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Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer satisfaction.
Please note you must have access to your own transport due to location.
Duties for the Customer Care Coordinator will include but not be limited to the following:
* Obtain and process customer orders via phone, email, or online platforms
* Confirm orders with customers and verify that all necessary information is accurately entered into the system
* Liaise with other departments to ensure that orders are shipped timely and accurately and that stock levels are accurately updated.
* Investigate and resolve customer inquiries regarding order status, shipping, product information, and pricing
* Respond to customer inquiries in a timely and proactive manner.
* Offer product recommendations and alternatives to customers when necessary
* Develop a deep understanding of the company's products and services to provide customers with accurate information and current promotions
* Continuously maintain accurate records of customer interactions and transactions
* Process payments and refunds
The ideal candidate for the Customer Care Coordinator role will have the following:
* Strong problem-solving skills - ability to quickly understand customer inquiries and find solutions
* Attention to detail - ability to accurately enter customer information into the system
* Proactive approach to customer service – taking initiative to resolve customer issues
* Ability to work independently and as part of a team to achieve common goals
* Experience using customer service software and Microsoft Office Suite
* Ability to multitask in a fast-paced environment
* Capable of working under pressure and meeting tight deadlines
Hours for this role are 8:30am - 5:00pm Monday to Friday with an hour for lunch.
In return they offer:
* 25 days holiday plus bank holidays
* Day off for your Birthday
* Free Parking
* Pension
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact

Customer Care Coordinator

Eden Brown have an exciting opportunity for a Senior Occupational Therapist to join the team at Queen Elizabeth Hospital as a Band 7 Team Leader. Caseload: To be responsible for the management of a complex caseload
To be responsible for the total OT case management of patients including follow up and onward referral as required.
To prioritise patient referrals according to OT clinical prioritisation
To manage the case capacity within the team and delegate tasks accordingly Some of your main duties and responsibilities will be to: To be responsible for co-ordinating and developing the clinical service in his/her speciality in liaison with the Head of Service and Clinical Team Leads
Demonstrate clear problem solving ability by assessing and accessing solutions to complex cases requiring a multi skilled approach
To identify tasks suitable for delegation to others for e.g. OT support staff, nursing staff etc and supervise accordingly Requirements of the Occupational Therapist: Senior level of OT experience
HCPC registered Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Band 7 Occupational Therapist Team Leader

*Aim of post:* A Care Co-ordinator who will be accountable by example, within a team setting, to promote the good name of Delta care Ltd, providing and achieving the highest standard of quality care. To share responsibility for monitoring and supervising staff and service users, preparing rota, providing a smooth and efficient service. Promote Dignity in Care, Safeguard Adults and Children and promote good infection control standards. *Objectives: *To undertake duties, which are considered, appropriate to the post. Exercise leadership and promote a good relationship between staff, service users and outside agencies. To be flexible. Assess the needs of service users and identify problems, plan solutions and effective individual care plans. *Duties: Be aware* of Inspection procedures undertaken by Care Quality Commission and the Council Contracts department. Contribute to inspections as and when required. Work with Management to promote the company and increase business. Act within Delta Care Code of practice and in a professional manner always. Co-ordinate care staff rotas Listen to and Support Staff. Provide Care to Services Users when and if required. Liaise with service users. Undertake weekly telephone reviews for new and existing service users. Audits when needed. Staff supervisions and spot checks and reviews when needed Monitor standards of care Maintain accurate records Write reports and Letters when needed Attend and contribute to staff meetings Keep accurate records and log information on the care package system. Move between offices if requested by management. *Health and safety:* To work within Delta Care Ltd Health and Safety policy. Ensure the principles and practices of Safeguarding Adults and children and Infection Control are adhered to throughout the work force. *Hours of duty:* Monday to Friday in office. On call to be discussed at interview but it will follow a monthly rota for on call duties. *Office hours: Monday to Friday 9am – 4pm* Job Types: Full-time, Permanent Benefits:
* Company events
* Company pension
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
* Referral programme
Schedule:
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus scheme
* Performance bonus Application question(s):
* Where do you live? (postcode preferred)
* Do you have an NVQ L2 in Health and Social Care? Experience:
* providing care: 3 years (preferred) Licence/Certification:
* Driving Licence and your own vehicle (required) Work Location: In person

