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From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities. We’re looking for people like you, and this could be your opportunity to start Building Your New Possible. What is the role? We are excited to be recruiting for a Customer Care Coordinator to join our team. This role reports into the Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. The role will include: Providing an effective support function to our homeowners Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures Work closely with other departments across the company (i.e., Construction, Sales, Commercial and Technical) to ensure communication is optimal and the company achieves its KPIs Responding to incoming communications from homeowners in accordance with company guidelines Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion Complying with responsibilities as defined in the Group's HS&amp;E Policy and ensure compliance throughout team Carrying out general administration duties What we need from you? Previous Customer Care experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills You must be IT literate, with a good working knowledge of Word, Excel and Outlook Knowledge of COINS is an advantage but not essential as training will be provided What’s in it for you? The Salary &amp; Benefits package Salary competitive (DOE) Contributory pension Life cover Bonus When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible. Persimmon are Proud Sponsors of Team GB No Agencies please – Persimmon will not accept speculative CVs as a means of introduction Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. If you have any questions about the job or application process please contact us at <a href="mailto:talentacquisition@persimmonhomes.com" target="_blank">talentacquisition@persimmonhomes.com</a>

Customer care coordinator

Salary: £35,000-39,000 (UK-Wide) £42,000-44,000 (London-Rising) Hours: Monday-Friday 9am-5pm, Part-Time Available Office, Homeworking and Hybrid options Are you an Occupational Therapist (OT) who is looking for a better work-life balance? We offer true flexible working - allowing you to choose your workdays Monday-Sunday and hours between 8am-8pm. This role is a fantastic opportunity to hone your assessment skills and develop your clinical knowledge, whilst making a difference to people's lives. You will work with a diverse range of people handling challenging situations. Role overview: As a disability Assessor, you will draw on your experience as a clinical expert to assess and examine individuals with disabilities and illnesses who have applied for Personal Independence Payment (PIP). You'll listen sensitively to their experiences, ask questions and use your insights to report on how their disability or health condition is affecting their daily life. Your factual report will help the Department for Work and Pensions (DWP) determine their eligibility for benefits. You will be supported in managing your caseloads efficiently, with the time to give consultations the care and attention they deserve. You will not be expected to work long days, do night shifts or take work home with you! We are currently undertaking telephone assessments with claimants. Once you apply, you will be contacted by one of our team of specialist recruiters who will guide and advise you through the virtual recruitment process. Benefits: 25 days of annual leave + BH - option to buy additional days or sell back. Private medical insurance, life assurance, pension scheme and healthcare cash. Medical indemnity cover and protected CPD. An option of up to 60% working from home. Supportive working environment with ongoing CPD support. HCPC/NMC fee reimbursement and revalidation support. All flexible benefits can be tailored to your requirement and lifestyle, such as travel insurance, dental insurance and childcare vouchers. Office &amp; hybrid options available. Training &amp; Development: To ensure you are fully prepared for your new role, you will embark on a comprehensive induction and training programme, earning over 100 hours of CPD within your first 3 months! Ongoing professional development will be given throughout your career to keep your knowledge current and you will have plenty of exposure to develop your skills and clinical knowledge. Requirements: Currently and fully HCPC or NMC registered with a valid licence to practise in the UK. Eligibility to live and work in the UK (no sponsorship opportunities are available). Up-to-date evidenced CPD portfolio and appraisal. Government legislation requires at least 1-year post-qualification work experience. Previous experience as an assessor is not required as you will be fully trained to do the role. A UK driving licence is NOT required for these roles. Why SJB Medical: We are the longest standing recruitment agency for DWP assessor contractors and pride ourselves on the support we give our healthcare candidates throughout the whole recruitment process. We believe that a diverse workforce adds to the success of our clients and as such, are committed to maintaining and supporting a culture of equality and diversity throughout our recruitment process. Job applicants will receive equal and fair treatment, regardless of sex, race, age, disability, sexual orientation, religion or marital status. Our job advertisements will clearly and accurately state the requirements of the role to enable applicants to assess their suitability. To give everyone a fair experience, we will review and consider, where reasonable, adjustments and accommodations during the recruitment process.

