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Job Description Who We Are
Founded only in August 2020, Primary Care Physio has scaled rapidly and is one of the fastest-growing clinical service providers in the UK. Underpinned by our reputation for quality and sustainable care, we have already been established as England's largest national specialist first contact physiotherapy and podiatry provider who is purely focused on supporting NHS Primary Care Networks (PCNs) and their GP practices to deliver high-quality and tech-enabled NHS primary care FCP solutions. Our services are recognised as best-in-class for our industry, recently winning the 'Best in Primary Care &amp; Diagnostics' LaingBuisson 2023 award.
Through our talented employed team of over nearly 400 employed First Contact Practitioners &amp; Advanced Practitioners, who are supported by experienced and Health Education England-trained FCP clinical supervisors, we have been commissioned by c 200 NHS Primary Care Networks (PCNs) to deliver an integrated and local FCP managed service. We now serve 1000+ GP practices and a patient population of over 9 million.
We have now diversified to include Occupational Therapy in our service offer, and are searching for a dynamic, enthusiastic and driven OT with specialist frailty experience to join our team in Gloucester who is keen to develop their career and support PCP’s OT service line growth.
Role Profile
This post requires an occupational therapist who is specialised and can work at a high level of practice in primary care. They will use in-depth, expert knowledge, clinical skills, and experience in the management of patient’s, groups, and communities’ occupational participation. The post holder will provide personalised, biopsychosocial occupational therapy interventions from initial clinical assessment, diagnosis, intervention to evaluation. They will provide complex clinical decision-making, and expert care for patients in primary care.
They will have a comprehensive understanding of how to use risk assessment for undifferentiated diagnoses and clinical red flags, including when alternative input is required. They will work collaboratively with the primary care multi-disciplinary team (MDT) across pathways and systems. They will meet the needs of patients and carers, offer digital delivery, and support the delivery of appropriate policy and procedures.
They will provide occupational therapy leadership across clinical practice, education, and research. The focus of this service will be rehabilitation for older adults to stay well at home. There will be the requirement to use risk stratification tools, rapid access, assessment of the home and short-term interventions including advice on how people can be safely managed. Will also include working into care homes and palliative care, dealing with undifferentiated diagnosis and red flags
Our service goals:
1. Admission avoidance
2. Speedy discharge from hospital
3. Enabling the person to remain in their chosen home environment
Key Responsibilities
Clinical Practice
Assess, plan, implement, and evaluate treatment plans, with an aim to to ensure people can cope at home, including support for carers.
Use of frailty indexes to identify people needing a proactive approach.
Rapid crisis response to prevent hospital admission or to speed discharge.
Short term rehabilitation interventions and referral onto specialist services if indicated.
Work with patients through a shared-decision making approach to plan realistic, outcomes-focused goals.
Undertake both verbal and non-verbal communication methods to address the needs of patients that have communication difficulties.
Work in partnership with multi-disciplinary team colleagues, physiotherapists and social workers, alongside the patients' families and carers in treatment planning to aid rehabilitation
Leadership
Provide leadership and support on occupational therapy clinical service development across your PCN, alongside learning opportunities for the whole multi-disciplinary team within primary care.
Lead the development of crisis and contingency plans with relevant professionals to prevent admission to or speed discharge from hospital. This should focus on maximising and maintaining independence in preferred home, work, and community settings.
Lead on the development, implementation, and evaluation of a seamless occupational therapy service across primary care. This will include working with health, social care and voluntary sectors, improving standards of patient care and cross boundary working.
Lead and manage service delivery by supporting Primary Care Physio in evidencing what best practice looks like and extending our service reach across England.
Liaise with the Royal College of Occupational Therapists to support implementation of best practice, and act as a thought leader for OTs working in primary care.
Experience, knowledge and qualifications
BSc in or pre-reg MSc in Occupational Therapy under a training programme approved by the Royal College of Occupational Therapists (RCOT).
Fully HCPC and RCOT registered practicing Occupational Therapist.
An up-to-date CPD portfolio demonstrating that you able to operate at an advanced level of practice.
Fully verified HEE Roadmap to Practice (Stage 1).
Completion of an appropriate level 7 MSc in Advanced Practice (desirable).
Job Types: Full-time, Permanent
Pay: £45,996.00-£54,619.00 per year

