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Customer Care Coordinator 5* national residential developer
Customer Care Coordinator Introduction:
Role: Customer Care Coordinator PLYMOUTH office and home based (3/2 working arrangement)
Reporting to: Head of Customer Care/Customer Care Office Manager
Salary: Up to £28,000 per annum plus 10% bonus
Location: Plymouth, South West
Working arrangements: Hybrid working between office and home
Immediately a...

Customer Care Coordinator

Salary: £(phone number removed) (UK-Wide) £(phone number removed) (London-Rising)
Hours: Monday-Friday 9am-5pm, Part-Time Available
Office, Homeworking and Hybrid optionsAre you an Occupational Therapist (OT) who is looking for a better work-life balance? We offer true flexible working - allowing you to choose your workdays Monday-Sunday and hours between 8am-8pm. This role is a fantastic opportunity to hone your assessment skills and develop your clinical knowledge, whilst making a difference to people's lives. You will work with a diverse range of people handling challenging situations. Role overview: As a disability Assessor, you will draw on your experience as a clinical expert to assess and examine individuals with disabilities and illnesses who have applied for Personal Independence Payment (PIP). You'll listen sensitively to their experiences, ask questions and use your insights to report on how their disability or health condition is affecting their daily life. Your factual report will help the Department for Work and Pensions (DWP) determine their eligibility for benefits. You will be supported in managing your caseloads efficiently, with the time to give consultations the care and attention they deserve. You will not be expected to work long days, do night shifts or take work home with you! We are currently undertaking telephone assessments with claimants. Once you apply, you will be contacted by one of our team of specialist recruiters who will guide and advise you through the virtual recruitment process. Benefits: 25 days of annual leave + BH - option to buy additional days or sell back.
Private medical insurance, life assurance, pension scheme and healthcare cash.
Medical indemnity cover and protected CPD.
An option of up to 60% working from home.
Supportive working environment with ongoing CPD support.
HCPC/NMC fee reimbursement and revalidation support.
All flexible benefits can be tailored to your requirement and lifestyle, such as travel insurance, dental insurance and childcare vouchers.
Office &amp; hybrid options available.Training &amp; Development: To ensure you are fully prepared for your new role, you will embark on a comprehensive induction and training programme, earning over 100 hours of CPD within your first 3 months! Ongoing professional development will be given throughout your career to keep your knowledge current and you will have plenty of exposure to develop your skills and clinical knowledge. Requirements: Currently and fully HCPC or NMC registered with a valid licence to practise in the UK.
Eligibility to live and work in the UK (no sponsorship opportunities are available).
Up-to-date evidenced CPD portfolio and appraisal.
Government legislation requires at least 1-year post-qualification work experience.
Previous experience as an assessor is not required as you will be fully trained to do the role.
A UK driving licence is NOT required for these roles.Why SJB Medical: We are the longest standing recruitment agency for DWP assessor contractors and pride ourselves on the support we give our healthcare candidates throughout the whole recruitment process. We believe that a diverse workforce adds to the success of our clients and as such, are committed to maintaining and supporting a culture of equality and diversity throughout our recruitment process. Job applicants will receive equal and fair treatment, regardless of sex, race, age, disability, sexual orientation, religion or marital status. Our job advertisements will clearly and accurately state the requirements of the role to enable applicants to assess their suitability. To give everyone a fair experience, we will review and consider, where reasonable, adjustments and accommodations during the recruitment process

Occupational Therapist Disability Assessor

Care Coordinator
Location: Plymouth
Job Type: Permanent Full Time
Salary: £26,000 + Profit Share Bonus Scheme
Job Reference: PLYMOUTH/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overseeing the Plymouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £26,000 + Profit Share Bonus Scheme
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out supervisions and appraisals.
* Supporting the effective handling of safeguarding, incidents, and complaints as required.
* Ensure the service is working within the standards expected by the CQC.
What we are looking for in a successful candidate:
* A full UK driving license is essential
* A good communicator with the ability to build and maintain strong relationships.
* Flexible to cope with changing demands and priorities, remaining calm under pressure.
* Well organised with the ability to multitask.
* A Friendly, confident and helpful telephone manner.
* A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
* A person with a positive, focused attitude to enable targets to be met and exceeded.
About us
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers

Care Coordinator

Salary: £35,000-39,000 (UK-Wide) £42,000-44,000 (London-Rising)
Hours: Monday-Friday 9am-5pm, Part-Time Available
Office, Homeworking and Hybrid options
Are you an Occupational Therapist (OT) who is looking for a better work-life balance? We offer true flexible working - allowing you to choose your workdays Monday-Sunday and hours between 8am-8pm. This role is a fantastic opportunity to hone your ass...

Salary: £26k per year + Profit Share Bonus Scheme
Reference: PLYMOUTH/CC/99 Care Coordinator Location: Plymouth Job Type: Permanent Full Time Salary: £26,000 + Profit Share Bonus Scheme Job Reference: PLYMOUTH/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overseeing the Plymouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Care Coordinator: Salary £26,000 + Profit Share Bonus Scheme
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

Care Coordinator Make your application after reading the following skill and qualification requirements for this position.
Location: Plymouth
Job Type: Permanent Full Time
Salary: £26,000 + Profit Share Bonus Scheme
Job Reference: PLYMOUTH/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overs...

Care Coordinator
Location: Plymouth
Job Type: Permanent Full Time
Salary: £26,000 + Profit Share Bonus Scheme
Job Reference: PLYMOUTH/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overseeing the Plymouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £26,000 + Profit Share Bonus Scheme
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out supervisions and appraisals.
* Sup...

