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ABOUT THE ROLE As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career.ABOUT YOU To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive.REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Care Assistant - Bank - Care Home

ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Activities Coordinator - Care Home

ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career.ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive.REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'And so much more!If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Care Assistant - Care Home

We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help deliver our Skin Camouflage Service in South Wales Job title: Skin Camouflage Practitioner Co-ordinator (Wales) Hours: Part-time 22.2 hours / week (preference for 15.7 hours spread across 2-3 days per week, plus one 6.5 hour clinic day required (on either Tuesday or Friday). Location: Hybrid: Mainly home based; one clinic day a week in Bridgend (Tuesday or Friday) Travel required: Occasional – in Wales/England for meetings, training; quarterly travel to staff away day. Contract: Fixed term for 22 months (with a view to becoming permanent, dependent on expected ongoing funding arrangement) Salary: Range £28,227 to £30,819 per annum, FTE Training: Changing Faces will provide on the job training. This will include an in-person three-day Skin Camouflage Course, followed by mentoring sessions over several weeks. This will include travel to England and involve some overnight stays. Travel and accommodation for training will be provided. Benefits: 25 days annual leave, plus 8 bank holidays (pro-rated at 0.6 FTE). 6% pension contribution. Criminal Records Check: Enhanced DBS check, with adult’s and children’s barred lists Are you looking for a meaningful new challenge? Do you want to make a real difference in the lives of people with a visible difference? We are currently recruiting a Skin Camouflage Practitioner Co-ordinator (Wales) (0.6 FTE, spread across 3-4 days) to deliver and support our vital Skin Camouflage Service – a unique, life-enhancing service that helps individuals regain confidence and feel more in control of their appearance. Main purpose of the role Changing Faces are launching a brand-new pilot Skin Camouflage Service in South Wales. We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help make it happen. In this role, you will: <ul> <li>Deliver in-person Skin Camouflage appointments, supporting people with visible differences</li> <li>Promote the service and build connections with local communities and health professionals</li> <li>Support the new service set-up, including clinics, documentation, and support the implementation of Welsh translations</li> <li>Coordinate and administrate appointments remotely and manage client enquiries</li> <li>Signpost clients to other Changing Faces services as needed</li> <li>Contribute to service development alongside the wider team</li> </ul> This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales. We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment. Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference. In addition, you will work 15.7 hours remotely across 2–3 weekdays. Working as an integral part of our Skin Camouflage team, administrating and co-ordinating a compassionate, professional service that makes a real difference in peoples lives. Who We Are Looking For <ul> <li>Fluent in English, both spoken and written, with first class communication skills to liaise effectively, clearly, logically, concisely and appropriately for the particular audiences. Additional fluency in Welsh would be desirable but not essential.</li> <li>Proven administrative ability, including the efficient use of administration systems, and confident use of the Microsoft Office suite, video conferencing tools, and CRM platforms (Salesforce experience is an advantage but not essential).</li> <li>Experience or natural talent in cosmetic artistry or colour matching, with an excellent eye for colour and visual detail.</li> <li>On clinic days; ability to lift and wheel camouflage kit (approximately 10KG). Ability to kneel, bend and hold cosmetic brushes to facilitate camouflage on differing body areas.</li> <li>Strong interpersonal skills, with the ability to listen empathetically and support vulnerable clients, while maintaining professional boundaries and emotional resilience.</li> <li>Good understanding of policies and procedures, particularly in relation to safeguarding, and a strong commitment to the safety and wellbeing of clients, staff, and volunteers.</li> <li>Excellent organisational skills and a systematic approach to work, with the ability to prioritise effectively between competing demands.</li> <li>Exceptional attention to detail, ensuring a high level of accuracy even when working under pressure.</li> <li>Experience of contributing positively in a busy, team-focused environment, showing strong collaboration and support for colleagues.</li> <li>A flexible, proactive approach with a willingness to learn, adapt, and suggest improvements to our service and organisational processes.</li> <li>Understanding of the importance of confidentiality and the ability to handle client data accurately and securely.</li> <li>A strong commitment to Changing Faces’ values, vision and purpose, with a passion for placing the voices of people with visible differences at the heart of all work.</li> </ul> If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you! We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals. About Changing Faces Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult. People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before. We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference. Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships. Recruitment schedule: The closing date for applications is 4th August and interviews will be held on 14th and 15th August. Please note that if a large volume of applications are received; applications may close early. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role is subject to an enhanced DBS check, with adult’s and children’s barred lists. Further information regarding this is available on our website. We look forward to receiving your application. No agencies please.

