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We are looking for a dependable and flexible Dispenser to join our friendly dispensary team at Castlehead Medical Centre. This is a holiday cover role, offering an average of 12 annualised hours per week (FTE 0.32). Please note that working hours will vary from week to week, depending on staff annual leave, and may increase during periods of high cover demand. Over the course of the year, hours will balance to the contracted average.This role supports the safe, accurate, and timely dispensing of medication to our patients, alongside stock control, prescription processing, and supporting dispensary operations in accordance with NHS and practice standards. Further Training could be provided to the right candidate.Main duties:The main duties include accurately dispensing medications, processing prescriptions, managing stock and inventory, handling patient queries, and supporting the day-to-day operations of the dispensary in line with practice policies and procedures.Key responsibilities:<ul><li>To process all relevant prescriptions as authorised by GPs where appropriate in accordance with the principles of good practice.</li><li>The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.</li><li>Assist in the preparation and dispensing of prescriptions medicines/appliances in an accurate and timely manner</li><li>Assist with stock control, ordering and re-stocking of the dispensary</li><li>Sorting prescriptions</li><li>Ordering and maintaining stock</li><li>DSQS responsible for completing own training in a timely manner and in accordance with the DSQS requirements. Assist the dispensary manager in all other administration for the completion of the annual DSQS declaration to ensure full financial achievement.</li><li>Significant event reporting using TeamNet and SIRMS as appropriate.</li><li>Finance, Purchasing of stock and stock control</li><li>Daily ordering of stock</li><li>Ensuring goods are correctly delivered</li><li>Check dispensary invoices against delivery notes</li><li>Maintain adequate stocks and ensure shelf stock is rotated in date order</li><li>Check out of date stock monthly, record, claim and destroy as per SOP</li><li>Ensure safe management of controlled drugs according to the practice SOP, CQC regulations and current law.</li><li>Receive payment for private work and inform finance department</li><li>Receiving, processing and ordering stock in accordance with Practice Policies and SOPs</li><li>Keeping the dispensary shelves and workstations clean and tidy, and contributing to stock checks and housekeeping.</li><li>Prescriptions and prescription monies</li><li>Daily: check prescriptions for signature/endorsements</li><li>Weekly: submit all unsigned prescriptions</li><li>Daily: cash up and balance prescription monies and any other payments taken</li><li>Destruction of drugs</li><li>Daily- returned medication from patients</li><li>Monthly- check on any uncollected medication</li><li>Quarterly- prepare returned drugs from patients for destruction</li><li>Six monthly- conduct out of date controlled drugs destruction with the appropriate officer from the CCG</li><li>Dispensing</li><li>Oversee/check colleagues dispensing</li><li>Dispensing acute prescriptions</li><li>Dispensing drugs in accordance with Practice Policy and SOPs</li><li>Dispensing drugs to a high level of accuracy</li><li>Processing repeat prescriptions</li><li>Collect prescription charges from patients</li><li>Prepare patient pill packs</li><li>Check for out of date repeats on patients prescription list and alert GP to review/remove</li><li>Accept prescription requests from Hospitals, chemists, any other allied professions for and on behalf of patients</li><li>Ensure workflow management of medication requests are completed and appropriate action is taken.</li><li>Ensure fridge temperatures are recorded daily.</li><li>Promote of online services to increase number of patients ordering medication online.</li><li>Ensuring that prescriptions are correctly issued, signed by the doctor and signed by the patient, in line with Practice Policy and SOPs</li><li>Ensuring that Drug Tariff knowledge is up-to-date by reading monthly amendments</li><li>Handling telephone and general enquiries, referring urgent calls to appropriate lead</li><li>Liaising with muti-disciplinary team members where necessary</li><li>Dealing with all patient communication in a professional and polite manner</li><li>Attending Dispensary Team meetings and training afternoons</li><li>Communicate effectively with other team members</li><li>Communicate effectively with patients and carers</li><li>Recognise peoples needs for alternative methods of communication and respond accordingly</li></ul>Skills and AbilitiesEssential<ul><li>High level of accuracy and attention to detail</li><li>Good organisational and time management skills</li><li>Able to communicate clearly with patients and colleagues</li><li>Ability to follow SOPs and policies</li></ul>Desirable<ul><li>Competence in using EMIS or other GP systems</li><li>Ability to train or supervise junior staff</li><li>Knowledge of Drug Tariff</li></ul>Personal AttributesEssential<ul><li>Friendly and approachable</li><li> Reliable and punctual</li><li>Willingness to learn and undertake training</li><li>Professional manner and appearance</li></ul>Desirable<ul><li>Team player who contributes to a positive working environment</li></ul>QualificationsEssential<ul><li>GCSE (or equivalent) in English and Maths (Grade C or above)</li></ul>Desirable<ul><li>NVQ Level 3 in Pharmacy Services or Dispensary Assistant qualification</li><li>DSQS-related training</li></ul>ExperienceEssential<ul><li>Experience working in a healthcare or customer service environment</li><li>Handling of confidential information</li></ul>Desirable<ul><li>Previous experience working in a GP practice dispensary or pharmacy</li><li>Familiarity with repeat prescription processes</li><li>Experience with controlled drugs and stock management</li></ul>KnowledgeEssential<ul><li>Awareness of confidentiality and data protection in healthcare</li><li>Basic knowledge of health &amp; safety in the workplace</li></ul>Desirable<ul><li>Understanding of DSQS (Dispensing Services Quality Scheme)</li><li>Infection control procedures</li></ul>