FCP - Occupational Therapist

Location: Newport Find out if this opportunity is a good fit by reading all of the information that follows below.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Live In Care Coordinator

Location: Peterborough Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Location: Peterborough The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Location: Newport The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Job Title: Specialist Occupational Therapist
Job Location: Oakwood Specialist College, Yate, BS37 5JB
Salary: The full-time equivalent salary is between £35,175.00 - £43,050.00, however as this role is working 16 hours per week, 42 weeks per year, you’ll be paid between £12,879.46 and £15,762.92.
Contract Type: Permanent – Part time 2 days a week, Term Time only. Are you an experienced Specialist Occupational Therapist? Imagine working just two days a week while making a significant impact on the lives of children and young adults with neurodiverse needs, many of whom have experienced trauma. This is your chance to use your skills to create meaningful change and truly make a difference. Join us in this newly created role where your expertise will shine! As a pivotal member of our team, you'll have the autonomy to shape the future of our occupational therapy services at Oakwood College. You’ll collaborate with our passionate and innovative integrated therapy team to deliver the highest standard of care and support to our learners, making a real impact every day. In this role, you'll have the opportunity to identify and address the strengths and challenges your learners face in their daily lives. Your efforts will make a lasting impact, fostering their growth and independence. Beyond conducting assessments, you'll be deeply involved in creating personalised therapy programs tailored to each learner's unique needs. This is your chance to be part of something transformative, where your expertise and dedication will empower our learners to thrive and reach their full potential. This is your opportunity to lead, inspire, and transform lives. A day in the life of a Specialist Occupational Therapist will involve:
Taking a Neurodiverse affirming and trauma-informed approach to clinical work, working within a small caseload of learners who have neurodiverse needs .
Assessing, writing indirect therapy programmes, providing advice and consultations, and delivering direct therapy.
Working alongside the integrated therapy team, consisting of Speech and Language Therapists and Creative Art Therapists.
Designing and delivering specific training and mentoring for your colleagues with the support of the Clinical Lead to further develop the Occupational Therapy offering within our specialist college. To be a successful Specialist Occupational Therapist you’ll need:
A recognised post-graduate qualification in Occupational Therapy with an additional qualification in Sensory Integration and Processing, along with HCPC registration as an Occupational Therapist with RCOT Membership
Great experience as an Occupational Therapist
The experience and ability to complete or contribute to capacity assessments.
Good IT skills – We’ll train you on how to use our systems, but it would help if you had a working understanding of using Microsoft packages like Excel, Word, Outlook and Teams.
A full driving licence. Whilst this role is based in a single location, travel to other sites will be required at times including travel to our Tiverton Hub for team meetings and training where required. In return for your time, you’ll get:
Holidays – You’ll get 28 days annual leave pro rata, including public holidays. You’ll also get an extra day off on your birthday after being with us for a year!
Pension scheme – Our pension scheme is based on you paying in 5%, and us adding 3%.
Learning &amp; Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost. After 12 months service you’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary, and even more high street discounts. At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check and reference validation.

Specialist Occupational Therapist

An outstanding job opportunity has arisen for an Occupational Therapist in a Mental Health Hospital service in Haslemere, Surrey. Annual Base Salary up to £40,000. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Qualifications
Qualified Occupational Therapist with current HCPC registration
Other post-qualification training relative to the role and OPMH (Older Peoples Mental Health) or Forensic Psychiatry
Knowledge and Experience
At least 1 years experience at Band 5 or equivalent in OPMH or Forensic Psychiatry
Knowledge of the Mental Health Act (1983/2007) and its application
Knowledge of the Mental Capacity Act (2005) and how it relates to patient choice
Understanding of vulnerable adult and children safeguarding procedures
Organising and prioritising own workloads
Demonstrate ability to enhance care through evidence-based practice
Demonstrate professional development relevant to the care of older people
Knowledge of assessment and management of clinical risk For more information, please call LKA Recruitment on 01206 616695 option 3 or email your CV to
TPBN1_UKTJ

