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Customer Care Coordinator A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team based in Warrington initially on a 6 month fixed term contract. Customer Care Coordinator role Your role will involve managing all customer-related issues through to resolution, by direct communications with our internal and external Customers a long with coordinating the administration of the department to ensure it operates efficiently and effectively. Duties and responsibilities: Ensure all contact (calls, emails, online, Social Media) received are handled professionally and courteously, and recorded on the system
Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues
Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements
Communicate with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel and in a cost effective manner
Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable
Provide administrative support for the Department, to include, handling and responding to customer correspondence, electronic and paper filing, production of reports, record Action Logs for internal meetings
Undertake post-completion satisfaction calls to customers
Update weekly reports and distribute to relevant personnel Skills &amp; experience required: Previous experience in a similar role within property/new build housing
Previous experience in a demanding and fast paced customer service environment
Excellent communication skills, both written and verbal
Intermediate to advanced level of proficiency with MS Office programs
A strong team player, supportive of colleagues
Assertive and tenacious individual, with an ability to influence others and be resilient to challenging Customer demands
Self-discipline, with excellent time management skills and the ability to coordinate a number of priorities
Ability to multi-task, and work efficiently and accurately under pressure The company are offering a competitive basic salary (dependant on experience) and company benefits. For the right individual there may also be options for the role to change into a full time permanent position after the initial 6 month period. If you are interested in the Customer Care role, please contact Deena at Fawkes &amp; Reece or apply via the link provided

Customer Care Coordinator

Are you looking to work for a company that is a leader in their field and rely on offering exemplary customer service? Have you worked in a Customer Care position and understand the benefits of offering great customer service? If so our client based in Bury St Edmunds are now looking for a Customer Care Coordinator to join their rapidly growing team. As the Customer Care Coordinator you will be: Dealing with incoming calls, post and emails
Resolving any problems that customers may have
Coordinating technicians to resolve any problems
Checking with customers that all problems have been rectified
Updating information onto the system
As the Customer Care Coordinator you will have: Experience of delivering great customer service
Problem solving capabilities
Excellent prioritisation skills
Good computer skills
Great organisation skills
If you would like to work for a company that can offer a great working environment and future prospects then the Customer Care Coordinator is the role for you. If you think this Customer Care Coordinator role is for you, please do get in touch by sending us an email or call us on (phone number removed) and email your CV to (url removed). By applying for this Customer Care Coordinator vacancy, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency

Dental Nurse -Hornchurch Weekly hours are-35.53 Mon- 8.30am-7pm (9.5)
Tuesday- DAY OFF
Weds-8.30am-6.30pm (9)
Thurs 9.30am-6.30pm (8)
Fri 8.30am-5.30pm (8)
Alternate Sats 8.30am-1pm (4.5 hours, 1.03 a week) - Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care
- A family feel, with the security and stability that comes with being part of Bupa
- Industry-leading benefits (read more on them below) As a at Bupa, you’ll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work. Qualified Dental Nurse skills and experience required for this role: GDC Registered Preferred Dentally experience Ensure CQC requirements are met Update patient records - digitally held Set up decontamination of instruments Provide clinical chair-side support to dentists Undertake some reception duties Willingness to provide exceptional patient care Your development at Bupa Dental Care We have introduced a career framework for which links pay to skills, qualifications and progression. Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you. Your salary and benefits: We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: Competitive pay rates which increase as you gain more experience. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme. Discounted dental insurance which can be extended to immediate family members. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan. Wagestream – Access your income before payday, if and when you need it. You're supported from day one to learn, develop and encouraged to progress. We’ve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD. We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us. And many more, just ask. So why wait? Apply now to be part of a brilliant team. To find out more about working with us, find us on and Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer

Dental Nurse

Does working 4 days a week but with FULL pay sound like a dream?!* T&amp;C's apply It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Senior Occupational Therapist Location: Yiewsley Grange, London Salary: Up to £53,200 dependent on experience plus £3000 Welcome Bonus Hours: 37.5 hours per week, Monday – Friday, 08:30am-16:30pm Contract: Permanent, 52 weeks About the role We understand the value of helping our employees to achieve their Continued Professional Development goals, and offer a £2,000 training allowance to allow you to complete role specific training tailored to your individual requirements. The successful candidate will be a key member of the team and will have the opportunity to continually develop from in house training with our highly qualified Clinical teams. You will be responsible for overseeing and implementing Occupational Therapy. You will undertake agreed delegated management responsibilities for example supervisions, appraisals, and audits. You will also work collaboratively with other clinicians to deliver bespoke assessment and intervention plans for young people with a primary diagnosis of trauma, with associated needs such as ADHD, social communication difficulties, sensory processing needs and Autism within these educational settings. Outcomes First Group uses a holistic, therapeutic approach to help our children, young people and adults in their daily lives, ensuring they are safe, comfortable, and healthy. Undertaking all aspects of Occupational Therapy clinical duties, you will adhere to professional and regulatory guidelines, carrying out specialist individual assessments and interventions, and preparing relevant documentation, including writing reports. You will also contribute significantly to providing information and training to staff, commissioners, and other agencies. Our well-established multidisciplinary Clinical Team across the group maintain a nurturing and loving environment, where our children can flourish. Always putting our pupils at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our pupils are heard, respected and involved in decisions that affect them wherever possible. When it comes to looking after our pupils we strive for excellence, which is why we are the leading service provider in the UK. With this in mind, we are looking for Senior Occupational Therapists who shares our vision; to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Location: Yiewsley Grange, London About the Group Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and&nbsp;Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education and&nbsp;Options Autism. For more information on the group please visit: Essential Criteria: Degree in Occupational Therapy, HCPC and RCOT membership Must have Sensory Integration Training/qualification Valid and up to date HCPC registration Experience within the specialist client group. (complex trauma, attachment disorders, complex communication issues relating to autism, sensory impairment, learning disabilities/difficulties and associated behaviours that challenge) Experience of working within an educational setting would be advantageous Relevant post-qualification experience working as a Therapist, including working with the specific client group in an educational setting Skills in co-working, liaison and consultation with others, especially with regard to highly complex cases Specialist knowledge of OT assessments and interventions Ability to communicate effectively, both written and verbal, complex, technical and clinically sensitive information to the specific client group, their carers and families and a wide range of professionals outside the service For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: (url removed) Why work for us? Alongside working with a network of clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: Life Assurance
Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 *T&amp;C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that’s not all, we place the outcomes of the people in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a fully enhanced DBS. Job ID: (phone number removed) #1

Senior Occupational Therapist

Dental Nurse - BDental Islington, North London • Full time position: Monday to Friday with one Saturday a month.
• Hours: 09:00 to 18:15
• 1x Saturday a month:
• 08:45 to 14:15. - Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care
- A family feel, with the security and stability that comes with being part of Bupa
- Industry-leading benefits (read more on them below) As a at Bupa, you’ll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work. Qualified Dental Nurse skills and experience required for this role: GDC Registered Preferred Dentally experience Ensure CQC requirements are met Update patient records - digitally held Set up decontamination of instruments Provide clinical chair-side support to dentists Undertake some reception duties Willingness to provide exceptional patient care Your development at Bupa Dental Care We have introduced a career framework for which links pay to skills, qualifications and progression. Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you. Your salary and benefits: We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: Competitive pay rates which increase as you gain more experience. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme. Discounted dental insurance which can be extended to immediate family members. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan. Wagestream – Access your income before payday, if and when you need it. You're supported from day one to learn, develop and encouraged to progress. We’ve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD. We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us. And many more, just ask. So why wait? Apply now to be part of a brilliant team. To find out more about working with us, find us on and Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer

Dental Nurse -- Vacancy Reference: 63080 Location: Borehamwood, WD6 Salary: Up to £18ph DOE Working Hours: Monday-Thursday 8:45-18:15 (1 hour lunch) Friday 8:45-14:15 (no lunch) Practice/ Further info: * Private practice offering general and specialist services * Software used is Dentally * Parking available

Qualified Dental Nurse - Amersham Wed and Fri - 16 hours a week This opportunity is available for qualified, GDC registered dental nurses only Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care
- A family feel, with the security and stability that comes with being part of Bupa
- Industry-leading benefits (read more on them below) As a at Bupa, you’ll benefit from exceptional development and opportunities and an experienced practice team around you - all in an environment built to help you succeed and feel comfortable coming to work. Qualified Dental Nurse skills and experience required for this role: GDC Registered Preferred Dentally experience Ensure CQC requirements are met Update patient records - digitally held Set up decontamination of instruments Provide clinical chair-side support to dentists Undertake some reception duties Willingness to provide exceptional patient care Your development at Bupa Dental Care We have introduced a career framework for which links pay to skills, qualifications and progression. Dental nurses are central to the success of our practices, and we want you to feel valued and well-rewarded for your vital work. Our pay structure offers you clear career direction and professional development opportunities - should you wish to take them. If not, that's ok too, we know how challenging and rewarding a career in dental nursing is, we recognise this and we take action to make life easier for you. Your salary and benefits: We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: Competitive pay rates which increase as you gain more experience. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme. Discounted dental insurance which can be extended to immediate family members. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan. Wagestream – Access your income before payday, if and when you need it. You're supported from day one to learn, develop and encouraged to progress. We’ve established dental nurse career pathways leading to senior roles, free specialist training and offer free CPD. We cover your GDC registration, your DBS and professional indemnity - we'll save you hundreds of pounds so you can concentrate on delivering great patient care and building your dental career with us. And many more, just ask. So why wait? Apply now to be part of a brilliant team. To find out more about working with us, find us on and Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer

About the role As a Care Coordinator, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff. Reports to: Home Manager Skills and attributes Experience of supervising a care team. An ability to show empathy and understanding of the needs of the residents. Good leadership skills with the ability to communicate effectively and work as part of the team. A good eye for detail, and are organised and methodical. Flexibility around working schedules, roles and responsibilities. Education and qualification You will have, or be working towards, NVQ3 in Health &amp; Social Care. What will you gain? You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step

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