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Job Title:ReceptionistResponsible to:Operational SpecialistsAccountable to:NEWL Place Based Operational ManagerHours:10 hours per week average. 4 week rolling rota. Option to pick up bank shifts also.Pay:£12.45 per hour - weekend, overnight enhancements applyBase:Rossendale Minor Injuries UnitThe Role To provide a high-quality reception service at the Rossendale Minor Injuries Unit.Duties and Responsibilities<ul><li>To greet patients and process information received accurately</li><li>To be able to follow strict procedures and protocols at all times</li><li>Utilise the appointment diaries via Adastra</li><li>Work effectively under pressure in a calm &amp; confident manner </li><li>Inform clinicians of any deteriorating patients in the waiting room</li><li>When necessary, to be able to complete stocktakes of medical equipment</li><li>To complete routine administration checks when working overnight</li><li>Ensure full patient confidentiality at all times</li><li>To work individually or as part of a team</li><li>To undertake all relevant training consistent with the requirements of the post</li><li>To be flexible in roles undertaken according to the business need </li><li>To undertake all relevant training consistent with the requirements of the post</li><li>To adhere to FCMS Policies and Procedures at all times.</li></ul>General Duties:<ul><li>To engage and work with other key stakeholders such as the Ambulance Service and Trust personnel to ensure the integrated approach around patient care and service delivery</li><li>Maintain good relationships with other members of staff and stakeholders across all disciplines</li><li>To follow safe working practices and to comply with local Health and Safety policies and procedures </li><li>To recognise the importance of patient experience and patient feedback</li></ul>Information Governance:<ul><li>Understand the importance of Information Governance and maintain the IG Toolkit on an annual basis.</li><li>Maintain accurate and comprehensive statistical information, ensuring legal and local requirements are met. </li></ul>SafeguardingStaff are to report any safeguarding concerns to managers on site and follow usual processes if they become aware of any.Safeguarding is everyones responsibility.Training and Support<ul><li>Contribute to own training needs and participate in relevant in-service training </li><li>Train and support new members of staff</li><li>Undertake mandatory training and complete in the timescale required</li><li>To attend staff meetings where required</li><li>Where necessary, relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged. </li><li>The post holder will be expected to attend any necessary courses that provide relevant training. </li></ul>Other DutiesThis Job Description will be periodically reviewed in the light of developing work requirements. This is an evolving role and, therefore, these duties are not exhaustive.The role may change via discussion between the post-holder and line managers. The individual in post will be expected to contribute towards that revision. The Operational Manger may also ask for other duties to be carried out to the benefit of the organisation.Our key expectations are:Self-awareness Living authenticallyAdaptability- Being ready to adjust depending on the situationOpenness What you see is what you getPositivity with a real sense of being able to strive for the impossibleGenerosity of spirit- Everyday should be an opportunity to act with kindnessAbility to have fun Taking the role seriously, whilst being yourselfOur Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:Fun: People rarely succeed unless they are having fun. Happiness is healthy!Awesome: We arent here to be average, were here to be awesome!Humble: Were here to make a difference to the lives of others, NOT to see how important we can becomeBrave: We challenge the norm. We have the courage to get the difficult jobs doneOompf: We have natural oompf! Its infectious!Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivityCome and be a part of our amazing team!We offer NHS PensionCycle to Work SchemeCareer Development OpportunitiesAttendance BonusStaff Benefit SchemeFree Tea &amp; CoffeeEye Care ContributionsEducation And in Service Training Be fully conversant in all the clinical computer systems used within FCMS Attend relevant study/induction days, seminars, courses etc, for individual development and for the benefit of the service. Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged. Confidentiality In the course of your duties, you may have access to confidential information about patients, staff or health service business.On no account must such information be divulged to anyone who is not authorised to receive it.Confidentiality of information must be preserved at all times whether at or away from work.FCMS has in place a Whistle-blowers Policy for staff wishing to express concerns. Data Protection Act, 2018 Carry out any requirements within the duties applicable to the Data Protection Act, 2018. Health And Safety At Work Act, 1974 Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements. Clinical &amp; Corporate Governance/Quality Assurance All employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide.It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them.Outside Employment/Outside Interests If you have other work or outside interests, this must not conflict with your duties and responsibilities