availability, contact information and support with queries
* Manage and maintain customer and carer files
* Support in the recruitment of carers from the UK and internationally.
* Schedule placements for carers ensuring customers and carers are effectively matched *Who you are:*
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits: * No requirement to deliver hands on care
* 23 days annual leave plus 8 days Bank Holidays
* Access to an Employee Assistance programme
* A professional but fun and social team environment
* Ongoing mentoring and training
* Eligibility to apply for a Blue Light Card _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: From £26,000.00 per year Work Location: In person

Live In Care Coordinator

Location: Peterborough Please make an application promptly if you are a good match for this role due to high levels of interest. The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Location: Peterborough
*The Role:*
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
*Main Responsibilities:* * Manage customer and carer queries and action effectively and efficiently
* Provide Managers with up to date information on carer availability, contact information and support with queries
* Manage and maintain customer and carer files
* Support in the recruitment of carers from the UK and internationally.
* Schedule placements for carers ensuring customers and carers are effectively matched *Who you are:*
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits: * No requirement to deliver hands on care
* 23 days annual leave plus 8 days Bank Holidays
* Access to an Employee Assistance programme
* A professional but fun and social team environment
* Ongoing mentoring and training
* Eligibility to apply for a Blue Light Card _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Temporary, Contract Pay: £26,000.00 per year

GDC Registered Lead Dental Nurse required in Balham, London to start ASAP, £16/£17ph,Full Time Private Practice Job Setting
My lovely client located in Balham is seeking a skilled and experienced Lead Dental Nurse to join their team. This position offers the opportunity to contribute to high-quality patient care and dental services while demonstrating leadership abilities and ensuring compliance across their practice. This role is primarily based at their Balham practice, a thriving private dental clinic. However, the successful candidate will also be required to assist with compliance duties at their Putney location. While the main focus is in Balham, occasional visits to Putney will be necessary to ensure compliance standards are maintained across both sites. What we are looking for! Position: Dental Nurse
Employment Term: Perm - FT
Type: Private
Days:Mon-Fri
Hours:8:30-6pm
Dental Software:SOE
Dentistry: General / Implants / Invisalign / Whitening / Restorative / Paediatrics
Salary: £15ph + (depending on experience)
Essential:GDC, SOE knowledge, experience with Implants/Ortho/Invisalign and also with compliance
Start date: ASAP
Extra Benefits: Paid CPD, Free Uniform - 2 sets scrubs, Structure and Guidence on performance, Rigid onboarding systems, Total open communication channels, Regular meetings inter team and full team - monthly, Great working environment, Employee Assistance Program, BLS / First Aid Training- live annu...

Lead Dental Nurse

Job Title: Occupational Therapist The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Full time or Part time hours Salary: £40,000 ( part time pro rata ) Location: Croydon Bright Futures, Inspired By You. We are looking for therapists join our expanding Therapeutic Team to cover the school in Croydon. There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. This is an exciting opportunity to further develop and use your therapeutic knowledge and experience to support colleagues across the Group deliver positive outcomes for young people. We will accept nearly qualified applications At Horizon, we live up to our values, and we value our people. We are proud to be one of the most innovative providers of young people's residential care and education in the UK. Our success means that we are opening new residential homes and schools and making a difference for young people in a variety of new areas as well as continuing to support young people in our established services. Who are we! Horizon Care &amp; Education are looking for a creative Occupational Therapist to join our passionate team, delivering a comprehensive therapeutic service for children in our care. This role involves providing support and oversight to teams in education. This is role will be based from the nearest school in your region with an expectation to regularly travel to other sites in your portfolio in accordance to service need. You will conduct assessment and intervention, provide support to teams and be an active part of the wider MDT. Delivery of training is an important aspect of the role. At Horizon we train all our staff in our Shine Therapeutic model which includes DDP/PACE therapeutic parenting. What you'll get to do Manage your own caseload of schools to provide high levels of support and consultation for operational colleagues
Provide therapeutic advice and guidance to teams to enable them to support young people throughout their journey with Horizon
To be responsible for assessments, goal setting and recommendations for therapeutic support for your own caseload.
To develop, write and regularly review/update therapeutic goals for children and young people in education.
To develop and contribute to the delivery of therapeutic and psychological training to all staff in the organisation as part of the Therapeutic Academy.
Benefit from regular supervision and CPD activities
Benefit from opportunities to participate in service development activities across the Horizon Group What were looking for from you: HCPC registered.
BSc/MSc registered Occupational Therapist
Experience of working with Children and Young People or relevant demonstrable transferable skills
We will accept nearly qualified
Post registration qualifications in sensory integration would be advantageous
A desire to support services through embedding therapeutic practice
Experience of teaching, training and/or supervision.
Well-developed skills in the ability to communicate effectively, orally and in writing
Ability to work autonomously with the support from individual and peer supervision
Ability to role model behaviours and attitudes in line with organisational values
A sound understanding of Microsoft Office components, including knowledge of Excel, Teams and SharePoint
Full UK driving licence and use of your own vehicle Here are just some of the benefits of working for us: Friendly, small passionate teams
Rewarding work helping our young people aged 8-18 reach their potential in their daily lives and through their learning
Competitive salary
Mileage allowance
Comprehensive induction programme, highly praised by new recruits
Career advancement pathways and CPD support
Face to face therapeutic training and support for all staff, with extensive training on the PACE model
Access to a wide range of free online courses for all staff on a variety of topics
Cashback healthcare plan
Employee Assistance Program If you would like to come and join us on our journey, changing the lives of the children and young people that we care for, then we would like you to get in touch with our recruitment team for an informal conversation! Horizon Care and Education is committed to quality, equality, and valuing diversity. This post is subject to satisfactory criminal records check and satisfactory references.

