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In BriefAs a Mental Health Advisor you will provide confidential emotional support to service users and provide advice and guidance around mental health and other issues. The Helpline is open 24 hours a day, 365 days a year. Contract type: Permanent, full-timeSalary: £26,000 per annumHours: Full-time (37.5 hours/week on average) – Shift rota including days, evenings, nights, weekends, and bank holidays (on a rolling rota)Location: Remote (very occasional travel for meetings/training) What You’ll Do<ul><li>Provide confidential emotional support and mental health guidance to service users.</li><li>Support clients in accessing therapy through our myStrength App.</li><li>Conduct risk assessments and create individual Risk Support Plans.</li><li>Collaborate with the duty lead to manage risk effectively.</li><li>Maintain high-quality clinical notes and service records.</li><li>Participate in peer and clinical supervision, team meetings, and training.</li><li>Contribute toa supportive, high-quality mental health service.</li></ul> What You NeedEssential<ul><li>Experience delivering Single Session Therapy.</li><li>Strong telephone and digital communication skills.</li><li>Ability to write concise clinical notes.</li><li>Experience in risk assessment and managing crisis situations remotely.</li><li>A genuine passion for mental health, with the ability to support and signpost clients effectively.</li><li>Qualifications: Level 2/3 Counselling Certificate, or a Psychology degree, or equivalent.</li><li>High levelof IT literacy (CRM experience preferred).</li></ul> Desirable:<ul><li>Previous experience in telephone or virtual mental health support.</li></ul>⚠ Applicants must have the right to work in the UK – unfortunately, we cannot provide visa sponsorship. Why join Teladoc Health UK?<ul><li>Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing.</li><li>We are Disability Confident Committed, as well as a Brighton and Hove Living Wage Employer.</li><li>Enjoy flexible hybrid/remote working within a supportive team environment.</li><li>Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme.</li><li>Engage in meaningful work, delivering impactful healthcare solutions to clients globally.</li><li>Join a growing, innovative organisation at the forefront of virtual healthcare.</li></ul> Our Employee Benefits include<ul><li>Private medical insurance after probation</li><li>Pension fully funded by Teladoc Health at 8% of qualifying earnings</li><li>25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)</li><li>Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support</li><li>One week of study leave per year (pro rata)</li><li>Extended sick pay</li><li>Employee Assistance Programme (mental health, financial, and legal advice)</li><li>Access to training and development opportunities</li><li>Cycle to Work scheme</li><li>Electric vehicle salary sacrifice scheme</li><li>Employee referral programme</li><li>Company laptop and equipment</li><li>Free flu vaccinations</li><li>One paid volunteering day per year</li><li>Company events</li><li>Any other benefits offered by Teladoc Health UK from time to time</li></ul> About Teladoc HealthTeladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries. Teladoc formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, expert medical opinion (EMO), mental health support, nutrition and physiotherapy consultations. We work with the world’s leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients. About Our Mental Health ServiceOur Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year.Read more at: Teladoc Health UK | About our Mental Health Services Equality and DiversityTeladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. From application to interview, we place inclusion at the heart of all we do.We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Mental Health Advisor | Remote

The Regulatory Labelling and Artwork Specialist role is part of a project with a leading biopharmaceutical company focused on developing innovative treatments for rare and ultra-rare genetic diseases. If you are passionate about working with a renowned organization committed to advancing research and supporting patients and families affected by these conditions, we encourage you to apply. This position offers the opportunity to collaborate with healthcare professionals, researchers, and advocacy groups, making a meaningful impact in the rare disease community. The role is fully remote and can be performed from anywhere in Europe. Join us and be part of our inspiring journey of growth! Responsibilities:<ul><li>Conduct thorough reviews of labels and artwork, ensuring accuracy in translation, quality control, and proofreading.</li><li>Oversee Structured Product Labeling (SPL) processes, manage life cycles, and handle key documents such as USPI and MSPC.</li><li>Provide broad-level support for labelling operations across multiple countries, ensuring compliance with global and regional regulations.</li></ul> Requirements:<ul><li>Educational background of Graduate or Undergraduate level.</li><li>4-6 years of experience in the Pharma or Medical Devices industry.</li><li>Proficiency in global and regional labelling and artwork regulations.</li><li>Experience in handling artwork and label quality control (QC) and proofreading.</li><li>Familiarity with Structured Product Labeling (SPL) and labelling life cycle management.</li><li>English language proficiency at B2/C1 level.</li><li>Prior experience with biologicals is a plus but not mandatory.</li></ul> Benefits:<ul><li>Opportunity to work in a fast-growing company and in a multinational environment for some of the biggest brands in the world.</li><li>Potential for career growth within the organization and the opportunity to build a successful career path.</li><li>Flexible and fully remote work environment, allowing you to work from the comfort of your home in any city in Europe.</li><li>Access to a diverse range of benefits.</li><li>Personal and professional development through a variety of training programs covering both hard and soft skills.</li><li>Comprehensive salary package with various components.</li><li>Complex reward and recognition schemes (both non-monetary and monetary options).</li><li>Referral schemes.</li></ul>

2 Full Time Jobs in Altrincham, UK

2 jobs found