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Working with a national PLC 5-star house builder we're currently recruiting for a Customer Care Coordinator.
Our client operate from over 20 regional offices throughout the UK.
Their North West office are currently looking to recruit an experienced Coordinator to replace an existing long-serving employee who is set to retire in 2024. The wider department currently has circa 650 plots in warranty. Each Coordinator is responsible for no more than x3 sites and 150 plots, each. The Customer Care Coordinator will communicate with customers, site teams, directly employed maintenance operatives and secondary sub-contractors to ensure the customer experience from reporting of defects &amp; snags, to completion &amp; satisfaction is as smooth as possible through coordinating appointments, labour and parts. You'll be one of a team of 6 at your level, working with a team of field based Technicians and reporting to an Office Manager and Departmental Head of Customer Care for the region. Duties Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchaser's satisfaction.
Updating and maintaining records using internal CRM system
Bringing persistent faults to the attention of the Customer Care Office Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time.
Complying with Group HS&amp;E policies.
Carrying out general administration duties, daily. Skills required; Customer service experience within an office environment.
Experience in the use of CRM software.
Experience with COINS system advantageous but not essential (training provided).
Educated to GCSE Standard (or equivalent) including English and Maths.
Good verbal and written communication skills.
Ability to multi-task with good time management.Salary of up to £25,000 with additional benefits;
OTE earnings (taking into consideration commissions built on survey scores &amp; company bonus structure) is £27,000 - £30,000. Ongoing opportunities for commission/bonus relating to HBF scores and personal performance.
Contributory pension
33 days holiday entitlement (including bank holidays)
Competitive discount on company built homes (dependent upon the property and location)Office hours Mon-Fri (Apply online only).
Opportunity of x1 day WFH option following successful passing of probation. For more information, contact Kris Convery ((phone number removed)) or find me on LinkedIn.
I'm always happy to have a chat via DM if you prefer or it's easier during working hours when it may be difficult to chat on the phone. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC

Customer Care Coordinator

Customer Care Coordinator A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team based in Warrington initially on a 6 month fixed term contract. Customer Care Coordinator role Your role will involve managing all customer-related issues through to resolution, by direct communications with our internal and external Customers a long with coordinating the administration of the department to ensure it operates efficiently and effectively. Duties and responsibilities: Ensure all contact (calls, emails, online, Social Media) received are handled professionally and courteously, and recorded on the system
Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner
Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable
Provide administrative support for the Department, to include, handling and responding to customer correspondence, electronic and paper filing, production of reports, record Action Logs for internal meetings
Undertake post-completion satisfaction calls to customers
Update weekly reports and distribute to relevant personnel Skills &amp; experience required: Previous experience in a similar role within property/new build housing
Previous experience in a demanding and fast paced customer service environment
Excellent communication skills, both written and verbal
Intermediate to advanced level of proficiency with MS Office programs
A strong team player, supportive of colleagues
Assertive and tenacious individual, with an ability to influence others and be resilient to challenging Customer demands
Self-discipline, with excellent time management skills and the ability to coordinate a number of priorities
Ability to multi-task, and work efficiently and accurately under pressure The company are offering a competitive basic salary (dependant on experience) and company benefits. For the right individual there may also be options for the role to change into a full time permanent position after the initial 6 month period. If you are interested in the Customer Care role, please contact Deena at Fawkes &amp; Reece or apply via the link provided