Skin Camouflage Practitioner Co-ordinator – Wales

Legal Casework Manager (Helpline) Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings? We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years. Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths. The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed. About the Role As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes. Key Responsibilities · Provide clear, accurate, and timely legal advice and casework support for families. · Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach · Maintain up-to-date case records and comply with quality and regulatory standards · Support strategic litigation and advocacy efforts where appropriate · Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers · Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person · Manage a team of caseworkers working across different areas of advice. About You We’re looking for someone: · Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role. · Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach · Ability to manage a varied workload, prioritise effectively, and work independently · Ability to travel effectively to support families at inquests, and to attend meetings · A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations · Strong management skills and ability to supervise, coach and mentor colleagues. · Experience of accurately recording client case records and use of CRM/client database system What We Offer · A meaningful role supporting families and delivering change in a values-driven organisation · Supportive and collaborative team environment · Professional supervision · Flexible working arrangements Please see attached the full job description for further information on the role. Closing date: Monday 18th August 2025 Interview date: Thursday 4th September 2025 We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. · Everyone is expected to treat people well and make Mencap an inclusive organisation. · Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes · Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Legal Casework Manager Helpline

Job Purpose: To coordinate and deliver an exciting range of Short Breaks activity clubs for children. Salary: £29,974 - £34,278 Hours of work: 35 Working Pattern: Term time hours: Tuesday/Wednesday – Saturday/Sunday 09:00 – 17:00 on a rota basis with one weekend day each week (max 35 weeks) School holidays hours: Monday – Friday 09:00 – 17:00 (min 17 weeks) Employment type: full-time Contract Type: Permanent Location: YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA Reigate Annual leave: Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods. Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme. Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request. Closing Date for Applications: Wednesday 6th August 2025 Interviews to be held: Week commencing 11th August 2025(s) Proposed Start Date: ASAP Main Responsibilities: <ul> <li>Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs.</li> <li>To coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs.</li> <li>To assist in the recruitment, training and ongoing development of the Disability staff team.</li> <li>Leadership and Line Management of a team of Play/Youth Workers and volunteers.</li> <li>Have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure we meet individual needs.</li> <li>To be the lead practitioner providing the staff team with advice, coaching and on-site management of club structure.</li> <li>To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services.</li> <li>To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring.</li> <li>Maintain and monitor agreed attendance levels and activity budget.</li> <li>To promote clubs and share stories via social media. Manage cohort numbers and waiting lists efficiently. </li> <li>Lead in Administering medication, PEG feeds and undertaking movement and handling for children and young people with complex health needs. Undergo relevant training and transfer this knowledge onto the staff team.</li> <li>Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children.</li> <li>Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences</li> <li>To gain young people’s feedback, capturing their voice in shaping and evaluating future club sessions.</li> <li>Work closely as part of the delivery team, initiate programmed activities, alongside additional opportunities locally.</li> <li>To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to.</li> <li>Managing the venue, ensuring all risk assessments are completed in line with our policies to ensure the environment is safe, secure and suitable for staff, CYP and our service delivery.</li> <li>Provide information, guidance and advice for parent/carers about local services for young people and families.</li> <li>Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.</li> <li>To provide operational Coordinator or Leader cover for other Disability Services or locations as required.</li> <li>Design and deliver training sessions to CYP staff.</li> <li>To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager.</li> <li>Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form.</li> </ul>

Senior Disability Coordinator (Reigate)

Are you a Senior Care Assistant with a background in care homes, adult health, social care, or community settings? We’re looking for a Senior Care Assistant with proven professional development in dementia care to join our team. In this vital role, you'll inspire care teams to deliver compassionate, high-quality support tailored to each resident’s needs. You'll create personalised care plans, promote the health and well-being of residents, and ensure that their individual preferences and choices are central to their care. Rate of pay: £15.22 to £16.36 per hour (inclusive of night allowance). We offer flexible working hours to fit your lifestyle. Our night shifts run from 8:00pm to 8:00am, including weekends and bank holidays. Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time. Key responsibilities of the role: - Manage shifts effectively to ensure everything runs smoothly and that care is always a top priority. - Guide and support team members to help them develop professionally. - Assess individual care needs, create personalised care plans, and ensure the safety and well-being of all residents. - Oversee medication administration and ensure it’s done safely and accurately. - Provide compassionate care, particularly in end-of-life situations, offering emotional support to residents and their families. You will hold a Level 3 Diploma in Adult Social Care or equivalent and will be willing to work towards a Level 3 Team Leader / Supervisory Apprenticeship Standard. An enhanced DBS check will be required for this role. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Employee benefits include: - 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility - Additional rates for nights, bank holidays and overtime - Flexible hours to suit your needs - Affordable and quality meals at reduced cost - Free on-site parking - Free enhanced DBS check - Uniform provided at no cost - Employee Assistance Programme providing confidential counselling, financial and legal advice - Exclusive retailer discounts on popular brands - Range of courses delivered by learning specialists to support your development goals and objectives Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Senior Care Assistant (Nights)