of your attendance for work as an employee of the Practice.Working Time Directive You are required to comply with the regulations governing working time and to any locally agreed associated arrangements. Harassment And Bullying The Practice condemns all forms of harassment and bullying and is actively seeking to promote a workplace where employees are treated with dignity, respect and without bias. Equal OpportunitiesIn all the foregoing text any reference to one gender whether direct or implied equally includes the opposite gender unless specifically stated to be otherwise. Fire Training Each member of the staff has a statutory obligation to attend a Fire Lecture each year.It is the responsibility of each member of staff to ensure that they comply with this legal requirement.No Smoking Policy FCMS has a no smoking policy Disability Confident EmployerAs users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancyDBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). PERSON SPECIFICATIONExperience EssentialExperience of dealing with the general public Reception &amp; Admin experience Evidence of good organisation skillExcellent customer service skillsEmpathetic to staff and patient needs Act with dignity and respect Sound working knowledge of Microsoft packages including Word, Excel and OutlookAbility to manage and prioritise workload whilst working under pressure Excellent interpersonal skills including verbal and written communication Be emotionally intelligent DesirableExperience within a healthcare environmentExperience of working with clinical IT systems Understanding and knowledge of Information Governance Experience of knowledge of safeguarding Qualifications EssentialDesirableEDCL or equivalentNVQ in business administration or equivalent GCSE/OLevel English and MathsCommunication EssentialExcellent oral and written skillsExcellent interpersonal skills with the ability to deal with difficult situationsAbility too adapt communication style in relation to the circumstanceDesirableOther EssentialDiplomatic/tactful and understands importance of confidentiality Ability to work calm under pressure Enthusiastic and positiveOpenness to learn new skills and apply these within the roleProfessional conduct Able to demonstrate compassion and Self-motivationSmart appearance Enthusiastic and positive Always aims for the best possible outcome for both staff and patientsFlexible The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Receptionist

Job Title:Health Care Assistant Responsible to: Clinical Manager Accountable to: Head of Nursing and Clinical WorkforceHours:9 hours per week average. 4 week rolling rota. Option to pick up bank shifts also.Pay: £12.80 per hour - weekend, overnight enhancements applyBase:Rossendale Minor Injuries Unit Operates:The service operates 7 days a week, 365 days a yearPlease note that our roles are not being considered for sponsorship at this timeThe Role The post holder will undertake a range of clinical duties including venepuncture, ECGs, wound care, observations, and applying plaster of paris to patients with fractures and personal care to patients.The post holder will also contribute to administrative, reception/floorwalker and housekeeping duties within the service location.This vacancy comes with a degree of receptionist cover.Duties and ResponsibilitiesPost holder will ensure prompt reporting of any relevant information regarding patients including observation of progress or deterioration in the patients condition to the trained staffEndeavour to maintain good standards of communication both in written and oral formMake entries on patient records to record clinical interventionsMake entries in the clinical notes using the service areas computer programmes ADASTRACommunicate with patients and carers in a polite and pleasant mannerReceive and deliver patient related information to and from other departments via the telephone/ emailsAcknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotionMay be required to encourage patients to comply with programmes of careInitiate emergency action when requiredObtain and dispatch specimens on requestUndertake routine administration and reception Assist patients in answering our streaming and redirection toolAssist in the ordering and supplying of materials and equipment e.g. stores after authorisation by the reception team leader Inform the Lead Clinician on shift of any untoward incidentsTake responsibility for the cleaning and stocking of clinical areas Dispose of clinical waste in a safe manner for each clinical room Contribute to infection control measures by adhering to infection control policies/proceduresEducation and In Service TrainingBe fully conversant in all the clinical computer systems used within Rossendale Minor Injuries Unit.Attend relevant study/induction days, seminars, courses etc. for individual development and for the benefit of the service. Keep up to date with compliance and mandatory training.The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.ConfidentialityIn the course of your duties, you may have access to confidential information about patients, staff or health service business.On no account must such information be divulged to anyone who is not authorised to receive it.Confidentiality of information must be preserved at all times whether at or away from work.FCMS has in place a Whistle blowers Policy for staff wishing to express concerns.Data Protection Act, 1998Carry out any requirements within