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Job Description Dental Nurse Position at Bupa Dental Care private Grange-over-Sands - Up to £14 depending on experience.
\n Grange-over-sands is a fully private practice that offers sedation, implants &amp; Invisalign. If you are a qualified nurse that is keen to progress into implants or sedation, we will sponsor and support you through your journey!
\n Working Hours: Full-time, 40 hours per week
\n \n Mon 10.30-7
\n Tues 8.30-5
\n Wed 8.30-5
\n Thurs 8.30-5
\n Fri 8.30-5
\n \n Benefits:
\n \n A family feel work environment
\n Security and stability as part of Bupa
\n Industry-leading benefits (details available upon inquiry)
\n GDC registration
\n DBS check
\n Professional indemnity (all covered by Bupa Dental Care)
\n \n Location Details:
The practice is situated within a late 19th-century Victorian building opposite the duck pond at the entrance of Grange-over-Sands. Convenient public transport links are available nearby, including the Grange-over-Sands Train Station, just a five-minute walk away. For those driving, there is a 1-hour parking limit close to the practice.
\n For more information, please contact Jane Harvey via email at <a href="mailto:jane.harvey@bupadentalcare.co.uk" target="_blank">jane.harvey@bupadentalcare.co.uk</a>.
\n As a Dental Nurse at Bupa, you’ll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work.
\n Qualified Dental Nurse skills and experience required for this role:
\n \n GDC Registered
\n Preferred Dentally experience
\n Ensure CQC requirements are met
\n Update patient records - digitally held
\n Set up decontamination of instruments
\n Provide clinical chair-side support to dentists
\n Undertake some reception duties
\n Willingness to provide exceptional patient care
\n \n Your development at Bupa Dental Care
\n We have introduced a career framework for dental nurses which links pay to skills, qualifications and progression.
\n Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you.
\n Your salary and benefits:
\n We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
\n \n Competitive pay rates which increase as you gain more experience.
\n Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
\n My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
\n Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
\n Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
\n Discounted dental insurance which can be extended to immediate family members.
\n Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
\n Wagestream – Access your income before payday, if and when you need it.
\n You're supported from day one to learn, develop and encouraged to progress. We’ve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD.
\n We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us.
\n And many more, just ask.
\n \n So why wait? Apply now to be part of a brilliant team.
\n To find out more about working with us, find us on LinkedIn and Facebook.
\n Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
\n Bupa Dental Care is an equal opportunities employer

Qualified Dental Nurse

Qualified Dental Nurse - Excellent benefits!

Job Description Practice Manager Joanne Whiteside is seeking a Qualified GDC registered Dental Nurse to join her team at Bupa Dental Care Ulverston
\n
Working Hours: Full-time
\n \n Monday: 8:45-17:30
\n Tuesday: 8:45-17:30
\n Wednesday: 8:45-17:30
\n Thursday: 8:45-17:30
\n Friday: 8:45-17:10
\n \n Location Details:
The practice is situated in the heart of Ulverston which is known as a Market Town, brimming with old buildings and a labyrinth of cobbled streets. Convenient public transport links are available, including Ulverston train station which is a 5 minute walk away. For those driving, there is never a shortage of free parking spaces close to the practice.
\n Benefits:
\n \n A family feel work environment
\n Security and stability as part of Bupa
\n Industry-leading benefits (details available upon inquiry)
\n GDC registration
\n DBS check
\n Professional indemnity (all covered by Bupa Dental Care)
\n \n
\n Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care
- A family feel, with the security and stability that comes with being part of Bupa
- Industry-leading benefits (read more on them below)
\n As a Dental Nurse at Bupa, you’ll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work.
\n Qualified Dental Nurse skills and experience required for this role:
\n \n GDC Registered
\n Preferred Dentally experience
\n Ensure CQC requirements are met
\n Update patient records - digitally held
\n Set up decontamination of instruments
\n Provide clinical chair-side support to dentists
\n Undertake some reception duties
\n Willingness to provide exceptional patient care
\n \n Your development at Bupa Dental Care
\n We have introduced a career framework for&nbsp;dental nurses which links pay to skills, qualifications and progression.
\n Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you.
\n Your salary and benefits:
\n We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
\n \n Competitive pay rates which increase as you gain more experience.
\n Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
\n My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
\n Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
\n Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
\n Discounted dental insurance which can be extended to immediate family members.
\n Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
\n Wagestream – Access your income before payday, if and when you need it.
\n You're supported from day one to learn, develop and encouraged to progress. We’ve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD.
\n We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us.
\n And many more, just ask.
\n \n
So why wait? Apply now to be part of a brilliant team.
\n To find out more about working with us, find us on LinkedIn&nbsp;and&nbsp;Facebook.
\n Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
\n Bupa Dental Care is an equal opportunities e