Occupational Therapist

Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 1000 reviews is currently looking for an experienced and dedicated Social Services Occupational Therapist to take on a new ongoing contract role. Location: Wolverhampton Contract Type: Locum ongoing contract Occupational Therapist Pay Rate: £35 per hour (assignment rate) Benefits of working with us: Fully online and paperless registration service
Free DBS and compliance service including paid for mandatory e-learning and practical training modules (if applicable)
Exclusive access to roles that aren’t available with other agencies; NHSBT, The Home Office and Vaccination Centres (private and public) are just some of the projects we’ve recently recruited to.
£250 refer a friend bonus once referral has worked 100 hours (uncapped – T&amp;Cs apply)
Registration body costs covered based on length of service (T&amp;Cs apply)
Find your own job bonus - Receive £250 for bringing your own position to us
Clinical governance and revalidation support from an in-house qualified health professional with over 15 years experience
Your own dedicated consultant with extensive experience within the healthcare sector
Daily payroll and in-house payroll system
Requirements of the Social Services Occupational Therapist: Degree or equivalent in Occupational Therapy
Recent experience working as an Occupational Therapist
Adult Social Services experience
Recent experience within social services / local authority / council
Registered with the HCPC
Contact: This Social Services Occupational Therapist job is advertised by Ruben Mota; if you are interested in this position please click above to apply now. We welcome applications from Band 5 Occupational Therapists as well as Band 6 &amp; 7 as we have multiple vacancies that could be suitable. NHS Occupational Therapists applications are also welcome as we have vacancies available within the NHS. Regretfully we are only able to respond to candidates who meet these requirements for this Occupational Therapy role as we need to meet our clients requirements. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement

Social Services Occupational Therapist - Reablement

Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer satisfaction.
Please note you must have access to your own transport due to location.
Duties for the Customer Care Coordinator will include but not be limited to the following:
* Obtain and process customer orders via phone, email, or online platforms
* Confirm orders with customers and verify that all necessary information is accurately entered into the system
* Liaise with other departments to ensure that orders are shipped timely and accurately and that stock levels are accurately updated.
* Investigate and resolve customer inquiries regarding order status, shipping, product information, and pricing
* Respond to customer inquiries in a timely and proactive manner.
* Offer product recommendations and alternatives to customers when necessary
* Develop a deep understanding of the company's products and services to provide customers with accurate information and current promotions
* Continuously maintain accurate records of customer interactions and transactions
* Process payments and refunds
The ideal candidate for the Customer Care Coordinator role will have the following:
* Strong problem-solving skills - ability to quickly understand customer inquiries and find solutions
* Attention to detail - ability to accurately enter customer information into the system
* Proactive approach to customer service – taking initiative to resolve customer issues
* Ability to work independently and as part of a team to achieve common goals
* Experience using customer service software and Microsoft Office Suite
* Ability to multitask in a fast-paced environment
* Capable of working under pressure and meeting tight deadlines
Hours for this role are 8:30am - 5:00pm Monday to Friday with an hour for lunch.
In return they offer:
* 25 days holiday plus bank holidays
* Day off for your Birthday
* Free Parking
* Pension
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact

Customer Care Coordinator

Eden Brown have an exciting opportunity for a Senior Occupational Therapist to join the team at Queen Elizabeth Hospital as a Band 7 Team Leader. Caseload: To be responsible for the management of a complex caseload
To be responsible for the total OT case management of patients including follow up and onward referral as required.
To prioritise patient referrals according to OT clinical prioritisation
To manage the case capacity within the team and delegate tasks accordingly Some of your main duties and responsibilities will be to: To be responsible for co-ordinating and developing the clinical service in his/her speciality in liaison with the Head of Service and Clinical Team Leads
Demonstrate clear problem solving ability by assessing and accessing solutions to complex cases requiring a multi skilled approach
To identify tasks suitable for delegation to others for e.g. OT support staff, nursing staff etc and supervise accordingly Requirements of the Occupational Therapist: Senior level of OT experience
HCPC registered Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

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