Are you an experienced and motivated Occupational Therapist looking for an opportunity to grow and develop? If so, join Arbury Court a low &amp; medium secure, PICU and acute service for females with personality disorder.
You will be instrumental in promoting health and independence by delivering high quality occupational therapy assessments and interventions, along with providing clinical leadership, supervision, and consultation to the wider multidisciplinary team.
You will be key in demonstrating highly specialist expertise and specialist occupational therapy skills in areas such as occupational engagement, environmental adaption, development and maintenance of skills needed for meaningful participation.
You will also have experience in managing a designated caseload using theoretical and practical experience, completing assessments, planning, implementing interventions, and evaluating outcomes aligned to care plans.
At&nbsp;Arbury Court&nbsp;you will have the chance to develop specialist skills throughout your time with us. Your professional growth is important, which is why there are numerous career development opportunities to keep you learning and improving. You’ll also receive support from a regional network of healthcare professionals.
To start your career at Arbury Court&nbsp;and experience what delivering great healthcare should feel like, apply today!
Where you will be working:
Location: Townfield Lane, Winwick, Warrington, Cheshire, WA2 8TR
You will be working at Arbury Court, a service that provides care and treatment for women in differing levels of security, enabling clear care pathways and a positive patient experience.
You will be working alongside a multidisciplinary team focusing on medium, low Secure and psychiatric intensive care PICU) for women, over the age of 18, with Personality Disorder and Mental Illness. The treatment approach at Arbury Court which is rehabilitation and recovery dictates that care is ‘person-centred’ as opposed to ‘disease-centred’. A fantastic achievement by the team at Arbury Court was the ‘Outstanding’ award in the 2016 CQC report.
Your responsibilities as an Occupational Therapist will include:
Communicating effectively with a range of clinicians, managers, directors, associate directors, people who access services, carers/supporter/family members, stakeholders, and agencies.
Providing compassionate and effective leadership to junior staff including support staff and assistants
Ensuring the delivery of occupational therapy student placements
Supporting the completion of appraisals/personal development plans with junior staff
To be responsible for the development and implementation of appropriate policies, protocols, and care pathways
To be a Successful&nbsp;Occupational Therapist&nbsp;you will need:
A BSc (Hons) in Occupational Therapy together with full Royal College of Occupational Therapist membership and Active HCPC registration
Experience in assessing people with a variety of psychometrics and risk assessment tools
To be able to work therapeutically, engaging people in developing insight and coping skills to manage their complex needs
Experience in supervising junior members of the team
To operate within professional boundaries and in line with the RCOT/HCPC Code of Conduct at all times
Full and clean UK driving licence
At least 2 years’ experience, with at least 1 years’ experience of working within the specialised area i.e. Mental Health/PD services
What you will get:
Annual salary of £38,048
The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
Free meals and parking
Wellbeing support and activities to help you maintain a great work-life balance.
Career development and training to help you achieve your career goals.
Pension contribution to secure your future.
Life Assurance for added peace of mind.
Enhanced Maternity Package so you can truly enjoy this special time.
There is also a range of other benefits including retail discounts, special offers and much more.
About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities &amp; Autism, Children &amp; Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Senior Occupational Therapist

Customer Care Coordinator A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team based in Warrington initially on a 6 month fixed term contract. Customer Care Coordinator role Your role will involve managing all customer-related issues through to resolution, by direct communications with our internal and external Customers a long with coordinating the administration of the department to ensure it operates efficiently and effectively. Duties and responsibilities: Ensure all contact (calls, emails, online, Social Media) received are handled professionally and courteously, and recorded on the system
Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner
Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable
Provide administrative support for the Department, to include, handling and responding to customer correspondence, electronic and paper filing, production of repo...

Customer Care Coordinator A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team based in Warrington initially on a 6 month fixed term contract. Customer Care Coordinator role Your role will involve managing all customer-related issues through to resolution, by direct communications with our internal and external Customers a long with coordinating the administration of the department to ensure it operates efficiently and effectively. Duties and responsibilities: Ensure all contact (calls, emails, online, Social Media) received are handled professionally and courteously, and recorded on the system
Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner
Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable
Provide administrative support for the Department, to include, handling and responding to customer correspondence, electronic and paper filing, production of reports, record Action Logs for internal meetings
Undertake post-completion satisfaction calls to customers
Update weekly reports and distribute to relevant personnel Skills &amp; experience required: Previous experience in a similar role within property/new build housing
Previous experience in a demanding and fast paced customer service environment
Excellent communication skills, both written and verbal
Intermediate to advanced level of proficiency with MS Office programs
A strong team player, supportive of colleagues
Assertive and tenacious individual, with an ability to influence others and be resilient to challenging Customer demands
Self-discipline, with excellent time management skills and the ability to coordinate a number of priorities
Ability to multi-task, and work efficiently and accurately under pressure The company are offering a competitive basic salary (dependant on experience) and company benefits. For the right individual there may also be options for the role to change into a full time permanent position after the initial 6 month period. If you are interested in the Customer Care role, please contact Deena at Fawkes &amp; Reece or apply via the link provided.