the duties applicable to the Data Protection Act, 1998.Health and Safety At Work Act, 1974Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements.Clinical &amp; Corporate Governance / Quality AssuranceAll employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide.It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them. Outside Employment/Outside InterestsIf you have other work or outside interests, this must not conflict with your duties and responsibilities of your attendance for work as an employee of the Service.It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank work), voluntary work or outside interests you have or propose to have.This is to ensure there is no question of it creating a conflict of interest with your NHS duties.You must also therefore seek your manager's approval before taking on any such other work or outside interest at any time after entering employment.Working Time DirectiveYou are required to comply with the regulations governing working time and to any locally agreed associated arrangements.Harassment and BullyingThe Practice condemns all forms of harassment and bullying and is actively seeking to promote a workplace where employees are treated with dignity, respect and without bias.Equal Opportunities In all the foregoing text any reference to one gender whether direct or implied equally includes the opposite gender unless specifically stated to be otherwise.Fire TrainingEach member of the staff has a statutory obligation to attend a Fire Lecture each year.It is the responsibility of each member of staff to ensure that they comply with this legal requirement.No Smoking PolicyFCMS has a no smoking policyDisability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancyDisclosure/Criminal Record (DBS)This post will be subject to enhanced disclosure under DBS. This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).Our key expectations are:Self-awareness Living authenticallyAdaptability- Being ready to adjust depending on the situationOpenness What you see is what you getPositivity with a real sense of being able to strive for the impossibleGenerosity of spirit- Everyday should be an opportunity to act with kindnessAbility to have fun Taking the role seriously, whilst being yourselfOur Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:Fun: People rarely succeed unless they are having fun. Happiness is healthy!Awesome: We arent here to be average, were here to be awesome!Humble: Were here to make a difference to the lives of others, NOT to see how important we can becomeBrave: We challenge the norm. We have the courage to get the difficult jobs doneOompf: We have natural oompf! Its infectious!Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivityCome and be a part of our amazing team!We offer NHS PensionCycle to Work SchemeCareer Development OpportunitiesAttendance BonusStaff Benefit SchemeFree Tea &amp; CoffeeEye Care ContributionsDBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). PERSON SPECIFICATIONExperience EssentialHealth care work experienceExperience of dealing with the general publicExperience of wound care Experience of working in a GP practice setting / urgent care environment Experience of venepunctureExperience of applying plaster of parisDesirableExperience of recording ECGs Qualifications EssentialGood standard of general education NVQ Level 3 or equivalent in Health Care or working towardsDesirableKnowledge and Skills EssentialAbility to work as a team member Organisation and prioritising skillsGood communication skills both written and oralGood Interpersonal skillsBasic IT skillsDesirableKnowledge of Adastra/EMIS computer systemsPersonal Qualities EssentialEnthusiastic and committed about the role Flexible Willing to work unsocial hours across 7 days 07.45 20.00/ 365 days per yearWilling to participate in ongoing trainingApproachable, enthusiastic and positiveTeam PlayerAlways aims for excellenceAbility to prioritise work and work calmlyAbility to diffuse difficult situations and deal with difficult members of the publicThe organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Healthcare Assistant

Post: Advanced Clinical PractitionerPay:£27.49 - £30.63 Depending on experiencePLUS, a Golden Hello of £2500 paid in two instalments over 6 months (External applicant only)Hours:34.5 hours per week worked across 3 days. 4 week rolling rota.Accountable to:Head of ServiceReports to:Lancashire Clinical ManagerClosing date:1st September 2025Base:The post will be based at the Rossendale Minor Injuries Unit (RMIU). RMIU aims to deliver services between 8am 8pm 7 days a week, 365 days per year. Evening and weekend work will be required as part of this post. About:Come and join our lively and vibrant team! Nestled in the lovely town of Rawtenstall, in East Lancashire, we are a walk-in service with a highly skilled team, who deal with all ages, ranging from babies to the elderly. We are a high-performance team with complimentary talents and skills, who consistently show high levels of innovation, focusing on the best quality of care for our patients. We pride ourselves on an open and honest culture and show dedication towards peer support, maximizing individual strength and personality, valuing new ideas to help strengthen and celebrate what a great service we offer! Come and be a part of our amazing team! RoleIt will be the responsibility of the post holder to, exercise clinical expertise, levels of judgment, discretion and decision making in clinical care, as demonstrated under agreed parameters. Provide a high standard of care for patients presenting with undifferentiated and undiagnosed minor injury needs. There are development opportunities with training and mentorship in order to extend clinical competencies (illness or injury) for the right candidate.The post holder will:<ul><li>Work with and champion the unit in conjunction with Senior Managerial colleagues</li><li>Support the Management team and Clinical manager to ensure all service KPIs/Targets all are met and looking for improvement over and above the set commissioned targets.