Castlehead Medical Centre

Dispenser

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation &amp; benefits package, and excellent career development opportunities, each offering unique ways to explore the world.About UsRoyal Caribbean Group is the world’s largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2024, including a brand-new class of ship in Icon of the Seas! It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.With our 3 brands Royal Caribbean International, Celebrity Cruises &amp; Silversea we have ships in South America, Europe, Asia, Australia, and several North American markets beyond our headquarters in Miami, FL. We cover the globe. No matter where our guests want to go, Royal Caribbean Group has a ship that can deliver a world-class vacation.At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.Position Summary:A licensed medical doctor with ample experience in shipboard maritime medicine who will be responsible to provide medical support to the operation of the designated medical teams, as well as liaise and engage with senior level colleagues in hotel and maritime operations, local and regional government officials, and leaders of other external organizations, as needed. The support to the shipboard medical teams includes but is not limited to providing guidance to the doctors on the ships via emails, phone calls and coverage of the help line. This position does not make clinical decisions on the treatment of patients at any time or under any circumstances. Shoreside doctors provide guidance and leadership to the shipboard doctors. The final decision on the treatment of any patient, including the need to evacuate a patient relies on the ship’s doctor(s).Essential Responsibilities &amp; DutiesProvide medical advisory services to shipboard doctors across all Royal Caribbean Group brands.Provide guidance to the shipboard doctors on the disembarkation of patients such as the pertinence to proceed with a shoreside referral, end of contract referral or medical sign off.Provide guidance to the shipboard doctors on the procedures to evacuate a person from a ship.Guide shipboard doctors on the procedures to sign off a crew member and provide medical end of contract referrals.Provide advice and/or guidance on differential diagnoses, coordination of care, and care/treatment support, as needed (shoreside doctors do not make direct patient care decisions).Participate in the review process of surgical treatments for crew members, ensuring appropriate clinical documentation and explanation of need for the requested surgical procedure.Support crew wellness programs.Provide regular, periodic on-call coverage for the helpline in support of the shipboard medical teams.Provide medical consultation and guidance, with the shoreside Public Health team, to shipboard medical teams for onboard crew infectious diseases cases and outbreaks.Support and facilitate, as needed, shipboard infectious disease vaccination programs, including influenza and SARS-CoV-2, as needed.Review pre-employment/re-employment physicals of new/returning crew, as needed.Deploy to ships in situations of illness outbreaks or emergency coverage needs (must maintain credentials to work onboard).Provide medical consultation and support for onboard crew infectious diseases outbreaks and individual cases of infection, such as chicken pox, measles or tuberculosis.Support Crew Medical and Risk Management teams to ensure effective review and management of medical cases.Support and provide, as needed, medical team training and education.Provide input on the performance evaluations of shipboard medical.Perform other duties as required.Serve as primary liaison with Health Authorities and engage with other government officials, as needed to support and advance RCG’s success.Travel with Public Health Authorities for ship inspections, as needed.Support recruitment of doctors and nurses.Assess capabilities of and establish relationships with medical facilities in relevant Asian ports.Qualifications- Licensed Medical Doctor- Experience as a shipboard Senior Doctor for at least 5 years is preferred.- Ten (10) years, minimum, of experience as a medical practitioner.- Familiarity and comfort with data collection, review and analysis.-Understanding of performance and outcomes measures and their application to driving improved performance and quality.- Ability to travel to ships to provide onsite support and management, as needed.Knowledge and Skills- Ability to motivate multifunctional team and lead remotely- Cross-cultural sensitivity- Excellent verbal and written communication skills- Fluent in English- Skilled in word processing, spreadsheets and presentation softwarePhysical Demands:While performing job functions the employee is regularly required to sit, stand, walk, climb, kneel, crouch and crawl. Additionally the employee is required to write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, work aboard ships and may travel to other office locations. Able to lift, push, pull or move 10-15 pounds and occasionally 25 pounds. The employee is required to walk to the dock, ascend and descend the vessel. This position regularly travels domestically and internationally. Visual requirements include distant, close and colour vision, and ability to adjust focus.Work Environment:The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. A high noise level is possible if visiting shipboard or offsite locations. Ability to travel an estimated 60% of the time. This position requires the ability to work in both an office and marine (ship) environment. As mentioned before, this position requires an office space where private conversations can take place in order to protect the confidentiality of our patients.What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends &amp; family cruise discounts.With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home.Come join the team - Journey with us, succeed with us, grow with us.We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.

