field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

The UK is facing a housing crisis, and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal &amp; General Affordable Homes is to transform the affordable housing sector. With a fast-growing pipeline. We’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing sector. Focusing primarily on the social, affordable rent, shared ownership markets, we’re striving to be the UK’s leading private affordable housing provider, known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work. Legal &amp; General Affordable Homes is a subsidiary of Legal &amp; General Capital, which focuses on growth opportunities and scale ups, and invests its long-term capital in sectors in need of investment and innovation. Job Description We are looking for a Customer Care Coordinator to join our Affordable Homes department. This role will consist of travelling 2-3 days a week to our East of England scheme sites which can include Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk to carry out home demonstrations and act as a liaison between residents and our organization, fostering positive relationships. What you'll be doing
Accountable for the direct delivery of LGAH’s onboarding process for all tenuresThis includes face to face home demonstrations for shared owners and ensuring our Management Providers are delivering against set standards
Providing assurance of service delivery for existing customers. This will be through reviewing key performance areas and on site inspections/visits to understand how services are being delivered
Assist In complaint management within your region. Take responsibility for relevant actions following complaint investigations and taking ownership of customer related issues
Embed a clear handover process for customers from LGAH to the Management Providers, so customers are clear on who is their main point of contact
Work closely with LGAH’s Contract Management Team to address key customer focus areas of performance across our Management Provider network. This will include lettings, onboarding and existing customer performance measures
Have oversight of the snagging process for new build homes, attending final inspections and using a customer lens to ensure quality standards are met. This includes attesting to the standards of product quality
Work with the Customer Care Manager to periodically review the customer experience from analysing feedback and insight and then propose, test and deploy improvements to deliver enhanced customer experience, and design-out customer service failure Qualifications Must have a full clean drivinglicence
Evidence of a strong interest in customer experience and what matters to customers
Solid understanding of the importance of meeting customer expectations and approaches to service delivery which achieve great customer feedback
Working within the customer service industry, ideally housing, with an excellent understanding of the issues which matter most to customers
A pro-active and creative approach to relationship-building and problem solving.
A focus on the customer and how your areas of responsibility promote the L&amp;G brand
A great communicator who exerts influence in a collaborative style to produce results in the here and now Additional Information Legal &amp; General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you’re open to find out more, we'd love to hear from you.

Customer Care Coordinator (East of England)

Job Title: Occupational Therapist Grade: Band 6 Department: Community Rehabilitation Service Location: Office Location: Seymour Grove Health Centre, 70 Seymour Grove, Old Trafford, M16 0LW Altrincham Hub, 33 Market Street Altrincham, WA141RZ Trust: Manchester University NHS Foundation Trust Shift Pattern: 37.5 hours per week, Monday to Friday 8:30-4:30 Pay rate: £21.79 Manchester University NHS Foundation Trust are currently seeking experienced Occupational Therapists to provide a high quality, responsive service for patients in the Trafford community, working as part of the Community Rehabilitation Service. Are you passionate and experienced in providing Occupational Therapy? Would you like to be part of a highly qualified team providing support for patients working in a community service? If so, we would like to hear from you today! Manchester University Foundation Trust is England’s largest NHS trust with a turnover of £2.5bn. MFT has designed the most exceptional integrated health and social care system to deliver the best possible results for the 1million patients who rely on their services every year. By joining NHS Professionals and working on the bank at MFT, you can instantly help the Trust to continue to improve the life chances and wellness of the diverse communities across Manchester. Main duties of the job As an integral member of service, you will be working within the community helping patients stay in th...

Band 6 Occupational Therapist

Job Title: Occupational Therapist Apply below after reading through all the details and supporting information regarding this job opportunity.
Hours: Part time term time only
Salary: £35,300 pro rata
Location: Croydon
Bright Futures, Inspired By You.
There's nothing more rewarding than helping someone believe in themselves, have the confidence to celebrate their own uniqueness and achieve success that is personal to them.
This is an exciting opportunity to further develop and use your therapeutic knowledge an... JBLK1_UKTJ

Occupational Therapist

Regional Occupational TherapistWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Position:Regional Occupational Therapist Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Location:Multi-site based in Liverpool -Dementia care experience and travel essential
Contract type: Full time permanent position (40 hours per week... JBLK1_UKTJ

Regional Occupational Therapist

Job Title: Physician Associate Location: Finsbury Park, London Company Overview:
A dynamic healthcare team in Finsbury Park, London, is seeking a skilled and compassionate Physician Associate to join them in delivering high-quality medical services to their diverse community. Position Overview:
The Physician Associate will play a vital role in the medical team, working closely with physicians and other healthcare professionals to provide comprehensive patient care. Responsibilities include conducting assessments, diagnosing illnesses, developing treatment plans, and delivering evidence-based interventions. Key Responsibilities: Conducting thorough patient consultations, including medical history reviews and physical examinations.
Ordering and interpreting diagnostic tests, such as blood work, imaging studies, and electrocardiograms.
Formulating accurate diagnoses and developing appropriate treatment plans in collaboration with supervising physicians.
Prescribing medications and therapies as needed, adhering to clinical guidelines and best practices.
Providing patient education on preventive care, treatment options, and lifestyle modifications.
Participating in multidisciplinary team meetings to discuss patient cases and coordinate care effectively.
Maintaining accurate and up-to-date medical records in compliance with regulatory standards.
Qualifications: Bachelor's degree in a relevant field (e.g., Physician Associate Studies, Healthcare Scienc...