</li><li>Ensure mandatory training is kept up to date and receive suitable training/CPD for their ongoing development needs.</li><li>Practice autonomously, as an independent practitioner and non-medical prescriber, participating in the care of and undertaking assessment, diagnosis, treatment / referral and discharge of patients presenting with minor injury.</li><li>Identify the need for and initiate and interpret relevant diagnostic investigations and results (X-Ray).</li><li>To safely and competently undertake invasive and non-invasive procedures to establish a diagnosis.</li><li>Be able to independently undertake telephone triage.</li><li>To work within the parameters of current non-medical prescribing legislation </li><li>Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional leadership.</li><li>Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise.</li><li>Act in accordance with ones own Governing professional body</li><li>Provide professional and clinical advice within the multi-disciplinary team.</li><li>There may be occasions where Practitioners are asked to work across various sites in our Lancashire team within FCMS. </li></ul>Knowledge, skills and experience required:<ul><li>Relevant professional qualification</li><li>Experience of working independently as an unsupervised practitioner in the primary or urgent care setting. </li><li>Experienced in undertaking telephone triage and remote prescribing.</li><li>Teaching and mentorship </li><li>Up to date CPD Portfolio </li><li>Demonstrate the ability to work in highly demanding environment.</li><li>Maintained development of clinical leadership skills</li><li>Evidence of diplomacy and negotiation skills</li><li>Able to demonstrate imaginative and effective use of resources</li><li>Able to articulate personal development needs</li><li>Implementation of audit/research recommendations and demonstrates ability and knowledge on how to undertake audit and feedback to clinicians.</li><li>Excellent communication and leadership skills</li><li>Evidence of significant involvement in change</li><li>Competent in use of IT packages such as Microsoft Word and PowerPoint</li><li>Knowledge of current clinical and professional issues</li><li>Awareness of impact of evidence-based practice within unscheduled care</li><li>Ability to work collaboratively with an appropriate range of multi-agency and inter-professional resources, maintaining and evaluating links to manage risk across organisation and setting.</li><li>Ability to identify risk assessment and act accordingly.</li></ul>Key results areasClinicalThe post holder will:<ul><li>Assess, treat, and advise patients presenting with minor injury needs.</li><li>Lead the shift within a small team</li><li>Provide supervision of the clinical team, assisting and developing their team and individuals </li><li>When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required.</li><li>Ensure all practice is safe and effective and remains within boundaries and scope of competence of individuals and to acknowledge limitations.</li><li>Work at an advanced level of practice reflected under the 4 pillars of advanced practice of the HEE.</li><li>Perform investigatory procedures, including assessing patients with minor injuries, request, and review x-rays, treat minor injuries /implement expanded roles in practice.</li><li>In general, the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within Unscheduled Primary Care and out of hours. </li><li>Develop and maintain clinical policies, procedures, and protocols.</li><li>Ensure any patient information is up-to-date and produced in appropriate formats.</li></ul>Professional The post holder will:<ul><li>Role model standards of care and behaviour through clinical practice.</li><li>Act as a role model for standards of behaviour and professionalism, through commitment to the integration of policies and procedures within the role and workplace</li><li>Analyse relevant local and national policy, within their area of expertise and advise on the impact for service, leading the implementation of changes and evaluation of processes.</li><li>Maintain professional registration and practice through CPD</li><li>Maintain a professional portfolio to demonstrate competency in line with NMC competency framework or other professional body.</li><li>Maintain their personal standards of conduct and behaviour consistent within FCMS, NMC guidelines or other professional body.</li><li>Allocate, coordinate, monitor and assess own workload within an accepted time frame.</li><li>Ensure appropriate use of resources to meet service needs.</li><li>Recognise and act as an advocate for patients, carers, service, and the organisation.</li><li>Carry out annual review of best practice/national standards and implement recommended changes.