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Job Description: Regional Operations Manager- Northern Ireland Reports to: Membership DirectorBased: Home BasedHours: 35 hours per week. A flexible approach is required, travel and attendance at evening meetings will be required. Who we are.The RHA is a member-led trade association supporting people and businesses in the road transport industry. Find out more about us and our values on our website <a href="https://www.rha.uk.net/" target="_blank">https://www.rha.uk.net/</a>. At the RHA we believe that through collaboration and being a supportive, trusted partner, we can achieve great things. Our hybrid working approach allows our people to work both in our office locations and at home, providing flexibility and resources to succeed in your role. At the RHA, our Equity at work strategy is aligned to our company values and who we are. We are committed to driving inclusion for all; aspiring to create a workplace that is fully representative of the communities and members we serve. What you’ll do.The Regional Operations Manager for Northern Ireland is responsible for supporting RHA members, customers and stakeholders in Northern Ireland. The role will promote RHA concepts and policies to all stakeholders. Main duties and responsibilities include:<ul><li>Enhancing the brand and influence of RHA in Northern Ireland with industry stakeholders and political representatives</li><li>To provide advice and assistance to RHA members within Northern Ireland</li><li>Support and coach the operational team of Area Managers, Administrators &amp; National Helpdesk on matters specific to Northern Ireland</li><li>Recruit new and retain existing members</li><li>Develop excellent relationships with local media</li><li>Preparation of agendas for meetings with stakeholders and political representatives and management of minutes of those meetings</li></ul> Regional Council and Chairperson activities;Support the implementation of national and local policymatters within Northern Ireland. Collaborating with the UK Membership Director, Regional Operations Manager for Scotland communicate effectively with the regional Chairperson on all RHA campaigns, initiatives and major developments. Responsibility to Membership Director:-<ul><li>Assisting in preparation of budgets for submission to the Board of Directors and Senior Leadership Team</li><li>Monitoring financial performance of the Northern Ireland region working closely with the UK membership director</li><li>Customer retention and recruitment is a prime responsibility in our efforts to retain members and recruit new</li><li>Actively promote RHA services to ensure members are aware of RHA products and services through the organisation of local seminars, social events and member briefings</li><li>Develop and measure the systematic interaction with RHA members and industry</li><li>Compliance audits are vital to our members; the role will conduct audits within Northern Ireland when required</li></ul> Responsibility to Policy Director:<ul><li>To co-ordinate research of key policy areas and to network effectively with key stakeholders and prominent groups</li><li>To influence and confidently debate the case for members and the road haulage industry in appropriate forums</li><li>To ensure policy papers go through the correct Protocol Process for sign-off and publication</li><li>To proactively engage with members, of varying profiles, to ensure that the needs of all the RHA’s members are represented</li></ul> Experience and Skills:<ul><li>Positive role model and key memberof the senior operations team</li><li>Strong knowledge of the road transportindustry and common issues such as operational legislation e.g. O’ License, Tacho records, Drivers Hours, Employment relations</li><li>Proven commercial acumen</li><li>Customer centric approach</li><li>Excellent time management and prioritisation</li><li>Outstanding communication skills</li><li>Transport ManagerCPC qualification in Road Haulageoperations is desirable</li><li>An understanding of passengertransport (coaches) is desirable</li></ul> What we offerWe believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and benefits package,25 days holiday entitlement plus bank holidays for full-time employees and paid leave for charity projects. We offer an extensive benefits package including private medical and dental insurance following completion of probation, Cycle scheme, monthly prize draw, Medicash and pension schemes.We take pride in our commitment to supporting you at every stage of your career by providing top notch learning and development pathways. SupportIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time during interviews, please contact our HR team for further support. We are proud to be a Disability Confident Employer.