?? Exciting Opportunity Alert! Fixed Term 13 months Dental Nurse! ??
Are you a passionate and qualified Dental Nurse looking for a new adventure? Look no further! Quaid-ann Bancroft, our amazing Practice Manager at Neath, is on the lookout for a dynamic team member to join our close-knit practice.
Position Available: Qualified Dental Nurse
Working Hours: Full-time, Monday to Friday, 8:30 AM - 5:30 PM (40 hours per week)
Perks:
Competitive hourly rate
Consideration for Dental Nurses close to qualifying
GDC registration, DBS check, and professional indemnity covered by Bupa Dental Care
Bupa Benefits
Location: Our practice is housed in a charming old Victorian house just outside the town centre. Enjoy the fresh air and indulge in a perfect lunch spot at Victoria Gardens, the beautiful city park. Free parking for an hour is available directly outside the practice, and we're conveniently a five-minute walk from Castell Need/Neath Train Station. If you prefer public transport, we're also on the local bus routes.
Join our friendly team and contribute to creating healthy smiles! If you're enthusiastic, dedicated, and ready to make a difference, we want to hear from you.
For more information about this fantastic opportunity, reach out to Quaid-Ann Bancroft via email at .
Don't miss out on this chance to be part of a thriving dental practice in the heart of Neath. Apply now and let your dental career flourish with us! ???
As a Dental Nurse at Bupa, youll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work.
Qualified Dental Nurse skills and experience required for this role:
GDC Registered
Preferred SOE/R4 experience
Ensure CQC requirements are met
Update patient records - digitally held
Set up decontamination of instruments
Provide clinical chair-side support to dentists
Undertake some reception duties
Willingness to provide exceptional patient care
Your development at Bupa Dental Care
We have introduced a career framework fordental nurses which links pay to skills, qualifications and progression.
Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you.
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
Competitive pay rates which increase as you gain more experience.
Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupas own wellbeing programme.
Discounted dental insurance which can be extended to immediate family members.
Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupas Menopause Plan.
Wagestream Access your income before payday, if and when you need it.
You're supported from day one to learn, develop and encouraged to progress. Weve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD.
We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us.
And many more, just ask. So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedInandFacebook.
Here youll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. Youll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer. JBRP1_UKTJ

Dental Nurse

?? Exciting Opportunity Alert! Join Our Dental Family! ??
Are you a passionate and qualified Dental Nurse looking for a new adventure? Look no further! Quaid-ann Bancroft, our amazing Practice Manager at Neath, is on the lookout for a dynamic team member to join our close-knit practice.
Position Available: Qualified Dental Nurse
Working Hours: Full-time, Monday Tuesday Wednesday, Friday, 8:30 AM - 5:30 PM (40 hours per week)
please note 2 Saturdays a month is required
Perks:
Competitive hourly rate
Consideration for Dental Nurses close to qualifying
GDC registration, DBS check, and professional indemnity covered by Bupa Dental Care
Bupa Benefits
Location: Our practice is housed in a charming old Victorian house just outside the town centre. Enjoy the fresh air and indulge in a perfect lunch spot at Victoria Gardens, the beautiful city park. Free parking for an hour is available directly outside the practice, and we're conveniently a five-minute walk from Castell Need/Neath Train Station. If you prefer public transport, we're also on the local bus routes.
Join our friendly team and contribute to creating healthy smiles! If you're enthusiastic, dedicated, and ready to make a difference, we want to hear from you.
For more information about this fantastic opportunity, reach out to Quaid-Ann Bancroft via email at .
Don't miss out on this chance to be part of a thriving dental practice in the heart of Neath. Apply now and let your dental career flourish with us! ???
As a Dental Nurse at Bupa, youll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work.
Qualified Dental Nurse skills and experience required for this role:
GDC Registered
Preferred SOE/R4 experience
Ensure CQC requirements are met
Update patient records - digitally held
Set up decontamination of instruments
Provide clinical chair-side support to dentists
Undertake some reception duties
Willingness to provide exceptional patient care
Your development at Bupa Dental Care
We have introduced a career framework fordental nurses which links pay to skills, qualifications and progression.
Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you.
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
Competitive pay rates which increase as you gain more experience.
Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupas own wellbeing programme.
Discounted dental insurance which can be extended to immediate family members.
Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupas Menopause Plan.
Wagestream Access your income before payday, if and when you need it.
You're supported from day one to learn, develop and encouraged to progress. Weve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD.
We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us.
And many more, just ask. So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedInandFacebook.
Here youll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. Youll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer. TPBN1_UKTJ