</li><li>Promote workforce integrity (empower professional accountability within the clinical team, ensure accreditation process followed, complaints management, competency assessment, ensuring mandatory training requirements fulfilled, robust clinical induction)</li><li>Maintain a sound knowledge of NHS policy and NICE guidance in relation to scheduled and unscheduled care.</li></ul>Our key expectations are:Self-awareness Living authenticallyAdaptability- Being ready to adjust depending on the situationOpenness What you see is what you getPositivity with a real sense of being able to strive for the impossibleGenerosity of spirit- Everyday should be an opportunity to act with kindnessAbility to have fun Taking the role seriously, whilst being yourselfOur Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:Fun: People rarely succeed unless they are having fun. Happiness is healthy!Awesome: We arent here to be average, were here to be awesome!Humble: Were here to make a difference to the lives of others, NOT to see how important we can becomeBrave: We challenge the norm. We have the courage to get the difficult jobs doneOompf: We have natural oompf! Its infectious!Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivityCome and be a part of our amazing team!We offer NHS PensionCycle to Work SchemeCareer Development OpportunitiesAttendance BonusStaff Benefit SchemeFree Tea &amp; CoffeeEye Care ContributionsEducation and trainingThe post holder will:<ul><li>Identify own development needs in line with service requirements within a personal development plan.</li><li>Develop and distribute educational leaflets in relevant formats, for patients relating to services and patient pathways.</li><li>Ensure personal, peer support and clinical supervision needs are met.</li><li>Contribute to clinical governance outcomes.</li><li>Understand and apply professional and national guidelines on confidentiality.</li><li>Be fully involved in the progress and development of clinicians and provide constructive and relevant feedback.</li><li>Assist in the implementation of training and development in your locality.</li><li>Research and development</li></ul>The post holder will:<ul><li>Evaluate clinical practise through audit of service and develop and manage strategies to address any shortfalls.</li><li>Undertake audits as required by the service working with the clinical manager.</li><li>Demonstrate knowledge of current research in all aspects of their work and advise others on the implementation of relevant research findings.</li><li>Initiate and/or become involved in research projects in response to identified needs.</li><li>Disseminate results/research/ audit findings via local teams and/or national/international publications.</li><li>Implement research findings appropriate to practice.</li><li>Promote the shared objectives of the multidisciplinary team by working closely to ensure that best practice is achieved utilising both Clinical Benchmarking and Essence of Care processes.</li></ul>Communication and working relationships<ul><li>Communicates effectively with other team members.</li><li>Communicates effectively with patients and carers.</li><li>Communicates effectively with other healthcare professionals.</li><li>Take all appropriate steps to minimise conflict.</li></ul>Health and safetyThe post holder will:<ul><li>Comply with safety policies, procedures and guidelines for self and others.</li><li>Comply with the Organisations Business continuity Plan.</li><li>Refrain from the wilful misuse or interference with equipment provided in the interest of Health and Safety</li><li>Report as soon as is practically possible any hazards or defects.</li><li>Report as soon as practically possible accidents or untoward incidents and ensure appropriate incident reporting documentation is completed.</li><li>Be actively involved as an appropriate departmental representative.</li><li>Making effective use of training to maintain knowledge and skills.</li></ul>Physical effort and working conditions.The post holder will:<ul><li>Be responsible to ensure all aspects of the Manual Handling guidelines are followed, providing appropriate risk assessments.</li><li>Be responsible to manage clinical care following required Policies and Procedures pertaining to bodily fluids, infection control and COSHH regulations resulting in frequent exposure to highly unpleasant working conditions.</li><li>Be responsible to manage challenging situations and people with some exposure to hazards, e.g. violent and abusive patients, child abuse, critically ill patients</li><li>Manage own time effectively within variable shift patterns.</li></ul>Most challenging part of the role.<ul><li>Ability to work under pressure in an ever changing, challenging specialist environment whilst maintaining excellent standards of patient care.</li><li>Dealing with difficult situations and people by demonstrating and exercising critical thinking skills when faced with incomplete or lack of information or complexity.</li><li>Seeing, treating, referring, or discharging patients independently without direct supervision</li><li>Triaging, referring, or discharging patients independently without direct supervision.</li><li>Manage patient and public expectations of the service within set national targets and time constraints.</li><li>Manage effective change and development within clinical areas, maintaining highly specialised knowledge and competences.