Care Coordinator

An excellent opportunity has now arisen for a *Care Co-Ordinator* to join our amazing team of *Delta Care* *Ltd.* in *Southport*. We are looking for a Care Co-ordinator, who will be accountable by example, within a team setting, to promote the good name of Delta Care Ltd, providing and achieving the highest standard of quality care. To share responsibility for monitoring and supervising staff and service users, preparing rota, and providing a smooth and efficient service. Promote Dignity in Care, Safeguard Adults and Children and promote good infection control standards. *Location:* Delta Care Ltd Southport
93 Tulketh Street
Southport
PR8 1AW *Hours of Duty: Monday - Friday: 9AM - 4PM* _*You will also be responsible for on-call duties.*_ *Objectives:* - To undertake duties, which are considered, appropriate to the post. Exercise leadership and promote a good relationship between staff, service users, and outside agencies. - To be flexible. - Assess the needs of service users and identify problems, plan solutions, and practical individual care plans. *Duties:* - Be aware of Inspection procedures undertaken by Care Quality Commission and County Council Contracts department. - Contribute to inspections as and when required. - Monitor all Care staff. - On-call duties as required. - Work with Management to promote the company and increase business. - Act within Delta Care Code of Practice and in a professional manner always. - Coordinate care staff rotas. - Listen to and Support Staff. - Provide Care to Services Users when and if required. - Liaise with service users. - Undertake weekly telephone reviews for new and existing service users. - Staff supervisions and spot checks and reviews as required. - Monitor standards of care. - Maintain accurate records. - Write reports and Letters when needed. - Attend and contribute to staff meetings. - Keep accurate records and log information on the care package system. - Move between offices if requested by management. *About you:*
* You will have knowledge and experience of working with vulnerable adults in similar settings.
* Excellent communication and interpersonal skills.
* Good time management and prioritizing skills; able to assess competing demands and prioritize effectively.
* Motivated to improve services for vulnerable people.
* Flexible and adaptable to changing environments, processes, and procedures.
* Literate and numerate. Able to maintain accurate records in the required format.
* Health and social care qualification relevant to the role (i.e. NVQ L3 or CQF L3 certificate or equivalent) or equivalent relevant experience.
* Previous experience in Care Coordinating in a fast-paced environment. (Desirable) *\*\*CAR DRIVER ESSENTIAL\*\** *We offer competitive benefits:* . Family Run Business
. Opportunity for career progression and to grow within the Social Care Sector
. Opportunity to complete your NVQ Level 2 &amp; 3
. Employee of the Month and Year rewards
. £150 refer a friend scheme
· Mileage paid
. Pension Scheme
· Paid online E-learning and in-house induction training- Care Certificate
· First Uniform free _*Salary will be discussed at the interview stage.*_ _*If you would like more information or to directly apply, please call our recruitment team at 01772 559932 or email us at <a href="mailto:recruitment@deltacare-ltd.com" target="_blank">recruitment@deltacare-ltd.com</a>.*_ Job Types: Full-time, Permanent Pay: £12.12-£12.72 per hour Benefits:
* Company pension
* Referral programme
Schedule:
* Monday to Friday
Supplemental pay types:
* Performance bonus Application question(s):
* Do you have access to your own vehicle?
* Where do you live? (Postcode Preferred)
* Do you have NVQ L2 or L3 in Health &amp; Social Care? Experience:
* Care: 1 year (required) Licence/Certification:
* Driving Licence (required) Work Location: In person