Occupational Therapist

Job Title: Occupational Therapist Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Hours: Part time term time only Salary: £35,300 pro rata Location: North of England Bright Futures, Inspired By You. There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. This is an exciting opportunity to further develop and use your therapeutic knowledge and experience to support colleagues across the Group deliver positive outcomes for young people. We will accept nearly qualified applications. We are looking for therapists join our expanding Therapeutic Team to cover the school in Croydon. At Horizon, we live up to our values, and we value our people. We are proud to be one of the most innovative providers of young people's residential care and education in the UK. Our success means that we are opening new residential homes and schools and making a difference for young people in a variety of new areas as well as continuing to support young people in our established services. Who are we! Horizon Care &amp; Education are looking for a creative Occupational Therapist to join our passionate team, delivering a comprehensive therapeutic service for children in our care. This role involves providing support and oversight to teams in education. This is role will be based from the nearest school in your region with an expectation to regularly travel to other sites in your portfolio in accordance to service need. You will conduct assessment and intervention, provide support to teams and be an active part of the wider MDT. Delivery of training is an important aspect of the role. At Horizon we train all our staff in our Shine Therapeutic model which includes DDP/PACE therapeutic parenting. What you'll get to do Manage your own caseload of schools to provide high levels of support and consultation for operational colleagues
Provide therapeutic advice and guidance to teams to enable them to support young people throughout their journey with Horizon
To be responsible for assessments, goal setting and recommendations for therapeutic support for your own caseload.
To develop, write and regularly review/update therapeutic goals for children and young people in education.
To develop and contribute to the delivery of therapeutic and psychological training to all staff in the organisation as part of the Therapeutic Academy.
Benefit from regular supervision and CPD activities
Benefit from opportunities to participate in service development activities across the Horizon Group What were looking for from you: HCPC registered.
BSc/MSc registered Occupational Therapist
Experience of working with Children and Young People or relevant demonstrable transferable skills
We will accept nearly qualified
Post registration qualifications in sensory integration would be advantageous
A desire to support services through embedding therapeutic practice
Experience of teaching, training and/or supervision.
Well-developed skills in the ability to communicate effectively, orally and in writing
Ability to work autonomously with the support from individual and peer supervision
Ability to role model behaviours and attitudes in line with organisational values
A sound understanding of Microsoft Office components, including knowledge of Excel, Teams and SharePoint
Full UK driving licence and use of your own vehicle Here are just some of the benefits of working for us: Friendly, small passionate teams
Rewarding work helping our young people aged 8-18 reach their potential in their daily lives and through their learning
Competitive salary
Mileage allowance
Comprehensive induction programme, highly praised by new recruits
Career advancement pathways and CPD support
Face to face therapeutic training and support for all staff, with extensive training on the PACE model
Access to a wide range of free online courses for all staff on a variety of topics
Cashback healthcare plan
Employee Assistance Program If you would like to come and join us on our journey, changing the lives of the children and young people that we care for, then we would like you to get in touch with our recruitment team for an informal conversation! Horizon Care and Education is committed to quality, equality, and valuing diversity. This post is subject to satisfactory criminal records check and satisfactory references. INDSS