?? Exciting Opportunity Alert! Fixed Term 13 months Dental Nurse! ??
Are you a passionate and qualified Dental Nurse looking for a new adventure? Look no further! Quaid-ann Bancroft, our amazing Practice Manager at Neath, is on the lookout for a dynamic team member to join our close-knit practice.
Position Available: Qualified Dental Nurse
Working Hours: Full-time, Monday to Friday, 8:30 AM - 5:30 PM (40 hours per week)
Perks:
Competitive hourly rate
Consideration for Dental Nurses close to qualifying
GDC registration, DBS check, and professional indemnity covered by Bupa Dental Care
Bupa Benefits
Location: Our practice is housed in a charming old Victorian house just outside the town centre. Enjoy the fresh air and indulge in a perfect lunch spot at Victoria Gardens, the beautiful city park. Free parking for an hour is available directly outside the practice, and we're conveniently a five-minute walk from Castell Need/Neath Train Station. If you prefer public transport, we're also on the local bus routes.
Join our friendly team and contribute to creating healthy smiles! If you're enthusiastic, dedicated, and ready to make a difference, we want to hear from you.
For more information about this fantastic opportunity, reach out to Quaid-Ann Bancroft via email at .
Don't miss out on this chance to be part of a thriving dental practice in the heart of Neath. Apply now and let your dental career flourish with us! ???
As a Dental Nurse at Bupa, youll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work.
Qualified Dental Nurse skills and experience required for this role:
GDC Registered
Preferred SOE/R4 experience
Ensure CQC requirements are met
Update patient records - digitally held
Set up decontamination of instruments
Provide clinical chair-side support to dentists
Undertake some reception duties
Willingness to provide exceptional patient care
Your development at Bupa Dental Care
We have introduced a career framework fordental nurses which links pay to skills, qualifications and progression.
Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you.
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
Competitive pay rates which increase as you gain more experience.
Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupas own wellbeing programme.
Discounted dental insurance which can be extended to immediate family members.
Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupas Menopause Plan.
Wagestream Access your income before payday, if and when you need it.
You're supported from day one to learn, develop and encouraged to progress. Weve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD.
We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us.
And many more, just ask. So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedInandFacebook.
Here youll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. Youll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer. TPBN1_UKTJ