Senior Manager, Medical Operations & Public Health

Area Operations ManagerLeading Independent Veterinary Group Cambridgeshire and North LondonPackage: £60-65k+ DOE CliniHunters, a global clinical headhunting consultancy, specialises in sourcing top-tier Diplomates, Referral and F/O Vets, and Senior Management professionals for clinical settings. We are proud to support one of the UK’s leading independent veterinary organisations in their search for a dynamic Area Operations Manager. This hands-on role combines strategic leadership with operational management to drive the success of practices across London and Kent. Key Responsibilities:<ul><li>Uphold core values: Caring, Service, and Professionalism.</li><li>Drive growth through effective budgeting, cost control, and operational efficiency.</li><li>Lead and support clinical teams to deliver outstanding client and patient care.</li><li>Ensure compliance standards and operational excellence.</li><li>Analyse KPIs, coach teams, and optimise performance.</li><li>Oversee recruitment, onboarding, and future staffing needs.</li><li>Implement innovative marketing and retention strategies to grow client engagement.</li></ul>Ideal Candidate:<ul><li>Proven multi-site management experience, preferably in veterinary or healthcare sectors.</li><li>Strong financial acumen and results-driven approach.</li><li>Exceptional communication and leadership skills.</li><li>A passion for inspiring teams and driving operational improvements.</li></ul> As an Area Operations Manager, you will play a key role in shaping the future of this thriving organisation. Are you a dynamic leader ready to make a difference? Apply now via LinkedIn platform to join a prestigious group dedicated to excellence in veterinary care.