Your new company The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Circle Rehabilitation is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals &amp; clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group is proud to be recognised as one of the UK's top 5 best big companies to work for and is the top 5 to work for in the health and social care sector. We are looking for an experienced senior occupational therapist to work in a supportive multidisciplinary team treating neurological conditions in an inpatient and outpatient setting. If you are ready for a new challenge and to solidify your knowledge, apply for this role. This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Your new role
To manage a clinical caseload, providing occupational therapy assessment and treatment to the highest standard, ensuring excellent patient care at all times.
Keep abreast of developments in occupational therapy by attending relevant courses and maintaining an up-to-date personal portfolio.
Participate in hospital cover / on-call rotas including weeknight and weekend shifts, as required.
Commitment to ensuring quality services are delivered to both internal &amp; external stakeholders through continuous improvement activities.
What you'll need to succeed
State Registered Occupational Therapist.
Member of the College of Occupational Therapy (COT).
Registered with the Health and Care Professions Council (HCPC).
Knowledge of COT and HCPC Codes and guidelines and their implications for practice.
Knowledge of the Care Standards Act and Care and Quality Commission Requirements.
Knowledge of Quality Assurance tools.
Strong organisational and planning skills, including risk management.
Degree level educated, or equivalent.
Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
Proficient in the use of a PC, including the use of software and systems.
What you'll get in return
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends &amp; Family Hospital Discounts
Family Friendly policies, including enhanced maternity, paternity &amp; Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your well-being
Employee recognition programmes
Industry leading training and development opportunities
…and much more!What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&amp;C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Occupational Therapist

Job Title: Occupational Therapist Ensure you read the information regarding this opportunity thoroughly before making an application. Location: Great Howarth, Rochdale Salary: £35,300 pro rata Hours: Part time hours per week, term time only Bright Futures, Inspired By You. There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. This is an exciting opportunity to further develop and use your therapeutic knowledge and experience to support colleagues across the Group deliver positive outcomes for young people. We will accept nearly qualified applications. Horizon Education Alternative Learning (HEAL) aims to support and engage young people who struggle to maintain attendance and learning in a school environment. We deliver short term, personalised learning programmes nationally - a combination of direct home tutoring and online learning for pupils from ages 5 - 19. At Horizon, we live up to our values, and we value our people. We are proud to be one of the most innovative providers of young people's residential care and education in the UK. Our success means that we are opening new residential homes and schools and making a difference for young people in a variety of new areas as well as continuing to support young people in our established services. Who are we! Horizon Care &amp; Education are looking for a creative Occupational Therapist to join our passionate team, delivering a comprehensive therapeutic service for children in our care. This role involves providing support and oversight to teams in education. What you'll get to do Manage your own caseload of learners to provide high levels of support and consultation for operational colleagues
Provide therapeutic advice and guidance to teams to enable them to support young people throughout their journey with Horizon
To be responsible for assessments, goal setting and recommendations for therapeutic support for your own caseload.
To develop, write and regularly review/update therapeutic goals for children and young people in education.
To develop and contribute to the delivery of therapeutic and psychological training to all staff in the organisation as part of the Therapeutic Academy.
Benefit from regular supervision and CPD activities
Benefit from opportunities to participate in service development activities across the Horizon Group What were looking for from you: HCPC registered.
BSc/MSc registered Occupational Therapist
Experience of working with Children and Young People or relevant demonstrable transferable skills
We will accept nearly qualified
Post registration qualifications in sensory integration would be advantageous
A desire to support services through embedding therapeutic practice
Experience of teaching, training and/or supervision.
Well-developed skills in the ability to communicate effectively, orally and in writing
Ability to work autonomously with the support from individual and peer supervision
Ability to role model behaviours and attitudes in line with organisational values
A sound understanding of Microsoft Office components, including knowledge of Excel, Teams and SharePoint
Full UK driving licence and use of your own vehicle Here are just some of the benefits of working for us: Competitive pay rates
Occupational sick pay
Christmas bonus
Blue Light Card
Colleague referral scheme with cash rewards - earn up to £2500 per referral!
Financial wellbeing service
Life Assurance
Tastecard - spectacular savings on dining, pizza, cinema tickets, supermarkets, and UK attractions!
Opportunity to progress in your career through our Education Academy, and ongoing training and professional development.
Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing, and local induction period.
Face-to-face therapeutic training and support for all colleagues via our SHINE programme.
Access to a wide range of free online courses for all colleagues on a variety of topics
Employee assistance programme - free, confidential support via Bupa.
Supportive management and senior leaders.
High quality CPD opportunities.
Free eye checks.
Community and wellbeing- Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We're in this together. If you would like to come and join us on our journey, changing the lives of the children and young people that we care for, then we would like you to get in touch with our recruitment team for an informal conversation! Horizon Care and Education is committed to quality, equality, and valuing diversity. This post is subject to satisfactory criminal records check and satisfactory references. INDSS