Regional Operations Manager

PCN Operations Manager | Primary CareFull Time Based in Bradford Up to £46,000 + performance bonus Company Delighted to be working in partnership with an award-winning, dynamic, fast-paced healthcare organisation with over 25 years’ combined experience in the NHS, primary care, health informatics and the pharmacy sector. Providing tailor-made primary care packages through a fully managed clinical pharmacist or technician-led model suited to the needs of Primary Care Networks (PCNs), GP practices and clients to help reduce workloads and streamline processes. In this pivotal role, you will collaborate closely with the Board of Directors, the Clinical Operations Manager, the Training and Development team, and the Senior Leadership Team to further enhance clinical excellence, drive business growth, and ultimately improve patient care by addressing the challenges in today’s primary care environments. This is a full-time position (8 hours per day, from 8am to 5pm) based in Central Bradford, overlooking the City Park; with the flexibility for occasional remote working as needed. If you're passionate about making a difference in healthcare and thrive in a fast-paced, forward-thinking organisation, I would love to hear from you! Role Requirements: <ul><li>Evidence of continued professional development</li><li>Vast experience of working within primary care and the intricate functions</li><li>Has a planned and organised approach with an ability to prioritise own workload to meet strict deadlines</li><li>Excellent communication skills including verbal and written</li><li>Able to effectively manage allocated resources</li><li>Good clinical pharmacy knowledge including terminology</li><li>An appreciation of NHS agenda and government targets</li><li>An intricate knowledge of primary care and the NHS</li><li>Understand the Primary Care Network DES and GMS and PMS contracts</li><li>Honesty, integrity and evidence of improving patient outcomes</li><li>Good working knowledge and experience of Microsoft Office, MS Word, Excel, Outlook, Powerpoint</li><li>Knowledge and awareness of the legal, ethical, professional and organisational policies and procedures relevant to the role</li><li>Experience in supporting common acute and long-term conditions</li><li>Strong clinical leadership, communication and interpersonal skills and good understanding of PCN working</li><li>Confident individual with a proactive attitude.</li><li>A self-starter, able to demonstrate high levels of initiative and motivation, but also work closely with other team members and displaying trust, loyalty and be able to meet deadlines</li></ul> Main Duties include: <ul><li>Managing the day to day running of the business ensuring clinical pharmacists and pharmacy technicians and any other clinical and non-clinical members of the team deliver services to an excellent standard which meets and exceeds CPPE, GPhC, Royal Pharmaceutical Society and all other regulatory and legal standards.</li><li>Service development and delivery to an excellent standard and always looking to take the service delivered to the next level beyond what is being currently delivered</li><li>Providing leadership, direction, and management of all staff members</li><li>Help develop a culture of openness and transparency with all team members</li><li>Develop and execute training resources and methods</li><li>Liaising with clients and stakeholders</li><li>Helping with managing rota’s, attendance, punctuality, clinical incidents</li><li>Measuring service delivery against internal frameworks, using KPI’s to performance manage and improve clinical outcomes</li><li>Manage enrolment and completion of the CPPE course for staff members</li><li>Training and development of staff members, and implementing PDP plans</li><li>Reviewing staff performance, performance management of all members of the team ensuring they are hitting the relevant targets and demonstrating weekly growth of their clinical activities and ensuring KPI’s are being met and exceeded.</li><li>Develop, execute and monitor key metrics and dashboards which monitor any services delivered operationally and show these to the Shareholders, Board of Directors or Senior Leadership when required such as but not restricted to patient satisfaction, client feedback, monitoring clinical data reports.</li><li>Ensuring staff training, compliance and competencies are up to date and meet the desired need</li><li>Ensuring staff behaviour and ethos is aligned with the ethos and vision of the business</li><li>Providing operational recommendations to the other members of the executive management team</li><li>Advising on short-term and long-term operational and business planning</li></ul>Establishing and developing relations with senior management and external partners and stakeholders Further Information If you are looking for an exciting new challenge and the opportunity to become an integral part of a successful business, get in touch with Beth for a confidential chat on 02392 316033 or send your updated CV to <a href="mailto:bburgess@compassltd.co.uk" target="_blank">bburgess@compassltd.co.uk</a> Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.

Operations Manager

The Senior Operations Manager is the leader and a working member of the nursing/care team in circumstances where there is no permanent Care Home Manager and, as such, has overall responsibility for the nursing/care management of the Home, maintenance of standards of Service Users’ care and monitoring of performance of all staff. To ensure that standards are maintained and that adequate cover is provided, the Senior Operations Manager will be expected, from time to time, to work at night, at weekends and on bank holidays. The Senior Operations Manager is responsible for directing and motivating the staff team. Due to the nature of this role, the Senior Operations Manager will be required to manage homes at various locations within the UK as and when required. Any changes to the Senior Operations Manager's allocated homes will continue to be managed by the Regional Head of Quality &amp; Compliance. *This role does require national travel and over night stays.*Please note this is a FTC for a period of 12 months About You; We are looking for a Senior Operations Manager with the following skills, qualifications and experience: <ul><li>Previous experience working as a registered manager in a Care Home environment is essential.</li><li>A committed and organised approach.</li><li>We require an excellent communicator with experience in leading and motivating staff members.</li><li>A good understanding of Regulatory Compliance and the ability to demonstrate delivery of a quality service</li><li>If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.</li></ul> In return for all of this you will receive a competitive salary package with car allowance plus: <ul><li>Clinical training support and development opportunities</li><li>25 days annual leave + bank holidays</li><li>Fully funded training</li><li>Annual NMC registration costs covered*</li><li>Simply Health cover after one year of service, inc. cashback on medical and dental expenses</li><li>Perkbox - a range of discounts and free monthly offers for a variety of high street shops and restaurants</li><li>Car through salary sacrifice</li><li>Cycle to Work scheme</li><li>Nurse and carer referral scheme</li><li>Annual staff recognition through MMCG Care Awards</li></ul>