Physician Associate

Customer Care Coordinator
Bury St Edmunds, Suffolk We are currently working with a reputable building company who are expanding their customer service team and seeking an experienced Customer Service Coordinator to join the business. Your key requirements are to provide efficient and professional customer service to all customers ensuring first class satisfaction as well as offering support to the customer care department as a whole. You will be required to have solid experience working in a demanding customer service environment, dealing with a wealth of incoming enquires, working to resolve any complaints or direct where necessary whilst remaining professional and amenable. This role will require you to liaise with a number of departments within the business including purchasing, directors, site managers and third party businesses, therefore you will need to be able to communicate effectively at all levels. Main Duties: •Dealing with incoming calls, post and emails relating to Customer Care
•Validating complaints and resolving problems quickly and efficiently, seeking direction where required
•Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries
•Checking and ensuring work has been carried out to the customers satisfaction
•Updating and maintaining records
•Bringing persistent faults to the attention of...

Customer Care Coordinator

Senior Care Coordinator /Consultant Senior Client Consultant/Senior Care Co-Ordinator to add to our existing team due to internal promotion. The Senior Client Consultant's role is to effectively manage and support teams of care staff to deliver exceptional service provided to our clients based throughout the East &amp; West Midlands. Your role will be to make sure that our client’s needs are being met sufficiently and that they are being empowered as much as possible to live their lives as independently as they can. Your role will be, but not limited, to: * Make sure that enough staff are recruited to deliver the service * Manage compliance of the workforce in line with company and regulatory requirements * Take part in the on-call escalation rota * Carry out day to day tasks, as required, so that the service provision is delivering the best service possible to its clients and staff * Keeping in house software up to date at all times * Auditing in house systems to make sure that all data is recorded and upto date * Providing support to the other teams members as and when required We can offer you a genuine career path, excellent salary, and an opportunity to be part of an exciting time in the company’s development plus an excellent holiday allowance and pension scheme after the qualifying period. Previous experience in recruitment or health and social care is a must, good communication skills in a written and ve...

Senior Care Coordinator

Working with one of the UK's leading social housing providers we have an exciting opportunity for an experienced Customer Service Advisor / Customer Care Coordinator. Working in our clients new build housing team, you'll work with residents and build partners alike, though the standard 1 year defect period, to provide assistance in managing the defect process across the development programme. It's a fantastic environment with some brilliant perks!
Looking for flexibility &amp; the ability to work from home a day a week? How about 2 days a week? Every week! (sometimes it can even get to 3!) With the remaining 2 days per week, working alongside the small and close-knit team, in the regional office in Warrington. Hours are somewhat flexible too.
37 hours a week. Typically from 0830 to 1630 but with some considerable flexibility, so long as the department is running smoothly and targets are being hit! The role will typically involve the logging, monitoring and general management of the standard 12 month defect period, engaging with external delivery partners (contractors &amp; house builders) to build &amp; maintain relationships which ensure the defect period is as smooth as possible for both the company &amp; the resident.
You'll be liaising around &amp; confirming appointments with residents and contractors, following diagnosis of defects. You'll (ideally) be experienced in new build housing or the wider construction industry, from an After-Care / Cu...

After Care Coordinator

Maidenhead are looking to recruit an enthusiastic Occupational Therapist to join the Front Door Team. The client offers a full-time contract with an opportunity to work from home, a fair and manageable caseload and further training in your portfolio. The vacancy will be for an initial 3 - 6 months with potential for extension. Main Duties for the Occupational Therapist includes. Assessment of service users and carers with complex needs in relation to home environment
working along side the Team Manager. Visits to residents homes will be required. To ensure collaboration with our partner agencies.
Providing expert advice, and assessments for equipment and home modifications.
Recommending adaptations.
Moving and handling assessments.
An awareness of the importance of safeguarding vulnerable people, plus an understanding of the importance of dignity &amp; respect when dealing with people.
Understand and demonstrate the council's values and behaviours, working collaboratively with colleagues, attending meetings and proactively contributing and problem solving.To Be Successful. Previous experience working as an Occupational Therapist in the community.
Experienced Adult Social Care OT required with minimum of 2 years' experience.
Community OT post, with experience in assisting and moving, major and minor adaptations.
Community based with provision of equipment to support home working.
Experienced OT with experience in assessing and providing major adaptions ...

Locum Community Occupational Therapist –Surrey ASAP - £36-£44ph Hunter AHP have an exciting opportunity for an experienced community occupational therapist to secure an ongoing contract within a rehabilitation team in Surrey. You will work as part of a wider highly experienced multi-disciplinary therapy team which include physiotherapist, nurses, and other assistants. Key details: Start ASAP
Full time or part time
Ongoing contract
Location: Surrey
If you are interested in this position, please contact&nbsp;Grace Snedden&nbsp;at Hunter AHP today on (phone number removed). Not available for this position?&nbsp;Recommend a friend or colleague! We operate a simple and transparent scheme – we pay you&nbsp;£250&nbsp;for a successful placement (qualifying period applies). Why Hunter? Join the community be part of a network of like-minded, conscientious locums with shared values for patients and clients.
Represented by AHP sector experts, we listen, understand your needs, and represent you professionally.
Quick &amp; simple online registration
A long-term relationship based on trust and understanding.
Access to the very best requirements nationwide.
As part of the Hunter AHP network, you will be appropriately marketed, in a consultative manner, taking the burden of business development away from you.
Weekly payments you can trust, Hunter AHP is part of the Hunter/Gatherer Group of Companies.
Market knowledge, advice and ...

1,458 Primary Care Jobs in England

1458 jobs found