Main Responsibilities Please make sure you read the following details carefully before making any applications.
Job Title: Podiatrist Specialist
Trust Location: Wigan, Warrington &amp; St Helen’s
Pay Rates: £15.67ph - £25.07ph
Shift Patterns: Early, Lates, Nights, Long Days, Weekends &amp; Bank Holidays
We are currently seeking experienced Podiatrist Specialist to provide a high quality, responsive service for patients in and around the Wigan, Warrington an St Helen’s community.
Are you passionate and experienced in providing Podiatrist Specialist? Would you like to be part of a highly qualified team providing support for patients working in local clinics and community services? If so, we would like to hear from you today!
Working in Cheshire, you will be part of multidisciplinary team of highly trained staff, working with a Trust whose goal is to Collaborate with each other, aspire to be the best, respect everyone, and enable people to take responsibility.
You’ll receive the following benefits:
First choice of shifts or placements at your Trust – access before they are made available to agency
Wellbeing incentives – take advantage of the wellbeing hub
Competitive pay rates – work this week, get paid next week
Manage your shifts and timesheets on the go – access your “My Bank” shift portal anywhere, anytime online or through your smartphone
Essential support when you need it – 24/7 365 days – Call us anytime
Multi-locational - work across neighbouring Trusts
Varied working options to suit your lifestyle – access to the Bank gives you options of ad hoc shifts or fixed term placements
Training and development opportunities
Build holiday allowance for every shift you work
Stakeholder pension scheme available
What you’ll be responsible for
To work in community clinics and on domiciliary visits, providing podiatry care to a variety of clients
Work independently without direct supervision in the community, acute and a hospital setting.
To provide a high standard of podiatric care.
To assess diagnose develop and implement individual podiatric care treatment plans for patients who are predominately high risk. To organise and manage their own individual clinical workload.
To provide professional advice and support to locum podiatrists and students.
The role will involve, but not be limited to you performing the above.
You’ll need to have the following qualification/experience:
A minimum of 6 months paid experience in a Podiatrist Specialist environment within a similar setting in the last 3 years
Comply with Professional Registration and keep up to date with current practices
Ensure accurate records are kept in accordance registration guidelines
Undertake regular mandatory training
*Depending on the Trust, you may require variable additional certification and skills.
Who are NHS Professionals?
We are NHS Professionals (NHSP), working together to care for patients in the NHS. Providing you with the power to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Podiatrist Specialist