ABOUT THE ROLE As a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOU You'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. #2003

Registered Nurse (RGN) - Bank - Care Home

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention. What you will do: <ul> <li>Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.</li> <li>Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.</li> <li>Build relationships and partnerships to expand our reach and influence.</li> <li>Support the creation of e-learning and digital training resources.</li> <li>Prepare stakeholders for, and debrief them after, suicide interventions.</li> <li>Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.</li> <li>Champion safeguarding, health and safety, and equality across all activity.</li> </ul> To be successful in this role you will have: <ul> <li>A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.</li> <li>A recognised training qualification or willingness to work towards one.</li> <li>Experience in delivering and developing training programmes and community-based projects.</li> <li>Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.</li> <li>Strong relationship-building, presentation and time management skills.</li> <li>Professional curiosity, resilience, and a commitment to safeguarding.</li> <li>Confidence in working independently and remotely, with ability to travel as required.</li> </ul> Please visit the careers site for the full job description and person specification for the role. Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23) Hours: 36 hours per week Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales Contract: Permanent Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details. Closing date: 17th August 2025 We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible. PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Suicide Prevention Officer - South Wales (Cardiff Based)

About The Advocacy Project We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns. Some of the ways we do this include: · advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing · user involvement projects that help organisations improve what they offer by listening to people who use their services · local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback · innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing. Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them. About the role The post-holder will lead a team of advocates working with adults and young people across NHS and private hospitals and the local community. You will be required to provide line management support, be the point of contact for our stakeholders and ensure high quality delivery of our advocacy contracts. Key responsibilities î Lead the delivery of assigned advocacy services actively encouraging your team to contribute to service planning, quality improvement and development. î Ensure the team provides instructed and non-instructed advocacy and signposting, working to the advocacy empowerment cycle and actively promoting self-advocacy throughout all work with service users where practicable. î Ensure the team capture high quality advocacy notes, outcomes information and other evidence into the Case Management System in a timely manner. î Maintain up-to-date knowledge of new legislation and reports and current trends and issues in mental health, mental capacity, care act, and health and social care legislation, local and national policy relating to people with mental health issues and disseminate across your team. î Ensure quality standards are achieved by implementing operational policies and procedures to maintain professional and consistent advocacy services. î Ensure contracts are delivered within budget, to agreed key performance indicators, case work standards and monitoring requirements, eg producing reports including quarterly monitoring reports. î Lead on raising awareness of the advocacy service to service users and potential referrers. î Ensure referrals are allocated efficiently, appropriately and within the requirements of the contract. î Provide support and supervision to your staff team including professional development, appraisals, team meetings and work review meetings, and organisational activities such as CPD lectures and staff briefings. General responsibilities î Participate in team meetings and training (and make sure your staff to attend). î Keep to our policies, including health &amp; safety, and risk regulations. î Work to our mission, vision, and values. î Carry out other projects and tasks as needed. î Participate in personal, team and organisational development. î Contribute to monitoring reports. Person specification Essential î Experience of delivering advocacy. î Achieved qualification in advocacy. î Proven leadership ability and strong people management skills. î Experience of managing contracts and delivering advocacy services. î Understanding of statutory and non-statutory advocacy. î Sound knowledge of current issues in health and social care policy, practice and legislation. î Exceptional stakeholder management abilities with experience of building effective relationships with ranging commissioners, partners, service users and colleagues. î Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees to service users and employees. î Commitment to working within The Advocacy Project code of conduct, equalities and safeguarding policies. î Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload. î Willingness to promote The Advocacy Project and the mental health service in line with our mission, vision and values. Desirable knowledge, experience and qualifications: î Achieved qualification in advocacy management Advocacy qualification. Benefits of working for us We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues. We are a Disability Confident and Mindful Employer.

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