</li></ul>Any other duties considered relevant to the post and commensurate with the post holders grade and as agreed by their manager.The main duties and responsibility shown above are not an exhaustive and should merely be regarded as a guide. The job holder will be expected to conduct any reasonable activities according to the service needs at that time. These are subject to periodic review and may be amended to meet the changing needs of the service. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes. Disability Confident EmployerAs users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancyDBS -The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).Person SpecificationTeaching - EssentialWilling / able to attend appropriate trainingExperience of training and development of staffCommitment to own personal developmentDesirableTeaching QualificationQualifications - EssentialRegistered PractitionerAdvanced Practice qualification/ RCN Credentialled practitioner with experience dealing with both children and adults / HEE portfolio.Substantial clinical experience within an unscheduled care setting, working at an Advanced levelNon- medical prescribing qualificationDesirableRecognised training in minor injury management, consultation, and examination skillsIRMER trainedPractice assessor certificateTelephone triage qualificationCommunication - EssentialExcellent oral, aural, and written communication skillsExcellent interpersonal skills and the ability to deal with difficult situationsExperience - EssentialMinimum 5 years post registration experience and a passion for working in an integrated urgent care system and working with partner organisationsExperience of expert autonomous practice within an unscheduled care setting managing minor injuries of all agesEvidence of clinical competence in a wide range of relevant clinical skills, local anaesthesia infiltration, suturing, x-ray interpretation, fracture managementHealth Promotion experienceExperience using clinical computer systemsUnderstanding of current Urgent Health care issues and initiativesAbility to work effectively under pressure, intense conditions and within time constraintsUnderstanding and awareness of CQC compliance and essential standards of quality and safetyTeaching experience/clinical supervision experienceDesirableExperience of working within a community Urgent Care setting or ED or an appreciation of the nature of primary care prescribing, and strategies for improving prescribing practiceInnovative practice to deliver patient centred careUse of Adastra ITTeamwork - EssentialCommitment to working with multiple organisations to manage patient flowsCommitment to multi-disciplinary team approach to careDesirableEvidence of leadership experienceManagement - EssentialThe ability to demonstrate an understanding of the current issues affecting Primary Care servicesTime management of work productivityAbility to challenge the norm and get the best out of team membersCommitment to support, develop and manage changeEvidence of good organisational and leadership skillsInformation governance understanding and awarenessDesirableEvidence of project managementPersonal - EssentialMust have a positive can-do attitudeLeadership qualitiesCommitment to personal and professional developmentWilling to work unsociable hoursAble to deal with difficult and sensitive situations with tact and diplomacyCommitted to service developmentAdaptable to the changing needs of the service.Kindness and empathyThe organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.Please note that our roles are not being considered for sponsorship at this timeWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Advanced Clinical Practitioner

Veterinary SurgeonPermanent, Full-time£35,500 - £90,000Take your Veterinary career to new heights with Vets for PetsEmbark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care!At Vets for Pets, we’re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communication skills, and a genuine desire to provide the best care for pets and their devoted owners? If you answered yes, we want to hear from you!About Us With over 440 small animal practices across the UK, our practices are as unique as the communities they serve. Each clinic is independently run by passionate practice owners and every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet teams. This means you won't find two practices alike, and you'll immediately become part of a welcoming local network and team.What We Offer At Vets for Pets, it’s more than just a job. We offer all the benefits you’d expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to £90,000doe) plus a few more, such as excellent career progression and funding for certificates, exclusive lifestyle and shopping discounts (up to 30% off at Pets at Home), and relocation packages from within or outside the UK, including visa sponsorship (we’re an A rated sponsor).Work-Life Balance Tailored for You We understand the importance of balance. Whether you're looking for full-time or part-time work, we can create a bespoke work pattern that suits your needs. We can also cater to your strengths and interests so if you want a consult only role or are strong in surgery, we can find the right practice for you.Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see them—without judgment. We embrace diversity and work tirelessly to break down barriers, attract and develop diverse talent, and foster a culture where everyone can thrive. Regardless of your background or circumstances, you are welcome here.Your future with Vets for Pets awaits!

4 Jobs in Rossendale BB4 7RE, UK

4 jobs found