Occupational therapist disability assessor

Salary: £35,000-£39,000 (UK-Wide) £42,000-£44,000 (London-Rising) Hours: Monday-Friday 9am-5pm, Part-Time Available Office, Homeworking and Hybrid options Are you an Occupational Therapist (OT) who is looking for a better work-life balance? We offer true flexible working - allowing you to choose your workdays Monday-Sunday and hours between 8am-8pm. This role is a fantastic opportunity to hone your assessment skills and develop your clinical knowledge, whilst making a difference to people's lives. You will work with a diverse range of people handling challenging situations. Role overview: As a disability Assessor, you will draw on your experience as a clinical expert to assess and examine individuals with disabilities and illnesses who have applied for Personal Independence Payment (PIP). You'll listen sensitively to their experiences, ask questions and use your insights to report on how their disability or health condition is affecting their daily life. Your factual report will help the Department for Work and Pensions (DWP) determine their eligibility for benefits. You will be supported in managing your caseloads efficiently, with the time to give consultations the care and attention they deserve. You will not be expected to work long days, do night shifts or take work home with you! We are currently undertaking telephone assessments with claimants. Once you apply, you will be contacted by one of our team of specialist recruiters who will guide and advise you through the virtual recruitment process. Benefits: 25 days of annual leave + BH - option to buy additional days or sell back. Private medical insurance, life assurance, pension scheme and healthcare cash. Medical indemnity cover and protected CPD. An option of up to 60% working from home. Supportive working environment with ongoing CPD support. HCPC/NMC fee reimbursement and revalidation support. All flexible benefits can be tailored to your requirement and lifestyle, such as travel insurance, dental insurance and childcare vouchers. Office &amp; hybrid options available. Training &amp; Development: To ensure you are fully prepared for your new role, you will embark on a comprehensive induction and training programme, earning over 100 hours of CPD within your first 3 months! Ongoing professional development will be given throughout your career to keep your knowledge current and you will have plenty of exposure to develop your skills and clinical knowledge. Requirements: Currently and fully HCPC or NMC registered with a valid licence to practise in the UK. Eligibility to live and work in the UK (no sponsorship opportunities are available). Up-to-date evidenced CPD portfolio and appraisal. Government legislation requires at least 1-year post-qualification work experience. Previous experience as an assessor is not required as you will be fully trained to do the role. A UK driving licence is NOT required for these roles. Why SJB Medical: We are the longest standing recruitment agency for DWP assessor contractors and pride ourselves on the support we give our healthcare candidates throughout the whole recruitment process. We believe that a diverse workforce adds to the success of our clients and as such, are committed to maintaining and supporting a culture of equality and diversity throughout our recruitment process. Job applicants will receive equal and fair treatment, regardless of sex, race, age, disability, sexual orientation, religion or marital status. Our job advertisements will clearly and accurately state the requirements of the role to enable applicants to assess their suitability. To give everyone a fair experience, we will review and consider, where reasonable, adjustments and accommodations during the recruitment process.

The Isle of Man are offering a fantastic opportunity for an Band 6 Paediatric Occupational Therapist to gain experience within childrens services. You will have the training and support to carry out the duties required. Due to the nature of the job, our client offers negotiation on a full time or part time contract with a fair and manageable caseload and further training in your portfolio. The vacancy will be for an initial 3 - 6 months with potential for extension. Main Duties for the Band 6 Paediatric Occupational Therapist includes; Provide advice, treatment and management to address the children and family's needs, based on sound clinical reasoning.
Support in the development of training packages to school staff / parents / other professionals as required
Support them in identifying concerns regarding the child /young person's needs and implement therapy advice effectively. To Be Successful Previous experience working as an Paediatric Occupational Therapist
HCPC Registration
Enhanced DBS/CRB (we can obtain for you)
Eligibility to work in the UKBenefits of Working in the Isle of Man Our client offers the opportunity for additional training for both perm and temporary members of staff . With new projects underway in various teams, they offer a very competitive rate of pay. Also free onsite parking is offered to all staff. Why Join Our Agency? With over 10 years' experience recruiting directly into social care, medical and nursing, Ackerm...

Band 6 Paediatric Occupational Therapist

Location: Alcester Are you the right applicant for this opportunity Find out by reading through the role overview below.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
Ref: CM001

Live In Care Coordinator

ABOUT THE ROLE As an Occupational Therapist (OT) at a Barchester independent mental health hospital, youll establish and develop our therapy services to help us deliver the all-round care and quality support our patients deserve. Youll be focused on improving our patients quality of life through clinical-related occupational therapy intervention guided by the patients specific needs and ambitions. Well look to you to develop and implement treatment programmes with a multi-disciplinary team, and regularly monitor and evaluate the OT service. Youll lead by example to inspire and motivate the Occupational Therapy Assistants in your team, making sure they follow agreed policies and procedures, in particular within the Mental Health Act 1983 and Mental Capacity Act 2005. As an Occupational Therapist at Barchester, youll have the chance to create a safe and supportive environment where our patients can get the best possible outcomes. ABOUT YOU To join us in this role you will be registered with HCPC, and youll be an ambitious Occupational Therapist with a degree in Occupational Therapy. Ideally we are looking for a candidate with experience in the mental health environment. Well look for excellent communication skills and the ability to effectively control budgets, utilise resources and provide statistical returns on the service as requested. A dedicated and experienced individual, youll be passionate about helping our patients get the most out of life. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If youd like to use your clinical and people skills in an organisation that provides the quality care youd expect for your loved ones, this is a rewarding and empowering place to be. 2220

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