Senior Operations Manager

Contact Centre Operations Manager | Seaham - Sunderland | Full Time, Permanent | Competitive salary + Extensive benefits Spire Healthcare have a new and exciting opportunity for an enthusiastic and driven Contact Centre Operations Manager to join our team on a full time and permanent basis, driving our growth strategy and supporting a newly established team to succeed. In this pivotal role, you will provide clear leadership in the operation and delivery of all administration functions which includes In-Patient Bookings, Out-Patient Bookings and Sales, ensuring they perform to the required commercial, corporate and professional standards. In addition, you will also be expected to establish and maintain a comprehensive whole organisational approach to improving customer service - including standard setting, benchmarking, feedback mechanisms and action planning. Duties and responsibilities:• To be responsible for providing clear professional leadership of the support centre, ensuring efficient and robust processes exist to support the requirements of service users• Working closely with senior management teams and Heads of Departments to help deliver short and long term business achievement contributing to the individual hospital’s overall successes.• The development and delivery of the centre’s 3 year Business Strategy in line with the overall business strategy for the Hospitals in the centre.• To be responsible for the quality, maintenance and safety of the centre’s services and facilities and the safety of the staff, ensuring that the unit meets all statutory and regulatory requirements. Who we're looking for:• 3 Years management experience at senior manager level, preferably in a multi-functional environment managing multiple teams and services.• Experience in the healthcare industry or similar customer orientated businesses.• Proven experience of working in heavily regulated environments, directly with regulators.• Managing a large P&amp;L (budgeting, forecasting and tracking of performance)• Commercially astute with a proven track record of customer relationships.• Ability to understand key business processes and complex business issues.• The ability to challenge constructively, whilst building strong working relationships. Working Hours: 37.5 hours per week Benefits:We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:<ul><li>35 days annual leave inclusive of bank holidays</li><li>Employer and employee contributory pension with flexible retirement options</li><li>‘Spire for you’ reward platform - discount and cashback for over 1000 retailers</li><li>Free Bupa wellness screening</li><li>Private medical insurance</li><li>Life assurance</li></ul> Our ValuesWe are extremely proud of our heritage in private healthcare and of our values as an organisation:<ul><li>Driving clinical excellence</li><li>Doing the right thing</li><li>Caring is our passion</li><li>Keeping it simple</li><li>Delivering on our promises</li><li>Succeeding and celebrating together</li></ul> We commit to our employees well-being through work life balance, on-going development, support and reward. At Spire Washington Hospital, we’re a leading provider of private hospital treatments for our patients across the North East. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Contact Centre Operations Manager

We are currently seeking a Care Home Operations Manager to join our team and support homes across our South Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays. In return for your dedication, we are offering an impressive rewards and benefits package, including: Generous starting salary £7,500 annual car allowance All mileage and expenses paid 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days* Up to 8% employers pension contribution Required experience and qualifications: Passionate about providing high-quality care and improving the lives of residents Registered Nurse (RN) qualification or equivalent professional experience Significant experience in a senior operational/leadership role in a care home setting Turnaround home management experience Significant experience in managing budgets, financial planning, and cost control Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations Strong track record of improving care quality and driving operational efficiencies Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting Full UK driving licence, with the ability to travel regularly and stay away from home Role and responsibilities: Take on General Manager responsibilities and become a CQC Registered Manager if needed Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders Manage all sales enquires and proactively promote the home in the local community Build a culture of robust performance management Oversee staff recruitment, training, motivation, communication, supervision, and appraisal Demonstrate determination to deliver quality care Build close and trusting relationships with residents and their loved onesThis is a demanding but rewarding national role that could see you based anywhere across the South of England. You must be prepared to travel long distances with regular periods of time away from home. As you'll be working within our homes, you'll need to be flexible across days and nights, as well as bank holidays and weekends. You should also be available by mobile phone and email while out of hours. As Operations Manager, you can expect a lot of responsibility and pressure and you'll be a strong, resilient and confident individual who will thrive on this. 7766

Care Home Operations Manager - South

Role: ODP (Operating Department Practitioner) Location: Essex Full-time Salary: Up to £40,000 (depending on experience) A fantastic private hospital in Essex is recruiting for an experienced ODP to join their growing team. Main Duties: <ul><li>Maintain individualised nursing/ODP care according to guidance provided by the senior nursing/ODP staff, management and consultants.</li><li>Provide assistance to the surgeon/anaesthetist/nursing/ODP colleagues as required.</li><li>Administration of controlled drugs.</li><li>Work alongside appropriate departmental and ward staff in sending patients to the operating department and returning patients to their wards.</li><li>Participating in pre and post-operative visits when required.</li><li>The post holder will be able to demonstrate a thorough understanding of how to use equipment safely and effectively.</li></ul> Requirements: <ul><li>Must be a qualified ODP with valid HCPC pin with no restrictions</li><li>At least 2 years of UK theatre hospital experience</li><li>Have strong experience in Anaesthetics and Recovery.</li></ul> Benefits: <ul><li>Fantastic Pension scheme</li><li>Generous Annual leave</li><li>Career development</li><li>Private health insurance</li></ul> For more information about the role, please call Stonor Medical on 01604 969007 As an expression of interest, please email your CV to: <a href="mailto:recruitment@stonormedical.com" target="_blank">recruitment@stonormedical.com</a>