Job Description Are you an occupational Therapist who would like to explore a rewarding career experience? About Us
Cygnet Health Care was established in 1988 as an independent provider of health and social care services in England, Scotland and Wales. Your Role: Occupational Therapist (Band 6 or 7 equivalent)
Service Line: Rehabilitation Step-Through Service
Hours: 40hrs per week (inclusive of lunch break)
Salary: £36,808 to £44323 Band 6 FTE OR From £45,492 for a Band 7. Summary of the site
Gledholt Mews and Coach House is our enhanced residential service for adults with mental health needs or a personality disorder who have been able to progress through the hospital pathway and are looking for the next stage in their rehabilitation journey or for those who may be stepping up from a community placement. Located in Huddersfield just next to Greenhead College and Park, the service provides support to individuals who are ready to take responsibility for the continuation of their own rehabilitation and recovery in a safe environment, whilst living in the wider community. The service focuses on continuing practicing life skills and coping strategies. We concentrate on community based activities, the use of public transport, education and vocational therapy, job placements, work experience and development of hobbies and interests. Gledholt is an enhanced community residential service providing outcome focused support for adults with learning disabilities, who may have behaviours that challenge and associated complex needs. Gledholt is operationally a nurse-led service with both service manager and head of care being qualified nurses. We have an in-house multi-disciplinary team (MDT) who support the residents in our care throughout their journey with us. The team consists of a consultant psychologist, psychology assistant, occupational therapist, occupational therapy assistant, activity co-ordinators, nurses and speech and language therapist. We are able to meet the changing needs of our residents as they progress through their care pathway, while ensuring their safety is maintained and their independence supported. Clinical: You and your team will be responsible for the assessment and treatment of occupational dysfunction for 30 people (over the 2 services which are next door to one another). You will work with another Occupational Therapist and an Occupational Therapy Assistant for the services. You will work with a full multidisciplinary team (on site) in a coordinated way to support each service user develop their skills and move through our clinical model of care from admission to discharge. Leadership: You would report directly to the Regional Lead Occupational Therapist. You would also hold leadership and management responsibilities of the Occupational Therapy service, providing supervision for the Occupational Therapist and the Occupational Therapy Assistant/s. You will be required to share a leadership responsibility and consistently contribute to the site wide Occupational Therapy provision. Occupational Therapy Directorate
We provide a significant range of in house training for all of our Occupational therapists. Opportunities include training in ‘MOHOST’, ‘Case Formulation’, ‘Sensory Modulation’ and ‘Recovery Through Activity’. We also have an in house Sensory Integration Preceptorship programme. We also offer Leadership and Management apprenticeship pathways for career development. Under the leadership of our Occupational Therapy Directors we support over 170 Occupational Therapists. Working together as a large team we provide support to each other across the group, with the opportunity to be part of specialist interest groups &amp; become involved in service development and practice development. Every service line has a clinical lead occupational therapist to lead and develop evidence based practice and agreed occupational therapy pathway within a specialist field. Through this network across all Cygnet Hospitals nationally, we ensure our occupational therapists have a voice within the company. 5 reasons why you should make an application today…
We care about people in our services
Expert clinical supervision and protected time for a weekly 1:1 with your clinical supervisor
Induction &amp; service line training in area of specialism
Dedicated CPD time for peer support, skill development and specialist training
We support and develop you to build skills and confidence for the next level of your career. Cygnet Health Care Benefits
Free parking
Free meals for staff on duty
Relocation package available
Group pension plan helping you save for your future
NHS Discount Cards &amp; Blue Light Card (includes big brand discounts)
Wellbeing centre with exercises, recipes, financial and mental health advice.
Plus much more… A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street, with healthcare, holidays &amp; leisure – or securing your future with professional development and a pension – we support you to be happy both in &amp; out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day. If you would like to discuss this role with the recruiting occupational therapist or arrange an informal visit, we’d be more than happy to facilitate this. Please contact: Dishna Parmar (Acting Regional Lead Occupational Therapist) on <a href="mailto:DishnaParmar@cygnethealth.co.uk" target="_blank">DishnaParmar@cygnethealth.co.uk</a> alternatively
Kay Bolton (Regional Director of Occupational Therapy) or 07808642692 <a href="mailto:kaybolton@cygnethealth.co.uk" target="_blank">kaybolton@cygnethealth.co.uk</a> The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance. *Recruitment agencies please note: Speculative emails are not to be sent directly to our clinical staff, these need to go via our internal recruitment team. If speculative candidates are sent directly to a member of the clinical team, we will consider these candidates as our own*