Regional Operations Manager

Job Title: Lab Manager Location: Yorkshire Dental Suite Salary: £30,000 per annum Job Type: Full-TimeAbout Yorkshire Dental SuiteYorkshire Dental Suite is a leading dental practice dedicated to delivering outstanding patient care and high-quality dental solutions. We pride ourselves on innovation, teamwork, and exceptional standards in all that we do. We are now seeking an experienced and motivated Lab Manager to join our growing team and lead our in-house laboratory operations. Role Overview As Lab Manager, you will be responsible for overseeing all aspects of our dental laboratory. This includes leading a team of skilled dental and design technicians, managing production schedules, ensuring quality control, and liaising with dentists and clients to guarantee precision and satisfaction. This role is critical to maintaining our reputation for excellence in dental restorations and patient care. Key Responsibilities <ul><li>Leadership &amp; Supervision: Lead and supervise a team of dental and design technicians, promoting a positive, efficient, and collaborative work environment.</li><li>Production Oversight: Oversee the fabrication of high-quality dental restorations, including crowns, bridges, dentures, and implants.</li><li>Workflow Management: Coordinate daily production schedules, monitor workflow, and implement processes to ensure timely delivery and adherence to industry standards.</li><li>Quality Assurance: Ensure all lab work meets required quality benchmarks and clinical specifications.</li><li>Team Support: Provide guidance and support to lab team members, assisting with problem-solving and professional development.</li><li>Inventory Control: Monitor stock levels, manage lab supplies, and ensure equipment is well-maintained and operational at all times.</li><li>Client Communication: Liaise effectively with dentists and clients to clarify case details, ensure accurate execution, and maintain customer satisfaction.</li></ul> Requirements <ul><li>Proven experience in a dental laboratory setting, ideally with leadership responsibilities.</li><li>In-depth knowledge of dental restoration processes and materials.</li><li>Strong organisational and time management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Detail-oriented with a commitment to quality.</li><li>Ability to manage multiple tasks and deadlines in a fast-paced environment.</li><li>Familiarity with CAD/CAM and digital dental technologies is desirable.</li></ul> What We Offer<ul><li>Competitive salary of £30,000 per annum</li><li>A supportive and innovative work environment</li><li>Opportunities for professional growth and development</li><li>A chance to be part of a forward-thinking and patient-focused team</li></ul>

Laboratory Operations Manager

Position: Operations ManagerLocation: St George's University of London Hospital - LondonHours: 40 Hours, 7am - 4pm, with paid breaks Role: Full TimeShift Pattern: 5 working days over a 7-day week Mitie have a brand new opportunity within the team for an Operations Manager to help support operational business plans to improve service quality, profitability and staff engagement at the St George's University of London Hospital. Main duties:<ul><li>Responsible for all staffing related activities, ensuring the effective deployment of staff within budgetary constraints to provide the contracted service to the Trust.</li><li>Review reports relating to the services response times and ensures that ongoing service improvements are recommended as a result of changing Trust activity.</li><li> Manages and controls contractors in an efficient and cost-effective manner whilst ensuring that they are compliant and delivering a cost-effective service as set out in the Commercial Agreements.</li><li>Manages small works and intermediate projects as set out by the Contract Manager or Director of Healthcare.</li><li>Ensures the provision and delivery of services meet/exceed the standards defined in the Service Level Agreement and is aligned with the client's Property strategies;</li><li>Manages the contract in accordance with the Service Level Agreement and ensure that two-way communications are in place and effective with the Site Customer, NHS Team and Sub-contractors;</li><li>Establishes and manages the operational budgets for all services delivered and managed by Mitie.</li><li>Manages the financial requirements and monitor performance against the set budget.</li><li>Plans, allocates and evaluates work carried out by individuals, teams and self &amp; provides and organises information for action</li><li> Ensuring that the contractual elements relating to the services are understood by all the team and that SLAs are achieved</li></ul> What we are looking for:<ul><li>Excellent Communication with teams and clients</li><li>Worked in a Healthcare or Cleaning setting </li><li>Experience walking sites / floors to support their teams</li><li>A driven, enthusiastic and persevering personality</li><li>Strong interpersonal skills with the ability to influence effectively at all levels. The role will require maturity of thought, confidence and credibility to challenge and influence individual thinking whilst maintaining good working relationships with the senior management team</li><li>Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.</li><li>Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.</li><li>Strong financial acumen with the ability to manage costs and ensure budgets are met</li><li>Use all work equipment and personal PPE properly and in accordance with training received</li></ul>