Job Description Are you an Occupational Therapist who would like to explore a rewarding career experience? At Cygnet Sherwood Lodge , we support 26 men with learning disabilities and associated complex needs who may also have behaviours that challenge. When individuals come to Cygnet Sherwood Lodge they can often be mentally and emotionally unstable due to varying reasons. We believe that by creating a calm and inviting environment we can enhance a person’s progress and self-esteem to help them on their care pathway towards a less restrictive setting. Post: (Band 5) Occupational Therapist (Maternity Cover) Base: Sherwood Lodge, Rufford Colliery Lane, Rainworth, Nottinghamshire, NG21 0HR Salary: Starting on £29,544 and increasing to £31,865 once preceptorship is completed. Caseload: 13 patients Responsible to: Service Manager for Line management supervision &amp; Occupational Therapist (Band 6 or above) for professional supervision. Hours: Full time, 40 hours per week Occupational Therapy Directorate
Under the leadership of our occupational therapy directors we support over 150 Occupational Therapists. Working together as a large team we provide support to each other across the group, with the opportunity to be part of specialist interest groups &amp; become involved in service development. Every service line has a clinical lead occupational therapist to lead and develop evidence based practice and agreed occupational therapy pathway.
We ensure our occupational therapists have a voice through participating in service model development, utilising the expertise and support of our clinical lead occupational therapists. Occupational Therapy Preceptorship &amp; Induction:
We offer a 12 month Occupational Therapy Preceptorship for all newly qualified Occupational Therapists to support and consolidate core Occupational Therapy skills.
We also offer a sensory integration preceptorship for those with an interest in sensory integration.
All new starters will complete an induction which incorporates service line Occupational Therapy processes as in–house orientation. 5 reasons why you should make an application today…
We care about people in our services
Expert clinical supervision and protected time for a weekly 1:1 with your clinical supervisor
Induction &amp; service line training in area of specialism
Dedicated CPD time for peer support, skill development and specialist training
We support and develop you to build skills and confidence for the next level in your career. Cygnet Health Care Benefits
Free parking
Free meals for staff on duty
Group pension plan helping you save for your future
NHS Discount Cards &amp; Blue Light Card (includes big brand discounts)
Wellbeing centre with exercises, recipes, financial and mental health advice.
Plus much more…
In this role you’ll have the chance to make a real impact on patients, service users &amp; their families. A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street, with healthcare, holidays &amp; leisure – or securing your future with professional development and a pension – we support you to be happy both in &amp; out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day. Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance. *Recruitment agencies please note: Speculative emails are not to be sent directly to our clinical staff, these need to go via our internal recruitment team. If speculative candidates are sent directly to a member of the clinical team, we will consider these candidates as our own* What next?
If you care about making a difference – we want to talk to you! For an informal discussion about the role please our dedicated Occupational Therapy in-house recruiter <a href="mailto:KatieDixon@cygnethealth.co.uk" target="_blank">KatieDixon@cygnethealth.co.uk</a>

Occupational Therapist

*Are you an Occupational Therapist seeking better career progression and learning opportunities?* Do you want to work office hours and broaden your occupational rehabilitation and consulting skillset? And all of this in sunny Australia? If this sounds like you or you’d like to know more - get in touch! Altius Group is Australia’s largest private workplace health and wellbeing organisation. We are the parent company of six subsidiary businesses and employ over 700 allied health professionals who leverage their existing clinical experience to provide occupational health consulting services to corporate organisations and their people. There are both metropolitan and regional opportunities available in our Nabenet business which is the market leader of Occupational Rehab in Melbourne, Victoria. *Some of the benefits* * Above market base salary + bonuses + 11% pension + car packages * Relocation package including a generous budget + free migration agent + settlement support + an international buddy * Australian visa sponsorship with an option to transition to Permanent Residency * Support with AHPRA Registration process * Career progression: gain exposure to new industries, diverse corporate clients and grow your consulting skillset in addition to your clinical experience. Leadership, promotional and speciality pathways are well defined and achievable. * CPD: comprehensive training, induction and continual in-house development by industry leaders. Plus, an additional annual budget for external courses of your choosing. * Regular team and company social events including a formal industry awards night, Christmas party, newstarter lunches, pilates, trivia, office sweeps and more! *About the role* * Utilise your existing occupational therapy skills and knowledge of injury management to improve the health, recovery and return to work outcomes for clients following workplace injury. * Manage a portfolio of cases and collaborate with clients including Australian businesses (employers), insurance companies, government agencies, medical practitioners and injured workers. * Deliver a wide a variety of consulting services using your existing clinical and discipline specific allied health skills. * Complete workplace assessments to identify and problem solve diverse barriers preventing successful return to work or recovery outcomes. For example physical, treatment, motivational, workplace or claim-related. * Develop and monitor interventions strategies, workplace plans and goals which reflect expected recovery milestones. * Split your time travelling to clients to deliver services, and working in the office and from home. * Enjoy the flexibility and autonomy to manage your own schedule. * Be supported by a driven, fun and experienced multidisciplinary team with additional resources of a national corporate company. *About You* * Tertiary OT qualification with at least 1-2 years work experience in the UK * Full HCPC registration and willingness to obtain registration in Australia via AHPRA * Eligible to apply for an Australian work visa (if applicable) * Be an exceptional communicator with strong interpersonal skills * Excellent time management, problem solving and team work skills * Driving license and willing to drive in Australia for work purposes * A keen and genuine interest to relocate to Australia within the immediate to near future (long term relocations can be considered) If you have any questions, please reach out to Ashlea Otto, or connect on Linkedin /&gt; Job Type: Full-time Pay: £40,000.00-£55,000.00 per year Benefits: * Flexitime * Relocation assistance Schedule: * Monday to Friday Supplemental pay types: * Bonus scheme * Performance bonus Application question(s): * Are you willing obtain registration in Australia via AHPRA (Australian Health Practitioner Regulation Agency)? * Due to VISA requirements you must have at least 12 months work experience in the UK as a Occupational Therapist before your application will be considered. Do you have this? Experience: * Occupational Therapy: 1 year (required) Licence/Certification: * HCPC Registration (required) Work Location: In person Reference ID: AltiusGroupRelocate1