Operating Department Practitioner (ODP)

We are working in partnership with Veterans Outreach Support (VOS), a well-known, award-winning, UK registered charity that supports those who have served our nation, in the Armed Forces and Merchant Navy, through the provision of welcoming and relaxed settings where UK veterans and family members can access welfare, wellbeing, and mental health support. VOS’s development has taken them well beyond these elements to a wide-ranging, person-centered one-stop shop that provides direct and holistic support. VOS is now seeking a Head of Operations, who will directly support the Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). In addition to managing the Operations Department, as well as overseeing business administration and people issues, the non-clinical, business-related contracts, the post-holder will be responsible for managing regulatory compliance, financial planning (with the VOS Finance Manager), and external relations, with delivery partners and other stakeholders, where they will also have representational duties, acting as lead for CRM implementation Health &amp; Safety, and is the VOS Deputy Designated Safeguarding Lead. Successful candidates must be able to demonstrate the following: <ul> <li>Excellent business administration and management, with exceptional organisational skills. </li> <li>Effective leadership skills, with a high level of emotional intelligence (EQ), with outstanding interpersonal and communication skills, especially listening skills, with the ability to build strong relationships at all levels. </li> <li>Strong commitment to equality, diversity, and inclusion.</li> <li>Competent in use of IT systems and social media, including video-conferencing and MS Office software.</li> <li>Ability to travel independently, across all VOS locations.</li> </ul> We are seeking a proactive, flexible and responsive leader with a strong team player work ethic, capable of working as part of a dynamic, high-tempo team, including with volunteers and other supporters and partners. For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment on 01962 813300 or email <a href="mailto:info@charismarecruitment.co.uk" target="_blank">info@charismarecruitment.co.uk</a>. Your application should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. Location: Royal Maritime Hotel, Portsmouth / limited scope for homeworking/flexibility. Requires the ability to travel independently, across VOS locations, including the Isle of Wight (IOW) Closing date: Thursday 10th July 2025 Charisma vetting interviews must be completed by lunchtime on the 16th July prior to shortlist submission by EOD Interviews with VOS: w/c 21 July

Head of Operations

Seeking a strategic thinker with strong operational management experience who is absolutely passionate about challenging injustice to strengthen our vibrant and highly respected organisation. As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention. Your management of the team’s operations will support our growth, resilience, and sustainability. For futher information see the Application Pack What they say about Medical Justice; “What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client “[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation “Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder Informal online information sessions An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ; <ul> <li>12.30-1.30pm Thursday 22nd May.</li> <li>12.30-1.30 Thursday 5th June.</li> </ul>

Barchester Healthcare have a new opportunity for an experienced regional trainer to join our Learning &amp; Development Team. Barchester's ethos is Quality First in terms of exceptional quality care to our residents and patients. You'll work with the wider L&amp;D and Operational Teams to identify and deliver where training support is needed. The role will involve UK-wide travel to any of our existing 240 care homes and hospitals, as well as providing support to our ambitious new build programme. Provision of great training and development is a priority for Barchester and the role of a Peripatetic Operational Trainer is integral. You will plan, co-ordinate and deliver training against company objectives and training statistics. About You A background in care is important, together with a Diploma Level 3 in Health &amp; Social Care or equivalent, a C&amp;G's 7300 or equivalent and experience training in statutory &amp; mandatory induction and refresher training subjects. A good level of competence in IT and a full driving knowledge are essential. About The Role You will support homes and hospitals across UK to meet our exacting induction, refresher, statutory and mandatory training standards delivered either face to face or by Zoom. The role will be home based; due to the requirement to travel to sites to deliver training this may include overnight stays. You will work with Training &amp; Compliance Managers to plan, schedule and deliver training where required in our homes and hospitals. Accurate and regular reporting to the Head of Quality &amp; Continuous Improvement and L&amp;D team together with monitoring of completion of all learning assessed against auditory requirements in England, Wales and Scotland. Rewards/Benefits Competitive salary Generous car allowance Career development opportunities within the L&amp;D team Access to retail and leisure discounts We are the only large healthcare accredited with a 2* Best Companies to work for in the UK and we are committed to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

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