Operations Manager

PCN Operations Manager | Primary CareFull Time – Hybrid role Based around Bradford Up to £50,000 + performance bonus Company Delighted to be working in partnership with an award-winning, dynamic, fast-paced healthcare organisation with over 25 years’ combined experience in the NHS, primary care, health informatics and the pharmacy sector. Providing tailor-made primary care packages through a fully managed clinical pharmacist or technician-led model suited to the needs of Primary Care Networks (PCNs), GP practices and clients to help reduce workloads and streamline processes. In this pivotal role, you will collaborate closely with the Board of Directors, the Clinical Operations Manager, the Training and Development team, and the Senior Leadership Team to further enhance clinical excellence, drive business growth, and ultimately improve patient care by addressing the challenges in today’s primary care environments. This is a full-time position (8 hours per day, from 8am to 5pm) based in Central Bradford, overlooking the City Park; with the flexibility for occasional remote working as needed. If you're passionate about making a difference in healthcare and thrive in a fast-paced, forward-thinking organisation, I would love to hear from you! Role Requirements: <ul><li>Evidence of continued professional development</li><li>Vast experience of working within primary care and the intricate functions</li><li>Has a planned and organised approach with an ability to prioritise own workload to meet strict deadlines</li><li>Excellent communication skills including verbal and written</li><li>Able to effectively manage allocated resources</li><li>Good clinical pharmacy knowledge including terminology</li><li>An appreciation of NHS agenda and government targets</li><li>An intricate knowledge of primary care and the NHS</li><li>Understand the Primary Care Network DES and GMS and PMS contracts</li><li>Honesty, integrity and evidence of improving patient outcomes</li><li>Good working knowledge and experience of Microsoft Office, MS Word, Excel, Outlook, Powerpoint</li><li>Knowledge and awareness of the legal, ethical, professional and organisational policies and procedures relevant to the role</li><li>Experience in supporting common acute and long-term conditions</li><li>Strong clinical leadership, communication and interpersonal skills and good understanding of PCN working</li><li>Confident individual with a proactive attitude.</li><li>A self-starter, able to demonstrate high levels of initiative and motivation, but also work closely with other team members and displaying trust, loyalty and be able to meet deadlines</li></ul> Main Duties include: <ul><li>Managing the day to day running of the business ensuring clinical pharmacists and pharmacy technicians and any other clinical and non-clinical members of the team deliver services to an excellent standard which meets and exceeds CPPE, GPhC, Royal Pharmaceutical Society and all other regulatory and legal standards.</li><li>Service development and delivery to an excellent standard and always looking to take the service delivered to the next level beyond what is being currently delivered</li><li>Providing leadership, direction, and management of all staff members</li><li>Help develop a culture of openness and transparency with all team members</li><li>Develop and execute training resources and methods</li><li>Liaising with clients and stakeholders</li><li>Helping with managing rota’s, attendance, punctuality, clinical incidents</li><li>Measuring service delivery against internal frameworks, using KPI’s to performance manage and improve clinical outcomes</li><li>Manage enrolment and completion of the CPPE course for staff members</li><li>Training and development of staff members, and implementing PDP plans</li><li>Reviewing staff performance, performance management of all members of the team ensuring they are hitting the relevant targets and demonstrating weekly growth of their clinical activities and ensuring KPI’s are being met and exceeded.</li><li>Develop, execute and monitor key metrics and dashboards which monitor any services delivered operationally and show these to the Shareholders, Board of Directors or Senior Leadership when required such as but not restricted to patient satisfaction, client feedback, monitoring clinical data reports.</li><li>Ensuring staff training, compliance and competencies are up to date and meet the desired need</li><li>Ensuring staff behaviour and ethos is aligned with the ethos and vision of the business</li><li>Providing operational recommendations to the other members of the executive management team</li><li>Advising on short-term and long-term operational and business planning</li><li>Establishing and developing relations with senior management and external partners and stakeholders</li></ul> Further Information If you are looking for an exciting new challenge and the opportunity to become an integral part of a successful business, get in touch with Beth for a confidential chat on 02392 316033 or send your updated CV to <a href="mailto:bburgess@compassltd.co.uk" target="_blank">bburgess@compassltd.co.uk</a> Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.