Occupational Therapist

Job Description The UK is facing a housing crisis, and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal &amp; General Affordable Homes is to transform the affordable housing sector. With a fast-growing pipeline. We’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing sector. Focusing primarily on the social, affordable rent, shared ownership markets, we’re striving to be the UK’s leading private affordable housing provider, known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work. Legal &amp; General Affordable Homes is a subsidiary of Legal &amp; General Capital, which focuses on growth opportunities and scale ups, and invests its long-term capital in sectors in need of investment and innovation. Job Description We are looking for a Customer Care Coordinator to join our Affordable Homes department. This role will consist of travelling 2-3 days a week to our East of England scheme sites which can include Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk to carry out home demonstrations and act as a liaison between residents and our organization, fostering positive relationships. What you'll be doing
Accountable for the direct delivery of LGAH’s onboarding process for all tenuresThis includes face to face home demonstrations for shared owners and ensuring our Management Providers are delivering against set standards
Providing assurance of service delivery for existing customers. This will be through reviewing key performance areas and on site inspections/visits to understand how services are being delivered
Assist In complaint management within your region. Take responsibility for relevant actions following complaint investigations and taking ownership of customer related issues
Embed a clear handover process for customers from LGAH to the Management Providers, so customers are clear on who is their main point of contact
Work closely with LGAH’s Contract Management Team to address key customer focus areas of performance across our Management Provider network. This will include lettings, onboarding and existing customer performance measures
Have oversight of the snagging process for new build homes, attending final inspections and using a customer lens to ensure quality standards are met. This includes attesting to the standards of product quality
Work with the Customer Care Manager to periodically review the customer experience from analysing feedback and insight and then propose, test and deploy improvements to deliver enhanced customer experience, and design-out customer service failure Qualifications Must have a full clean drivinglicence
Evidence of a strong interest in customer experience and what matters to customers
Solid understanding of the importance of meeting customer expectations and approaches to service delivery which achieve great customer feedback
Working within the customer service industry, ideally housing, with an excellent understanding of the issues which matter most to customers
A pro-active and creative approach to relationship-building and problem solving.
A focus on the customer and how your areas of responsibility promote the L&amp;G brand
A great communicator who exerts influence in a collaborative style to produce results in the here and now Additional Information Legal &amp; General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you’re open to find out more, we'd love to hear from you.

Customer Care Coordinator (East of England)

Job Description The UK is facing a housing crisis, and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal &amp; General Affordable Homes is to transform the affordable housing sector. With a fast-growing pipeline. We’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing sector. Focusing primarily on the social, affordable rent, shared ownership markets, we’re striving to be the UK’s leading private affordable housing provider, known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work. Legal &amp; General Affordable Homes is a subsidiary of Legal &amp; General Capital, which focuses on growth opportunities and scale ups, and invests its long-term capital in sectors in need of investment and innovation. Job Description
We are looking for a Customer Care Coordinator to join our Affordable Homes department. This role will consist of travelling 2-3 days a week to our East of England scheme sites which can include Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk to carry out home demonstrations and act as a liaison between residents and our organization, fostering positive relationships. What you'll be doing
Accountable for the direct delivery of LGAH’s onboarding process for all tenuresThis includes face to face home demonstrations for shared owners and ensuring our Management Providers are delivering against set standards
Providing assurance of service delivery for existing customers. This will be through reviewing key performance areas and on site inspections/visits to understand how services are being delivered
Assist In complaint management within your region. Take responsibility for relevant actions following complaint investigations and taking ownership of customer related issues
Embed a clear handover process for customers from LGAH to the Management Providers, so customers are clear on who is their main point of contact
Work closely with LGAH’s Contract Management Team to address key customer focus areas of performance across our Management Provider network. This will include lettings, onboarding and existing customer performance measures
Have oversight of the snagging process for new build homes, attending final inspections and using a customer lens to ensure quality standards are met. This includes attesting to the standards of product quality
Work with the Customer Care Manager to periodically review the customer experience from analysing feedback and insight and then propose, test and deploy improvements to deliver enhanced customer experience, and design-out customer service failure Qualifications
Must have a full clean drivinglicence
Evidence of a strong interest in customer experience and what matters to customers
Solid understanding of the importance of meeting customer expectations and approaches to service delivery which achieve great customer feedback
Working within the customer service industry, ideally housing, with an excellent understanding of the issues which matter most to customers
A pro-active and creative approach to relationship-building and problem solving.
A focus on the customer and how your areas of responsibility promote the L&amp;G brand
A great communicator who exerts influence in a collaborative style to produce results in the here and now Additional Information
Legal &amp; General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you’re open to find out more, we'd love to hear from you.

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