Occupational Therapist - Rehab Consultant - Relocate to Australia on us!

Join ICARE Living - Empowering Exceptional Care *Position:* Experienced Complex Care Coordinator
*Salary:* £27,000 per annum + Mileage Reimbursement at £0.25 per mile + New Business Bonus Scheme Are You Ready for a Rewarding Challenge in Complex Care? If you are flexible, outgoing, and skilled at juggling priorities, we have an exciting role for you. Join ICARE Living and support the delivery of high-quality complex clinical care to adults and children in the community. Job Summary As a Complex Care Coordinator, you will:
* *Support and Manage*: Lead our Peripatetic Care Assistants, ensuring their effectiveness in delivering care.
* *Collaborate*: Work closely with our Care Managers to manage care packages and uphold the highest standards.
* *Ensure Safety*: Support our clinical team in maintaining staff training and competencies to ensure client safety.
* *Travel*: Be prepared to travel to the Northeast, with accommodation and meals provided. About You You thrive on problem-solving and enjoy being part of a fast-paced team while maintaining a methodical attention to detail. As a confident driver, you will be flexible and adaptable, able to amend plans at short notice. About Us We are a rapidly growing community complex care company dedicated to providing excellent clinical care to people in their own homes. While expanding across the UK, we prioritize maintaining a positive and professional reputation with professionals, clients, and staff. Your Requirements
* *Experience*: Background in care, particularly as a Coordinator.
* *Skills*: Proficient in rota planning and effective communication.
* *Qualifications*: Hold at least NVQ Level 3 in care with a willingness to complete a management and leadership course.
* *Attributes*: Enthusiastic, caring, kind, dynamic, and driven to deliver the best quality service. Benefits
* *Core Hours*: Monday to Friday, 9am – 5:30pm, with flexibility around these hours.
* *Bonus*: New Business Bonus Scheme.
* *Pension*: Enrollment in our pension scheme.
* *Career Development*: Opportunities for growth and development.
* *Work-Life Balance*: Manage your own diary to accommodate social and family needs. Values Statement At ICARE Living, we uphold strong moral principles, kindness, and professionalism in every aspect of our work. We are problem-solvers who strive for outstanding performance. Philosophy We believe in empowering individuals and providing personalized care that honors the unique needs of each client. We place clients at the center of their care, ensuring happiness for them and their families. Vision Our vision is to be an exceptional provider of outstanding complex care, prioritizing the needs and aspirations of those we care for and maintaining national recognition for our clinical excellence and values-driven approach. Join Our Team If you are ready to make a difference in complex care, apply now to join our team at ICARE Living. *Job Types:* Full-time, Part-time, Permanent Job Types: Full-time, Permanent Pay: £27,000.00 per year Benefits:
* Casual dress
* Company pension
* On-site parking
Schedule:
* Flexitime
* Monday to Friday
* Weekend availability Licence/Certification:
* Driving Licence (required) Willingness to travel:
* 25% (preferred) Work Location: In person