PCN Operations Manager

Mobilisation Operations Manager Newton Aycliffe £65,000 per annum | Permanent | £5,000 Car Allowance | Experience Essential A highly respected children's care provider is seeking a Mobilisation Operations Manager to oversee the successful launch and growth of new residential services in the North-East region. Details of this Mobilisation Operations Manager role and what our client is offering: A permanent, full-time contract A competitive annual salary of £65,000 plus a £5,000 car allowance Comprehensive induction with continuous professional development Excellent opportunities for career progression within a growing organisation Flexible working arrangements and regional travel opportunities As Mobilisation Operations Manager, you will lead on the planning, delivery, and operational setup of new children's residential homes. Working closely with internal teams and external stakeholders, you will ensure services are compliant, well-staffed, financially sound, and deliver the highest standard of care from the outset. You will report directly to the Regional Director of Operations and play a key role in shaping exceptional care environments and outcomes for young people with complex needs. Candidates for this Mobilisation Operations Manager position should meet the following criteria: Minimum of 6 years' experience in residential childcare, supporting young people with complex needs At least 4 years in a management role with a proven track record in leading care teams In-depth understanding of OFSTED regulations and children's care frameworks Level 5 Diploma in Leadership for Health and Social Care (or equivalent) desirable Strong leadership, communication, and stakeholder management skills Confident in managing budgets, safeguarding processes, and compliance requirements Full UK driving licence required To apply now, please follow the link provided. For further information, please call Katrusia Prodywus at PSR Solutions now on (phone number removed). Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation

Mobilisation Operations Manager - Children's Residential Care

Background – Exciting Practice Manager opportunity with a very forward-thinking and progressive GP Practice in Epsom. Help run a smooth operation for a local community of patients. Make a difference in a practice that is renowned for delivering high quality patient care. Your role will involve a wide variety of duties and responsibilities from efficient service delivery, supporting GP Partners in decision making and business planning, overseeing patient care initiatives and collaborate with the PCN to managing HR, leading recruitment and training, etc, risk and compliance and overseeing the IT infrastructure. The partners are very supportive and are looking for an experienced Manager with Primary Care experience to take the reigns. They would also be open to a forward thinking Assistant Manager who is looking to take a step up into a Practice Manager position. Salary – £45,000 - £55,000 per annum DOE + NHS pension + 5 weeks annual leave + Bank Holidays Location – Epsom The surgery – Highly regarded surgery that focusses on the local community Very strong CQC and QOF history Friendly and approachable GP Partnership Close knit team Friendly, long-standing team that enjoy their work Forward-thinking practice Your role – Practice Manager, Full-time over 5 days Manage the day-to-day running of the surgery and drive the practice forward Work autonomously and as part of a team Be involved in HR, business planning, CQC, recruitment, IT, compliance, patient care, etc. Keep taking the surgery from strength to strength The benefits – Salary up to £55,000 DOE NHS pension 5 weeks annual leave Very friendly and approachable partners Focused on the well-being of staff Next Steps: For further details on this exceptional role, please click the Apply Now button. If you can specify the best time to talk, please do; we will get in touch when it suits you best. You will then be contacted by one of our specialist consultants, who will provide you with further details about the role. If you would like to talk ahead of sending us your CV, please give us a call on (phone number removed). Please note, any contact is in the strictest confidence and we will not send your details to any practice without your expressed consent to do so. Is this role almost right for you, but not quite ticking all the boxes? If so, we have hundreds of other roles available and can also work proactively to find you your perfect post. For the past two years running, we have been voted as Recruitment Company of the Year at the General Practice Awards, and we were Highly Commended in the Best Public Sector Agency at the Recruiter Awards, so in dealing with us you'll be in safe hands! For every placement we make, Menlo Park plants two trees! We plant one on your behalf and the other on the surgery's behalf. By planting two trees we offset 0.6 tonnes of CO2, the equivalent of driving 1,466 miles in a standard car. We want to contribute towards helping save the planet! Rohan Fletcher