Main Responsibilities Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Job Title: Podiatrist Specialist – Band 6
Trust Location: Wigan, Warrington &amp; St Helen’s
Pay Rates: £19.10ph - £30.56ph
Shift Patterns: Early, Lates, Nights, Long Days, Weekends &amp; Bank Holidays
We are currently seeking experienced band 6 Podiatrist Specialist to provide a high quality, responsive service for patients in and around the Wigan, Warrington an St Helen’s community.
Are you passionate and experienced in providing Podiatrist Specialist? Would you like to be part of a highly qualified team providing support for patients working in local clinics and community services? If so, we would like to hear from you today!
Working in Cheshire, you will be part of multidisciplinary team of highly trained staff, working with a Trust whose goal is to Collaborate with each other, aspire to be the best, respect everyone, and enable people to take responsibility.
You’ll receive the following benefits:
First choice of shifts or placements at your Trust – access before they are made available to agency
Wellbeing incentives – take advantage of the wellbeing hub
Competitive pay rates – work this week, get paid next week
Manage your shifts and timesheets on the go – access your “My Bank” shift portal anywhere, anytime online or through your smartphone
Essential support when you need it – 24/7 365 days – Call us anytime
Multi-locational - work across neighbouring Trusts
Varied working options to suit your lifestyle – access to the Bank gives you options of ad hoc shifts or fixed term placements
Training and development opportunities
Build holiday allowance for every shift you work
Stakeholder pension scheme available
What you’ll be responsible for
To work in community clinics and on domiciliary visits, providing podiatry care to a variety of clients
Work independently without direct supervision in the community, acute and a hospital setting.
To provide a high standard of podiatric care.
To assess diagnose develop and implement individual podiatric care treatment plans for patients who are predominately high risk. To organise and manage their own individual clinical workload.
To provide professional advice and support to locum podiatrists and students.
The role will involve, but not be limited to you performing the above.
You’ll need to have the following qualification/experience:
A minimum of 6 months paid experience in a Podiatrist Specialist environment within a similar setting in the last 3 years
Comply with Professional Registration and keep up to date with current practices
Ensure accurate records are kept in accordance registration guidelines
Undertake regular mandatory training
*Depending on the Trust, you may require variable additional certification and skills.
Who are NHS Professionals?
We are NHS Professionals (NHSP), working together to care for patients in the NHS. Providing you with the power to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Podiatrist Specialist – Band 6

Main Responsibilities Job Title: Podiatrist Specialist Trust Location: Wigan, Warrington &amp; St Helen’s Pay Rates: £15.67ph - £25.07ph Shift Patterns: Early, Lates, Nights, Long Days, Weekends &amp; Bank Holidays We are currently seeking experienced Podiatrist Specialist to provide a high quality, responsive service for patients in and around the Wigan, Warrington an St Helen’s community. Are you passionate and experienced in providing Podiatrist Specialist? Would you like to be part of a highly qualified team providing support for patients working in local clinics and community services? If so, we would like to hear from you today! Working in Cheshire, you will be part of multidisciplinary team of highly trained staff, working with a Trust whose goal is to Collaborate with each other, aspire to be the best, respect everyone, and enable people to take responsibility. You’ll receive the following benefits: First choice of shifts or placements at your Trust – access before they are made available to agency
Wellbeing incentives – take advantage of the wellbeing hub
Competitive pay rates – work this week, get paid next week
Manage your shifts and timesheets on the go – access your “My Bank” shift portal anywhere, anytime online or through your smartphone
Essential support when you need it – 24/7 365 days – Call us anytime
Multi-locational - work across neighbouring Trusts
Varied working options to suit your lifestyle – access to the Bank gives you options of ad hoc shifts or fixed term placements
Training and development opportunities
Build holiday allowance for every shift you work
Stakeholder pension scheme available What you’ll be responsible for To work in community clinics and on domiciliary visits, providing podiatry care to a variety of clients
Work independently without direct supervision in the community, acute and a hospital setting.
To provide a high standard of podiatric care.
To assess diagnose develop and implement individual podiatric care treatment plans for patients who are predominately high risk. To organise and manage their own individual clinical workload.
To provide professional advice and support to locum podiatrists and students. The role will involve, but not be limited to you performing the above. You’ll need to have the following qualification/experience: A minimum of 6 months paid experience in a Podiatrist Specialist environment within a similar setting in the last 3 years
Comply with Professional Registration and keep up to date with current practices
Ensure accurate records are kept in accordance registration guidelines
Undertake regular mandatory training *Depending on the Trust, you may require variable additional certification and skills. Who are NHS Professionals? We are NHS Professionals (NHSP), working together to care for patients in the NHS. Providing you with the power to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

20 Primary Care Jobs in Warrington, UK

20 jobs found