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities. We’re looking for people like you, and this could be your opportunity to start Building Your New Possible. What is the role? We are excited to be recruiting for a Customer Care Coordinator to join our team. This role reports into the Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. The role will include: Providing an effective support function to our homeowners Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures Work closely with other departments across the company (i.e., Construction, Sales, Commercial and Technical) to ensure communication is optimal and the company achieves its KPIs Responding to incoming communications from homeowners in accordance with company guidelines Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion Complying with responsibilities as defined in the Group's HS&amp;E Policy and ensure compliance throughout team Carrying out general administration duties What we need from you? Previous Customer Care experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills You must be IT literate, with a good working knowledge of Word, Excel and Outlook Knowledge of COINS is an advantage but not essential as training will be provided What’s in it for you? The Salary &amp; Benefits package Salary competitive (DOE) Contributory pension Life cover Bonus When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible. Persimmon are Proud Sponsors of Team GB No Agencies please – Persimmon will not accept speculative CVs as a means of introduction Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. If you have any questions about the job or application process please contact us at <a href="mailto:talentacquisition@persimmonhomes.com" target="_blank">talentacquisition@persimmonhomes.com</a>

Customer care coordinator

Salary: £35,000-39,000 (UK-Wide) £42,000-44,000 (London-Rising) Hours: Monday-Friday 9am-5pm, Part-Time Available Office, Homeworking and Hybrid options Are you an Occupational Therapist (OT) who is looking for a better work-life balance? We offer true flexible working - allowing you to choose your workdays Monday-Sunday and hours between 8am-8pm. This role is a fantastic opportunity to hone your assessment skills and develop your clinical knowledge, whilst making a difference to people's lives. You will work with a diverse range of people handling challenging situations. Role overview: As a disability Assessor, you will draw on your experience as a clinical expert to assess and examine individuals with disabilities and illnesses who have applied for Personal Independence Payment (PIP). You'll listen sensitively to their experiences, ask questions and use your insights to report on how their disability or health condition is affecting their daily life. Your factual report will help the Department for Work and Pensions (DWP) determine their eligibility for benefits. You will be supported in managing your caseloads efficiently, with the time to give consultations the care and attention they deserve. You will not be expected to work long days, do night shifts or take work home with you! We are currently undertaking telephone assessments with claimants. Once you apply, you will be contacted by one of our team of specialist recruiters who will guide and advise you through the virtual recruitment process. Benefits: 25 days of annual leave + BH - option to buy additional days or sell back. Private medical insurance, life assurance, pension scheme and healthcare cash. Medical indemnity cover and protected CPD. An option of up to 60% working from home. Supportive working environment with ongoing CPD support. HCPC/NMC fee reimbursement and revalidation support. All flexible benefits can be tailored to your requirement and lifestyle, such as travel insurance, dental insurance and childcare vouchers. Office &amp; hybrid options available. Training &amp; Development: To ensure you are fully prepared for your new role, you will embark on a comprehensive induction and training programme, earning over 100 hours of CPD within your first 3 months! Ongoing professional development will be given throughout your career to keep your knowledge current and you will have plenty of exposure to develop your skills and clinical knowledge. Requirements: Currently and fully HCPC or NMC registered with a valid licence to practise in the UK. Eligibility to live and work in the UK (no sponsorship opportunities are available). Up-to-date evidenced CPD portfolio and appraisal. Government legislation requires at least 1-year post-qualification work experience. Previous experience as an assessor is not required as you will be fully trained to do the role. A UK driving licence is NOT required for these roles. Why SJB Medical: We are the longest standing recruitment agency for DWP assessor contractors and pride ourselves on the support we give our healthcare candidates throughout the whole recruitment process. We believe that a diverse workforce adds to the success of our clients and as such, are committed to maintaining and supporting a culture of equality and diversity throughout our recruitment process. Job applicants will receive equal and fair treatment, regardless of sex, race, age, disability, sexual orientation, religion or marital status. Our job advertisements will clearly and accurately state the requirements of the role to enable applicants to assess their suitability. To give everyone a fair experience, we will review and consider, where reasonable, adjustments and accommodations during the recruitment process.

Occupational therapist disability assessor

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities. We’re looking for people like you, and this could be your opportunity to start Building Your New Possible. What is the role?
We are excited to be recruiting for a Customer Care Coordinator to join our team. This role reports into the Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. The role will include:
Providing an effective support function to our homeowners
Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures
Work closely with other departments across the company (i.e., Construction, Sales, Commercial and Technical) to ensure communication is optimal and the company achieves its KPIs
Responding to incoming communications from homeowners in accordance with company guidelines
Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion
Complying with responsibilities as defined in the Group's HS&amp;E Policy and ensure compliance throughout team
Carrying out general administration duties What we need from you?
Previous Customer Care experience within a fast paced and busy environment
Experience within the housing or construction industry is desired but not essential
The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information
The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills
You must be IT literate, with a good working knowledge of Word, Excel and Outlook
Knowledge of COINS is an advantage but not essential as training will be provided What’s in it for you?
The Salary &amp; Benefits package
Salary competitive (DOE)
Contributory pension
Life cover
Bonus When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible. Persimmon are Proud Sponsors of Team GB No Agencies please – Persimmon will not accept speculative CVs as a means of introduction Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination.
Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. If you have any questions about the job or application process please contact us at <a href="mailto:talentacquisition@persimmonhomes.com" target="_blank">talentacquisition@persimmonhomes.com</a>

16 Primary Care Jobs in Plymouth, UK

16 jobs found