Practice/Operations Manager

Operational Quality Improvement Manager - East Midlands When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Operational Quality Improvement ManagerPosition:Operational Quality Improvement ManagerLocation:All Exemplar Health Care homes listed below within the East &amp; West Midlands region(Greenacre Park, Scotia Heights, Yarningdale, Woodside Place, Coronation Court)Contract type:40 hours per week, predominately Monday to Friday but must be flexibleRate:£55,500 per annum + £3,000 car allowanceThis is an exciting opportunity to join us as our newOperational Quality Improvement Manager covering our homes within the East &amp; West Midlands region.In this role, youll act in a proactive manner to support services to provide the highest standards of care via a systematic, coordinated and coaching approach.About Exemplar Health CareExemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs.We have over 50 care homes across England that support adults living withcomplex mental health needs, dementia, neuro-disabilities and physical disabilities.As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.About the roleAs an Operational Quality Improvement Manager with Exemplar Health Care, youll be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy focussing on the key themes of clinical excellence, sustainable outstanding quality, digital transformation, responsiveness and service user voice.No two days will ever be the same, but your day-to-day responsibilities will include:<ul><li>working with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused</li><li>being a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):<ul><li>nutrition and hydration (including dysphagia and diabetes)</li><li>tissue viability</li><li>continence</li><li>end of life (to include verification of death)</li></ul></li><li>following an improvement strategy per service focusing on compliance and effectiveness of:<ul><li>quality assurance (to include clinical stats management, RCA and follow up)</li><li>care plans and risk assessments</li><li>action plan compliance </li></ul></li><li>supporting Clinical Nurse Managers to update action plans following internal/external inspections</li><li>ensuring specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance</li><li>assisting with the development of quality policies and procedures, quality tools and audit and information materials</li><li>supporting the implementation of new initiatives to improve Service User quality of life.</li></ul>Download the job description for a full list of responsibilities.About youAbove all, youre someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.Youll also:<ul><li>be a Registered Nurse</li><li>be able to evidence further professional development in relation to care, management or quality</li><li>hold a coaching qualification (ideally), and be able to coach and motivate others</li><li>have a strong background in action planning and Service User care focus</li><li>have excellent written and verbal communication skills</li><li>be pragmatic in approach with strong problem solving and analytical skills and have the ability to apply these in complex and challenging situations</li><li>be able to work collaboratively across the business</li><li>be able to travel to all locations of the business.</li></ul>What we offerWe offer great rewards and perks including:<ul><li>excellent supervision, peer support, learning opportunities and career prospects</li><li>retail and lifestyle discounts</li><li>free DBS check</li><li>electric car salary sacrifice scheme</li><li>paid NMC membership</li><li>paid access to the RCNi Learning platform</li><li>24/7 counselling and support</li><li>Blue Light Card eligibility.</li></ul>How to applySound good? Wed love to hear from you. ADZN1_UKTJ

Operational Quality Improvement Manager

We are seeking an experienced Operations Manager to be responsible for the management of the service delivery. This is a key position in ensuring that all service and maintenance activities are delivered safely and in line with industry standards. Benefits: * 25 days annual leave + bank holidays * Death in Service scheme (4x salary) * Pension * Perkbox - discounts/offers with various popular brands As the Operations Manager, you will be responsible for: * Managing the performance of all maintenance and service-related operational obligations for different sites * Communicate issues and escalations in a timely and effective manner * Liaise with head of operations over budget management for the account * Production of performance reports * Undertake audits of medical equipment * Many other duties, full job description available upon request The successful Operations Manager will have the following related skills / experience: * MHRA managing medical devices * Contract management skills * 5+ years' experience in NHS / private healthcare * Expertise in at least one medical equipment modality For more information, please contact Sharon Tanner on (phone number removed)

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