Care Coordinator - Complex Care

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare. Job Summary Hourly Rate (inclusive of annual leave): £39.94 What are we looking for? Cleveland Clinic London are looking to a recruit a Specialist Occupational Therapist to join our Bank Team, with a competitive pay rate. This is a Bank role for weekend shifts only: 8:00 – 16:00 or 10:00 – 18:00 The role will cover your area of specialism for example, Orthopaedics, Rehab and general surgery. The role will have opportunities to develop clinical and non-clinical specialist skills as well as experience within research, service development and progression into future leadership. What makes us different? Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development. Cleveland Clinic London won ‘Hospital of the Year’ at the 2023 LaingBuisson awards! What will your duties include? Be legally and professionally responsible for all aspects of your work including safe and effective management of clinical and non-clinical caseloads. Effectively apply clinical reasoning to assess, progress, adapt and treat patients seeking guidance at appropriate times to ensure safe and effective care. Be able to identify risk within clinical setting including potential safety issues around care and discharge and communicate this effectively with support as appropriate. Maintain high levels of professionalism at all times including high levels of communication -verbal, non-verbal, written, and alternative (use of interpreter as appropriate)- with all stakeholders. Other duties assigned. What we need from you? Degree in Occupational Therapy Health and Care Professions Council (HCPC) registered. At least 12 months post graduate experience as a Specialist Occupational Therapist in an acute hospital setting within the last 3 years. Fluency in written and spoken English essential, additional language skills are desirable. Effective and adaptable communication using a variety of verbal and written techniques to the needs of the patient, family, carer and wider MDT Ability to prioritise, delegate, organise and work effectively to a deadline Experience of discharge planning, referral provision, adaptive equipment provision to support treatment and discharge and the use of appropriate outcome measures. Experience of participation and presenting of in-service training What can we offer you? As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as: Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange Priority shifts over agency workers On-site discounted gym facilities Weekly pay Victoria card giving you discounts to local venues and restaurants. INDCCL Who we are? Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare. With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do. If you would like to know more, please email Due to the volume of applications we are not always able to provide individual feedback. Disclosure and Barring Service (DBS) Check This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. “Let’s deliver World Class care together!” As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.

Bank Specialist Occupational Therapist

Are you a passionate Senior Carer (HCA) looking for&nbsp;your next challenge? The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Would you like to be based in a fantastic setting, surrounded by a friendly and supportive team? Do you have an NVQ Level 3 or Advanced Diploma in Health and Social Care? If the answers are YES, then we have the perfect role for you! Amica Care Trust&nbsp;offers a range of friendly, welcoming and professional support services, including occasional day care, to assisted living providing the independence many of our resident's desire, through to specialist dementia care for those in most need of our support. We are recruiting for a Senior Carer (Days) to join our lovely team. Day to Day: You will look after the different needs of our residents to enable us to deliver quality, person centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the management team. You can expect to support in areas such as medication and care plans. Requirements: You should have an NVQ 3 or an advanced diploma in Health &amp; Social Care to join us We will need you to have had previous experience working at this level (in a leadership/ supervisory role) previously and have specific knowledge in caring for the elderly. Experience in the administration of medications. As with all our staff we expect you to work within our staff values and promote these at all times by being an effective communicator, passionate about your work, encouraging team working and having a positive attitude. As a Health Care Assistant, you will be a senior member of the team and will be expected to act as a role model and always respect the dignity and preferences of our residents. Rewards:
In return for your commitment to providing the best care to our residents, you will be offered: Excellent overtime rates!! Excellent learning and development opportunities and regular free training (with support in completing further NVQ's up to a level 5!) A competitive pension. An Employee Assistance Programme (EAP) providing a range of free and confidential services and advice for you and your family, including counselling sessions and legal advice. Monthly employee recognition. A friendly and supportive working environment. A refer a friend bonus of £200. Subsidised meals whilst on shift. A cycle to work scheme. Unfortunately, we are currently unable to offer sponsorship for this role

Senior Carer (HCA)

Dental Nurse - Wantage Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Monday - Thursday 8.15am-17.15pm
Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care. A family feel, with the security and stability that comes with being part of Bupa. Industry-leading benefits (read more on them below)
As a Dental Nurse at Bupa, youll benefit from exceptional development and opportunities and an experienced pract... JBLK1_UKTJ

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