Job Title: Occupational Therapist Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Hours: Part time term time only Salary: £35,300 pro rata Location: The Midlands Do you want to create and build bright futures for young lives? Bright Futures, Inspired by you.. We are looking for therapists join our expanding Therapeutic Team to cover the school in the Midlands There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them. This is an exciting opportunity to further develop and use your therapeutic knowledge and experience to support colleagues across the Group deliver positive outcomes for young people. We will accept nearly qualified applications. At Horizon, we live up to our values, and we value our people. We are proud to be one of the most innovative providers of young people's residential care and education in the UK. Our success means that we are opening new residential homes and schools and making a difference for young people in a variety of new areas as well as continuing to support young people in our established services. Who are we! Horizon Care &amp; Education are looking for a creative Occupational Therapist to join our passionate team, delivering a comprehensive therapeutic service for children in our care. This role involves providing support and oversight to teams in education. This is role will be based from the nearest school in your region with an expectation to regularly travel to other sites in your portfolio in accordance to service need. You will conduct assessment and intervention, provide support to teams and be an active part of the wider MDT. Delivery of training is an important aspect of the role. At Horizon we train all our staff in our Shine Therapeutic model which includes DDP/PACE therapeutic parenting. What you'll get to do Manage your own caseload of schools to provide high levels of support and consultation for operational colleagues
Provide therapeutic advice and guidance to teams to enable them to support young people throughout their journey with Horizon
To be responsible for assessments, goal setting and recommendations for therapeutic support for your own caseload.
To develop, write and regularly review/update therapeutic goals for children and young people in education.
To develop and contribute to the delivery of therapeutic and psychological training to all staff in the organisation as part of the Therapeutic Academy.
Benefit from regular supervision and CPD activities
Benefit from opportunities to participate in service development activities across the Horizon Group What were looking for from you: HCPC registered.
BSc/MSc registered Occupational Therapist
Experience of working with Children and Young People or relevant demonstrable transferable skills
We will accept nearly qualified
Post registration qualifications in sensory integration would be advantageous
A desire to support services through embedding therapeutic practice
Experience of teaching, training and/or supervision.
Well-developed skills in the ability to communicate effectively, orally and in writing
Ability to work autonomously with the support from individual and peer supervision
Ability to role model behaviours and attitudes in line with organisational values
A sound understanding of Microsoft Office components, including knowledge of Excel, Teams and SharePoint
Full UK driving licence and use of your own vehicle Here are just some of the benefits of working for us: Friendly, small passionate teams
Rewarding work helping our young people aged 8-18 reach their potential in their daily lives and through their learning
Competitive salary
Mileage allowance
Comprehensive induction programme, highly praised by new recruits
Career advancement pathways and CPD support
Face to face therapeutic training and support for all staff, with extensive training on the PACE model
Access to a wide range of free online courses for all staff on a variety of topics
Cashback healthcare plan
Employee Assistance Program If you would like to come and join us on our journey, changing the lives of the children and young people that we care for, then we would like you to get in touch with our recruitment team for an informal conversation! Horizon Care and Education is committed to quality, equality, and valuing diversity. This post is subject to satisfactory criminal records check and satisfactory references.

Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role.
Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role in our company.
Key responsibilities;
Support the registered manager ;
* With the efficient running of a designated area and the supervision of care assistants
* Make sure Bluebird Care provides safe, effective, high quality care that is responds to each customer’s needs and preferences
* Make sure our services respect customers’ choices and promote their dignity and privacy at all times
Duties of Field Care Supervisor
Work well with customers
* Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment
* Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date
* Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns
* Keep all information about customers and their families secure and confidential except where policy require you to share to protect the interests of our customers
Work well with staff
* Give care assistants appropriate information and guidance to effectively and safely provide care and support as agreed in the care and support plan
* Work with the Bluebird Care Registered Manager to appropriately match care assistants to customers. Attend the customer's first call to introduce the care assistant. Report changes to care schedules without delay to the coordinator, customer and care assistant
* Distribute, collect and monitor MAR charts and take any actions on findings
* Support, supervise and assist with training of care assistants
* Take part in the out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues e.g. covering calls either directly or indirectly when care assistants are sick or absent. Record emergency calls and pass the information to appropriate parties
* Arrange and manage staff changeovers and briefings for live in care assignments in the absence of the registered manager
Quality improvement
* Investigate matters relating to the quality of the service and implement improvements
* Monitor the performance of care assistants and carry out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures
* Apply Bluebird Care policies and procedures at all times and make sure that accidents and incidents are recorded, reported and acted upon
* Make sure care and support is provided in line with regulation
* Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality homecare services
Work well as part of the Bluebird Care team
* Work flexibly to meet business needs
* Lead staff and customer meetings
* Lead and participate in training activities, appraisals and development meetings
This list is not exhaustive and additional duties may be required.
Essential criteria
Personal attributes
Caring and compassionate towards people in need of care and support and those providing these services
Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to anti-discriminatory care practice
Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence
Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
Excellent time keeper and reliable
Professional, smart appearance
Knowledge and understanding
Good understanding of the needs of people who require care and support at home and the principles of good care practice
Knowledge of effective care and support planning that is centred on the individual needs and wishes of each customer
Relevant social care qualification, level 3 in Health &amp; Social Care or willing to work towards gaining this qualification
Understanding of what confidentiality means in relation to homecare services and why this is important
Good understanding of health and safety matters in relation to homecare services and of safeguarding people at risk of harm
Experience and skills
Experience of communicating clearly and building positive working relationships with people who use social care services and social and health care professionals
Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgemental and promotes their independence, choices and privacy
Experience of care services
Able to write clear risk assessments, care and support plans and other records
Ability to plan and organise workloads effectively so that customers receive the services that they expect
Ability to use own initiative and work alone or as part of a team especially in an emergency
Good administrative skills and computer literacy
Ability to lead and manage a team of care assistants and provide appropriate support, guidance and training
Ability and willingness to follow Bluebird Care’s policies, procedures and instructions
Additional requirements
Willingness to work flexibly and to keep knowledge and skills up to date
We will need to obtain a satisfactory criminal records check and evidence that your name is not listed as barred from working with vulnerable people
Full drivers licence with no more than 6 points, Class 1 business insurance and a current MOT (if using own car for business purposes)
Desirable criteria
Experience of supervising the delivery of social care servicesPrevious experience of risk assessment and person centred care and support planning
Commitments
People: Respect and understanding
We build and sustain relationships through openness and honesty
We are committed to providing anti-discriminatory care which is centred on the individual needs of our customers
We will act with integrity committed to the rights of our customers, including their rights to privacy, dignity and independence
We will treat people fairly, respecting their views and opinions
We will be open about our development needs and opportunities to grow our capabilities
We appreciate and recognise our colleagues’ commitment and success
We will ensure we have regular 1:1’s with our line managers completing all necessary paperwork
We will act as a mentor if required to support new members of our team
We understand the professional boundaries of our role and clear about our responsibilities and relationship we should have with our customers
Performance: Customer
We will put our customer’s interests at the heart of all we do to ensure they experience the service they expect
We will contribute to a culture where doing the right thing by the customer is key
We are accountable and deliver on the promises we make
We will deliver quality customer interactions every time and adhere to the professional appearance and courtesy standards
We understand the need for change
We will communicate clearly and concisely, tailoring the content and style for our customers to promote free flowing conversation
Passion: Care and compassion
We will listen, ask questions and seek to understand how we can help and support our customers, their families and representatives, our colleagues and other professionals
We will set high standards of professional conduct and encourage others to do the same
We are self-aware and we have a positive impact on customers and colleagues
We will control any unconscious prejudice
We will do the right thing, treating customers and colleagues fairly
Pride: Energy and pace
We will use our own initiative, working alone or as part of a team
We will be tenacious and maintain focus during times of change and uncertainty
We will take care of ourselves maintaining high levels of energy and enthusiasm
We will participate in team based meetings and continuous improvement activity with our customers’ central to all our thinking
We will recover quickly from setbacks
We will remain positive and enthusiastic in challenging situations maintaining high levels of customer care and standards of conduct
We will demonstrate a ‘can do’ approach

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